Apartments in Hertfordshire

"On arrival carpets are badly stained and desperately need cleaned. The silicone in the shower has black mould - it needs replaced. Strong smell of spices in the fridge - needs a thorough clean. Washing machine has strong smell of mould - despite running a cycle, the strong smell was still there. The location is good and it does have private parking. The flat has potential if they cleaned it properly. They ask for a refundable deposit and an ID to stay. Since our departure and two emails later,...

"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"Good facilities and very friendly host but not as clean as it could be inside with dirty soap tray in shower and cobwebs and bugs in bathroom. Front door area was a bit cluttered and common entrance had some odour from being a utility room. "

"Lovely clean property with towels bedding etc all provided. Would have been nice to have some extra little touches like a bit of shower gel etc. I know the host doesn't have to provide things like that but it's just a nice touch. "

"Great apartment to stay. Will definitively be back."

"When we arrived there was not enough bedding but a phone call to the host who arranged for the housekeeper to come round within half hour sorted it all out. "