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朗斯通碼頭飯店的評分

4 out of 5
朗斯通碼頭飯店
Northney Road, Hayling Island, England

評論

7.8

不錯哦

10 分，有夠讚；1001 則評論中有 343 則" "
8 分，不錯哦；1001 則評論中有 359 則" "
6 分，一般般；1001 則評論中有 178 則" "
4 分，不太好；1001 則評論中有 86 則" "
2 分，很糟糕；1001 則評論中有 35 則" "

8.0/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.4/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Chris

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were fantastic very friendly, polite and extremely helpful. The room was perfect with a great view of the harbour. The whole hotel was neat and tidy with everything you would need for a great stay. The restaurant has a sea view and the food was perfect. The breakfast is a must a full help yourself buffet with everything you could possibly want and more! Also the hotel has a large car park. I highly recommend this place!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Suzanne

情侶出遊
喜歡：整潔度、員工素質和設施服務
Good location with lovely views from restaurant. Staff were friendly and helpful. Good pool and spa with towels provided. The stairs and corridors could do with new carpets.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Vidar

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Landlig, stille, bra rom og god service
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Edith

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Clive

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect stay. Thank you. Unfortunately the carpet had some significant staining that should be steam cleaned. Also bottom of bath could do with cleaning to remove grubby marks where people stand to have shower. Accomodation very good tho.
於 2024 年 4 月住了 1 晚

6/10 一般般

Gemma

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Anna

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very helpful and friendly staff.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Sebastian

喜歡：整潔度、員工素質和住宿環境和硬體
I liked everything thank you
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Jackie

不喜歡：整潔度
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Renata

情侶出遊
喜歡：員工素質
Staff is friendly and helpful. Breakfast was very tasty. The water wasn’t always hot enough for the evening for showering.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Bryan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice about away from everything
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Terence

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Stephen

情侶出遊
喜歡：整潔度、員工素質和設施服務
The location was very good unfortunately the weather was a bit of a wash out. The food was excellent as we're all staff. The room was okay but could do with a bit of TLC as in a of decorating over all it was a good stay.
於 2024 年 3 月住了 1 晚
LQ Resorts 於 2024年3月8日回覆
We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 有夠讚

Ben

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
firstly check-in was seamless, room was lovely and first impressions is they keep everything in working order and clean - dyson fan so quiet that also heats room - would always ask for more towels if more than one guest staying but easy to do by calling ‘0’ from the internal phone - pool was lovely shared with other guests and lockers too - breakfast was better than others with plenty of options - plenty of car parking
於 2024 年 2 月住了 1 晚
LQ Resorts 於 2024年3月8日回覆
Wow, what an amazing score - thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 不錯哦

Debby

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
LQ Resorts 於 2024年3月8日回覆
We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 不錯哦

Janice

家庭旅遊
Comfortable and warm. Good restaurant, nice breakfast with gluten free options.
於 2024 年 2 月住了 2 晚
LQ Resorts 於 2024年2月19日回覆
What a great review - thank you! We are delighted you enjoyed your recent stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 不錯哦

anthony

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful location. And really good standard of hotel. If you are looking for peace, and quiet, great walks and a couple of great pubs just across the bay this is ace.
於 2024 年 2 月住了 2 晚
LQ Resorts 於 2024年2月15日回覆
Thank you for your positive score and review. We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 有夠讚

Theresa

於 2024 年 1 月住了 3 晚
LQ Resorts 於 2024年2月8日回覆
What a fantastic review and score! We are delighted you enjoyed your visit and hope you will return again soon. Warm regards LQ Resorts

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel. Lovely pool. Could do with a little TLC re some of the decor but staff and food all excellent.
於 2024 年 1 月住了 4 晚
LQ Resorts 於 2024年1月24日回覆
Wow, what a great score and review, thank you! We are delighted you enjoyed your visit and hope you will return again soon. Warm regards LQ Resorts

8/10 不錯哦

Patricia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
LQ Resorts 於 2024年1月24日回覆
Thank you for your positive score! We are delighted you enjoyed your visit and hope you will return again very soon. Warm regards LQ Resorts

