The hotel is located in a very convenient and quiet place, very close to Bismarckplatz. The front desk is very helpful, but a bit cold. The room is comfortable and clean, but with air-conditioning is unbelievable while it was 30 degree during our stay in Heidelberg.
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Valerie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Steph
商務旅客
2025 年 6 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Steph
於 2025 年 6 月住了 3 晚
6/10 一般般
Stephanie
2025 年 6 月 25 日
喜歡:住宿環境和硬體
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stephanie
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Rogerio
2025 年 6 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Rogerio
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Conrad
親子旅遊
2025 年 5 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walkable to shopping and old town. The room was great (included kitchenette!)
Conrad
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Jodie
情侶出遊
2025 年 5 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Jodie
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Becky
2025 年 5 月 20 日
Becky
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Ben
親子旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice large room with everything we need. Close to the old centre (15 min walk). Clean and friendly personel.
Ben
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Patrick
2025 年 4 月 14 日
喜歡:整潔度和住宿環境和硬體
Patrick
於 2025 年 4 月住了 2 晚
10/10 有夠讚
shirin
情侶出遊, 團體旅遊
2025 年 4 月 10 日
喜歡:設施服務
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
shirin
於 2025 年 4 月住了 2 晚
10/10 有夠讚
kamran
團體旅遊, 家庭旅遊
2025 年 4 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
kamran
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Darrell
2025 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay at the Heidelberg Exzellence Hotel
Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Darrell
於 2025 年 3 月住了 3 晚
8/10 不錯哦
真實旅客
團體旅遊
2025 年 1 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
2 night stay for football
A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
真實旅客
於 2025 年 1 月住了 2 晚
6/10 一般般
Jason
2025 年 1 月 24 日
Jason
於 2025 年 1 月住了 2 晚
10/10 有夠讚
kurt
家庭旅遊
2025 年 1 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!