赫拉國際購物中心 (JED) 附近飯店 | 熱門住宿限時優惠 NT$1,603 起

「Absolutely Fantastic Stay – A Real Oasis! I stayed here last night and had an amazing experience from start to finish. I was pleasantly surprised with a free upgrade to a suite, which was a lovely gesture. The receptionist was warm, helpful, and genuinely welcoming — something that made a big difference after a long journey. The room was spotless, very well equipped, and the bedding was crisp and high-quality. Breakfast was also great — they even prepared a special meal just for me, which was...

「Very good」

「clean and frindly staff love to go back this hotel decent price 」

「The room was very humid and smelled like mold」

「Beautiful and traditional decor, clean rooms, friendly staff. 」

「It was clean they've also checked us in 30 minutes early which is very nice. Will definitely go back staff also speak english well. Its close to shops too.」

「Arrived with two large luggages nobody helped me take them from car. Waited 20 minutes to check in— still nobody helped me move luggage to room afterward. Next day tried to call reception to help with luggage, no answer. Poor service all in all; disappointing. Won’t be returning. 」

「The amount I was charged at check-in was more than the amount quoted by hotels.com. The receptionist took the initiatives to explain to me it was due to VAT. Although the increased amount was more than 5%, appreciated the way the receptionist communicated with me. The room quality was OK, but the housekeeping wasn't done on the first day as they said "everyday they clear the room for 1 time, so the check-in date won't get housekeeping service". However, it's true I checked in late at 2PM due...

「Rooms were clean all staffs were great and very helpful specially would like to mention Mr Saeed.」

「Great customer service 」

「Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to...

「The cleaning was a big question mark. Everything from carpet to bedsheet to furniture was dirty with visible stains. It's very unhygienic to use dirty bedsheets which seems like used by previous guest and were not replaced. Otherwise, property itself is good. It's 15-20 min drive to JED airport and 25 min drive to Jeddah waterfront that has good sightseeing and dining.」

「Yes very good staff I will be there my next trips by Almighty Allah will thanks 」