6/10 一般般

Tanya

家庭旅遊
喜歡：員工素質和客房舒適度
Great room, questionable food
Room was really nice, pool was warm. But the food was hit and miss, breakfast was good and a lovely selection but every part of our dinner was revolting
於 2024 年 1 月住了 1 晚
LQ Resorts 於 2024年1月22日回覆
Thank you for your positive comments regarding your room and our complimentary leisure facilities. We are sorry to read that you did not enjoy your food which Chef will be disappointed to hear. Our menu does change regularly so hope that you will consider giving us a second chance to prove we are a great venue. Warm regards LQ Resorts

6/10 一般般

sam

商務旅客
喜歡：員工素質
Alright
Overall was alright, service was very friendly but slow. Bed were a little uncomfortable notnsire what it was but just off. We had 2 rooms 1 was fine one however was freezing amd not hotwater took a good 5 minutes to get luke warm. Radiators not working and a dyson fan heater tickled the room. Otherwise great hotel location and good on the eye, facilities good amd handy
於 2024 年 1 月住了 1 晚
LQ Resorts 於 2024年1月22日回覆
Thank you for your review and we are delighted that, despite a few minor issues, you had a good stay. The heaters are commercial and when used correctly do warm the rooms (and cool in the summer). We do hope we have the pleasure of seeing you return again. Warm regards LQ Resorts

10/10 有夠讚

Lewis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mostly great.
Great location, new looking room with good facilities. Breakfast was good quality. Cost was good. Only negative was the busy afternoon in the spa / pool and the pool condition needed some TLC.
於 2024 年 1 月住了 1 晚
LQ Resorts 於 2024年1月16日回覆
Wow, what a fantastic review & score - thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

4/10 不太好

Raymond

情侶出遊
不喜歡：設施服務
The bedroom and corridor was in a bad state, carpets were torn and dirty. In the room, there were large brown stains on the carpets, Radiators turned off in the building with fan heater in the bedroom, window when closed had a massive gap, bathroom had mould and thick layers of dust, safe was broken. Breakfast was reasonable, lunch was good but expensive (£41 for 2 sandwiches and tea) Dinner was shocking, chicken tikka only had 3 pieces of chicken and was out of a packet and again £42 for one meal and 2 drinks. When complained to reception was told yes we know it needs to be refurbished. Disgraceful! The spa though was clean and warm. Wouldn't recommend.
於 2024 年 1 月住了 2 晚
LQ Resorts 於 2024年1月15日回覆
We are saddened to read that you did not enjoy your recent visit, which is not the feedback we wish to receive. Therefore if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

4/10 不太好

Mark

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
New Year’s Eve
Hotel was busy as it was New Year’s Eve, but they ran out of hot water early into the evening so none of the guests could shower ready for the evening. Hotel is dated and in need of modernising. Food in the restaurant was excellent and the service was great.
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月8日回覆
Thank you for your great review regarding your dining experience in our Waterside Restaurant. We note your additional comments and apologise for all inconvenience caused. We are a great venue so hope you will give us a second chance. Warm regards LQ Resorts

10/10 有夠讚

BRYN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really nice room thanks
於 2023 年 12 月住了 3 晚
LQ Resorts 於 2024年1月8日回覆
What an amazing review, thank you! We are delighted you enjoyed your visit and hope you will return again soon. Warm regards LQ Resorts

8/10 不錯哦

Giuseppe

喜歡：員工素質
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月8日回覆
What a great score, thank you! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

10/10 有夠讚

Lizann

於 2023 年 12 月住了 2 晚
LQ Resorts 於 2024年1月22日回覆
Wow, what a fantastic score - thank you! We are delighted you enjoyed your stay and hope we will see you again soon. Warm regards LQ Resorts

4/10 不太好

Fiona

Mixed bag
A mixed bag but overall quite disappointing for new years. The food was great but service was lacking and the rooms are very tired. The bar area is nice however.
於 2023 年 12 月住了 2 晚
LQ Resorts 於 2024年1月5日回覆
We are sorry to read of your disappointment as we have had some good reviews regarding our NYE event, however thank you for your kind words regarding your delicious food. If there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

6/10 一般般

Laura

家庭旅遊
Staff were friendly and helpful but the heating had broken down in the room. Also, the dinner made my son ill. Breakfast was quite basic too. Quite a let down.
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月5日回覆
Thank you for your review and your kind words regarding the warm hospitality of our staff. We note your comments regarding your son, so please do provide us with evidence of sickness as you did not raise this with us during your stay. Warm regards LQ Resorts

