Search Villas in Hat Island

"I am not happy about my experience just due to Marlene and her improper treatment of myself and my brothers. We came to Courtyard Marriott to be close and grieve my late sister. Marlene was abrasive and overly rude, even though we had a ton of issues in the two rooms. Cleanliness- a dirty sock found in room, alerted staff and they didn't seem to care. Staff- Ennis was wonderful, along with another female staff member, but Marlene was absolutely not equipped to be in customer arrive. This is NOT the Marriott Bonvoy standard I'm used to. Amenities- hot tub never worked for the 4 days we were there!!! This is not appropriate for the price being as high as it is. Keycard issue- entire system was down on Saturday causing a ton of hassle and running around (Ennis was kind during this, but the system should maybe have backup plans in place) Bathrooms need working ceiling fans to not have mold "

"Staff was very pleasant. Room was comfortable and clean. I will stay again in the future "

"Really like staying at the Hilton. Super clean and friendly staff"

"Great place and excellent restaurant "

"The staff were polite and helpful, and the room was very clean. For such a big place, it was very quiet in the hallways and overnight. "

"Very clean, excellent breakfast "

"Breakfast is great! Provide all nutrition we need. Heater is amazingly quiet in the room. We feel warm but don't hear machine engine noise at all."

"Staff was friendly and really helpful. "

"Clean room. We could be happier if there were another layer of blankets or something."