霍克韋爾出租度假屋

「No checking in service at all. No prior instructions were given. We were helped into our apartment by the lady who owns the jewellers downstairs. We were woken at 6.45am on a Sunday to the sound of scaffolders and a traffic management company setting up to commence install scaffolding at 7am on the building we are in with no prior communication from the host this would be happening otherwise I wouldn't have booked there. By 8am there was a workman outside my first floor bedroom window so I had...

「Very handy location close to where we needed to be in Chelmsford. Certainly more room that a budget hotel wih everything you need, including safe parking.」

「Clean spacious flat although it's on a very busy main road. We booked it because of the garden but it was unusable because it was totally overgrown so nowhere to sit or stand. Another point I would like to make is that for safety we think there should be a hand rail on the stairs as they are quite steep and there is nothing to hold on to. Location is central to going places in the area.」

「Lovely stay and great location. Easy check in and no complaints from us. I would stay here again.」

「The host made the check in easy and was responsive to all our questions and issues. The apartment, facilities and utensils were spotless and in great condition. For a stay in Chelmsford, the location is an easy walk or drive to any and all destinations.」

「Upon arriving at the property, I called the host asking for details on how to access the property. He claimed to have not been able to contact me as Expedia/Hotels.com didn't provide contact details - odd how every other hotel sends me multiple messages. He then asked for ID,something I've never been asked for in any previous check-in. I'd already paid to stay and wasn't hugely impressed by the host's attitude. I did say this was a bit of a shambles which seriously triggered him into shouting...