8/10 不錯哦

Lewis

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay for our 1 year wedding anniversary. Only thing is lacking is a spa with treatment and at times staff were a little un professional...Ie.. overheard complaining about other staff members quite loudly. Overal though, I'm sure we would come back.
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月5日回覆
Happy 1st anniversary to you both and thank you for choosing Langstone Quays to celebrate this special occasion. We note your additional comments which we will address internally with our teams but are delighted that overall you had a good stay. We hope to see you again in 2024! Warm regards LQ Resorts

6/10 一般般

Allen

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
Terrible experience
It was HELL to be mild, to even warm up our xmas dinner that we had to drive back to Portsmouth Central to warm up our food because whoever that was attending to us just left us and went on attending to other WHITE guests. On boxing day when we went yo swim and sauna, our cards were deactivated, which prevented us from entrying our room as we we left cold in the hallway till i had to get a maid to eventually let us in
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月5日回覆
Thank you for taking the time to post your review and we note all of your feedback, however we do disagree with some of the comments you have made. We are a great venue so if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

8/10 不錯哦

Floyd

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
LQ Resorts 於 2024年1月5日回覆
Thank you for your positive score and we trust you enjoyed your stay. We do hope we have the pleasure of seeing you return again in 2024! Warm regards LQ Resorts

10/10 有夠讚

Tomris

於 2023 年 12 月住了 2 晚
LQ Resorts 於 2024年1月5日回覆
Wow, what a fantastic score - thank you! We are delighted you enjoyed your stay and hope you will return again very soon. Happy New Year and warm regards LQ Resorts

4/10 不太好

Laura

喜歡：整潔度
不喜歡：員工素質
I personally didnt enjoy my stay much. I didnt find the bed comfortable and didnt like the breakfast at all, a huge factor for me was the water in the room for bath/shower was tepid cool. The pool facility was lovely though, lovely clean pool and steam room. slightly hotter showers, but not by much. Staff were nice
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2024年1月5日回覆
Thank you for your review and we are pleased to read that you enjoyed our complimentary leisure facilities. We note your additional comments and are sorry to read of your disappointment during your stay. If there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

10/10 有夠讚

Talbot

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Harbor views.
Loverly location, nice rooms, average breakfast and food. Excellent service.
於 2023 年 12 月住了 1 晚
LQ Resorts 於 2023年12月14日回覆
Wow, what a fantastic score, thank you! We are thrilled you enjoyed your stay and hope to see you again soon. Warm regards LQ Resorts

8/10 不錯哦

Jonathan

於 2023 年 11 月住了 3 晚
LQ Resorts 於 2023年12月13日回覆
Thank you for your great score! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

10/10 有夠讚

Martin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very helpful and accommodating
於 2023 年 11 月住了 1 晚
LQ Resorts 於 2023年11月29日回覆
Thank you for your fantastic review! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

10/10 有夠讚

Ben

於 2023 年 11 月住了 2 晚
LQ Resorts 於 2023年12月20日回覆
We are delighted you enjoyed your stay and hope to see you again in 2024! On behalf of LQ Resorts may we wish you a very Merry Christmas and Happy New Year. Warm regards LQ Resorts

6/10 一般般

Stacey

情侶出遊
喜歡：整潔度和員工素質
The hotel looked great from the outside, ruin down inside in places like the carpet was frade, chipped paintwork, some other guests where rude swearing shouting and fighting between themselfs that upset loads of other dinners and it was meant to be a romantic last night meal, the restaurant had run out of most items on the menu very selected choice, drinks were a bit expensive, room was nice bed was comfortable,
於 2023 年 11 月住了 2 晚
LQ Resorts 於 2023年11月29日回覆
We are sorry to read of your disappointment following your recent visit. We did sadly have some disruptive guests so please accept our sincere apologies for this disturbance to your romantic evening. We do hope you will give us a second chance. Warm regards LQ Resorts

