Located close to Hervey Bay Botanic Garden and Great Sandy Straits Marina, Quarterdecks Retreat provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and babysitting are available to all guests.
Located in Urangan, a neighborhood in Hervey Bay, Quarterdecks Retreat is in a shopping district and near the beach. Great Sandy Straits Marina and Hervey Bay Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hervey Bay Botanic Garden and Shelly Beach. Traveling with kids? Don't miss Reefworld Aquarium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby. Visit our Hervey Bay travel guide
You'll have the entire home to yourself and will only share it with other guests in your party.
Quarterdecks Retreat
Along with an outdoor pool, this smoke-free villa has a sauna and a hot tub. Self parking is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. All 18 individually decorated villas feature free WiFi and private yards. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and stovetops.
Quarterdecks Retreat offers 18 accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4.5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
This Hervey Bay villa provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LED televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
18 units
2 floors
Access via exterior corridors
Built in 2007
Garden
Individual decor
Individual furnishings
Locally-owned and organized tours and activities
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:30 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of AUD 50 per accommodation (varies based on length of stay), plus a deposit of AUD 300.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.00 per stay
Property payment types
Important information
Optional extras
Pet deposit: AUD 300.00 per stay
Pet fee: AUD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Crib (infant bed) fee: AUD 20.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
BEST WESTERN PLUS Quarterdecks Retreat
BEST WESTERN PLUS Quarterdecks Retreat Aparthotel
BEST WESTERN PLUS Quarterdecks Retreat Aparthotel Urangan
BEST WESTERN PLUS Quarterdecks Retreat Urangan
BEST WESTERN Quarterdecks
BEST WESTERN Quarterdecks Retreat
Quarterdecks Retreat
BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay, Fraser Coast
Best Western Plus Quarterdecks Retreat Hotel Hervey Bay
Best Western Plus Quarterdecks Retreat Apartment Urangan
Best Western Plus Quarterdecks Retreat Apartment
BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay Fraser Coast
Quarterdecks Retreat Villa
Quarterdecks Retreat Urangan
Quarterdecks Retreat Villa Urangan
Best Western Plus Quarterdecks Retreat
Frequently asked questions
Does Quarterdecks Retreat have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Quarterdecks Retreat?
As of 2026/3/13, prices found for a 1-night stay for 2 adults at Quarterdecks Retreat on 2026/4/1 start from NT$5,998, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quarterdecks Retreat pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of AUD 300.00 per stay and a fee of AUD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Quarterdecks Retreat?
Check-in begins at 2:00 PM.
What time is check-out at Quarterdecks Retreat?
Check-out is at 10:00 AM.
Does Quarterdecks Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Quarterdecks Retreat located?
This family-friendly Hervey Bay villa is located near the airport, within 1 mi (2 km) of Esplanade, Great Sandy Straits Marina, and Hervey Bay Botanic Garden. Reefworld Aquarium and Urangan Pier are also within 2 mi (3 km).
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Reviews
Quarterdecks Retreat Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 200 out of 330 reviews
10 - Excellent
200
Rating 8 - Good. 105 out of 330 reviews
8 - Good
105
Rating 6 - Okay. 19 out of 330 reviews
6 - Okay
19
Rating 4 - Poor. 5 out of 330 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 330 reviews
2 - Terrible
1
Reviews
10/10 Excellent
julie
2026/1/12
Liked: Cleanliness, amenities, property conditions & facilities, communication
Welcoming, clean and well furnished
julie
Stayed 2 nights in Jan 2026
10/10 Excellent
Michael John
2024/10/23
Liked: Cleanliness
Friendly welcoming staff, beautifully renovated pool and spa area. Thoroughly enjoyed our stay here.
Michael John
Stayed 7 nights in Oct 2024
10/10 Excellent
Lenard
2024/8/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a stunning place for families and your fur baby to stay. Everything was easy about this stay. We will be staying again and can't wait!
Lenard
Stayed 1 night in Aug 2024
10/10 Excellent
Shaun
2025/3/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Villa was very nice and comfortable. Kids loved the pool. Plus also could take the small dog and was a good size court yard for the dog. Overall highly recommend if staying in Hervey Bay.
Shaun
Stayed 3 nights in Mar 2025
8/10 Good
Catherine
2024/11/20
Liked: Cleanliness, room comfort
Clean and Comfortable
Good facilities, nice clean property
Catherine
Stayed 1 night in Oct 2024
10/10 Excellent
Suzanne
2024/10/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such friendly and helpful the managers at this resort. It was clean, spacious and comfortable room. Bed was super comfortable and facilities were great.
Suzanne
Stayed 1 night in Sep 2024
10/10 Excellent
Lance
2024/8/6
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable.
The Lady that booked us in then assisted during our stay was exception, the true meaning of hospitality
Highly recomenf
Lance
Stayed 2 nights in Jul 2024
10/10 Excellent
Lucy
2024/9/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Upon arrival the staff were very friendly, helpful and approachable. The property is a self contained villa with modern furnishings, the villa i stayed in had an outdoor area a double lock up garage and beautiful skylights in the kitchen. The location is peaceful and inviting for an afternoon walk of the area and there is a woolworths a few minutes drive away which is convenient. The fact the property offers pet friendly accommodation (although i didn’t utilise it this trip) is a big bonus and will definitely have me and my friends choosing to stay here in the future over other locations.
Lucy
Stayed 2 nights in Sep 2024
6/10 Okay
Christine
2025/1/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Unit was great and clean, we couldnt get wifi password to work but thats minor. We didnt like the 'have to park in garage' rule which was probably in the booking details, as we had to disconnect our tow bar to fit in the garage, unpack outside and only have the driver left to back the ute in. I suppose given the number of units, a car out the front would be in the way.
Christine
Stayed 1 night in Jan 2025
8/10 Good
PAUL
2025/9/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet and convenient for Fraser Island (K'Gari) trip
PAUL
Stayed 2 nights in Sep 2025
10/10 Excellent
Gabriella
2025/8/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fully furnished and confortable. Some furniture could use an update, but overall it's a nice place to stay.
Gabriella
Stayed 1 night in Aug 2025
10/10 Excellent
Olivia
2025/10/2
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a 3beds villa for a night after a whole day out on the sea whale watching and everyone is happy with the villa. Spacious, clean, and feeling extra safe that it’s located in a gated complex.
Staff is so accommodating by providing us with a very easy process for a late check in.
Olivia
Stayed 1 night in Sep 2025
10/10 Excellent
Ann
2025/8/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
I took my 2 little dogs, there was a great little grassed area and covered outdoor area for us all to enjoy. Roomy unit with clean and fresh looking furniture, great bed to dive into after a long day.
Ann
Stayed 1 night in Aug 2025
10/10 Excellent
Lindsay
2025/3/2
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice set up and great managers.
Lindsay
Stayed 2 nights in Feb 2025
8/10 Good
Daniel
2024/7/22
Liked: Cleanliness, property conditions & facilities, communication
The set up was good disappointing that the shower didn’t drain very well ended up with a wet bathroom floor .
Maybe the drain is partially blocked ?
Daniel
Stayed 1 night in Jul 2024
6/10 Okay
Mark
2024/5/12
Disliked: Communication
Pet rip-off charge
$100 charge for pets not mentioned anywhere until arrival
Mark
Stayed 3 nights in May 2024
4/10 Poor
Martin
2024/7/18
Disliked: Amenities
There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.
Scott
Stayed 1 night in Jun 2020
10/10 Excellent
Bonnie
2020/3/21
Liked: Cleanliness, room comfort
This was a perfect stay with everything we needed...spacious, well-equipped, good WiFi, extremely helpful & friendly staff. A couple of blocks from the sea but in a quiet neighborhood...highly recommend!
Large villa...pleasantly surprised...loved the pool and spa
Verified traveler
Stayed 2 nights in Feb 2020
8/10 Good
Kay
2020/2/12
Liked: Cleanliness, staff & service, room comfort
Good apartment on the outskirts town.
Apartment is not centrally located so most restaurants require either a short drive or a taxi as there is not much available in the local vicinity. The accommodation itself is a great size & in good condition internally, the garden area however is not well maintained & isn't welcoming to sit in. It is housed within a gated community which gives a nice secure feeling .
Despite my booking clearly stating that breakfast was included it wasn't. Reception informed me that there was no restaurant on site & therefore no food could be offered. They also stated that i wasn't the first person to have this problem but because Best Western were a big company they weren't interested.