10/10 有夠讚

Ian

情侶出遊
喜歡：整潔度和員工素質
The entrance spiral staircase and huge windows make an engaging entrance to Langstone Quays..... The piles of broken furniture, discarded mattresses and bedding and all sorts of other items around the building are unsightly to say the least and have clearly been there a long, long time ! The Reception area is lovely - the room I felt was "tired, dull, stains on carpet, carpet tiles stuck on top of carpet around the bed, what is that about? And the bathroom has mould in some areas. Don't get me wrong - we thoroughly enjoyed our stay.....but investment is needed to bring some areas up to the excellent standard of the communal areas; dining, lounges, bar etc.
於 2023 年 11 月住了 1 晚
LQ Resorts 於 2023年11月29日回覆
Thank you for your review and we are delighted that overall you had a good stay with us. We are investing in our Resort having refurbished a number of our bedrooms earlier this year, so will be improving other areas next year. We do hope we have the pleasure of seeing you return. Warm regards LQ Resorts

10/10 有夠讚

Darren

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely location, very clean and tidy , staff were very accommodating
於 2023 年 11 月住了 2 晚
LQ Resorts 於 2023年11月27日回覆
Thank you for your fantastic review and score! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

8/10 不錯哦

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I will be back
Lovely pool staff are very nice. I found the bar really expensive, so buy a bottle of wine for the room.
於 2023 年 11 月住了 1 晚
LQ Resorts 於 2023年11月20日回覆
Thank you for your positive score, and we are delighted that you enjoyed our complimentary leisure facilities and the warm hospitality of our staff. We do price check in the local area to ensure we are competitively priced. We look forward to you returning again soon. Warm regards LQ Resorts

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度
於 2023 年 11 月住了 1 晚
LQ Resorts 於 2023年11月20日回覆
Thank you for your score. We trust you had an enjoyable stay and hope we have the pleasure of seeing you return. Warm regards LQ Resorts

8/10 不錯哦

Elizabeth Yates

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rainy stay in Hayling island
We had a couple of days at the Langstone to celebrate my husband birthday. On arrival we were given a room on the second floor. I asked if there was a lift, as i need a knee replacment and stairs are very difficult, there wasnt but the receptionist immediately changed our room to downstairs. I was very grateful. The room we were allocated is tired and very beige. It certainly needs updating. However. It was clean. Sadly the shower facilities were beyond my capability as it was a shower over the bath. It was reception staff to the rescue again. Thank you Jess B for appointing us a room with a walk in shower. Again i was very grateful. We had dinner in the restaurant the first night. It was superb, the service was also excellent. I did not go to breakfast but my husband reports that there is a reasonable selection of cereals and hot food etc. It is self service with addition of being able to order speciality breakfast dishes. It is obvious that some rooms have been completely refurbished while other remain old fashioned abd in need of some TLC. Overall a very comfortable stay and woukd not hesitate to rebook.
於 2023 年 11 月住了 2 晚
LQ Resorts 於 2023年11月17日回覆
What a great review, thank you! We are delighted that you enjoyed your stay and we hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 有夠讚

Maxime

於 2023 年 11 月住了 2 晚
LQ Resorts 於 2023年11月13日回覆
Wow - what a great score! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

2/10 很糟糕

Veshi

於 2023 年 10 月住了 1 晚
LQ Resorts 於 2023年11月9日回覆
What a disappointing score. We do hope that you addressed any issues you may have had during your stay with our teams in order to give us the opportunity to resolve these. Warm regards LQ Resorts

8/10 不錯哦

Lynda

情侶出遊
喜歡：員工素質
Room was a nice size with very good shower and hairdryer. Breakfast staff very helpful and buffet breakfast was well spaced. Good coffee. On the downside, plates for hot breakfast were cold. Twice we waited at the bar to be acknowledged and served and twice we gave up. Luckily there’s a lovely Fullers pub, The Ship Inn, next door where the staff could not have been more welcoming. Overall our stay was enjoyable and we would give it another go.
於 2023 年 10 月住了 1 晚
LQ Resorts 於 2023年10月31日回覆
Thank you for your review and we are delighted that overall you had a good stay with us. We note your additional comments which have been addressed with the relevant team. We hope therefore to see you return again soon. Warm regards LQ Resort

10/10 有夠讚

Jaime

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Much better than expected. Great service (especially Julie on reception), fantastic breakfast (really busy, but food regularly replenished) and very comfortable rooms. Thank you!
於 2023 年 10 月住了 1 晚
LQ Resorts 於 2023年10月31日回覆
Wow, what a fantastic score - thank you! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

10/10 有夠讚

Edwina

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast. Spacious room. Quiet.
於 2023 年 10 月住了 2 晚
LQ Resorts 於 2023年10月26日回覆
Wow - what an amazing score, thank you! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts