哈洛爾德出租度假屋

「Another fantastic stay at Escapade Silverstone. The location is unbeatable for race weekends, and the accommodation is always comfortable, clean and well maintained. The service throughout the hotel was excellent, with every member of staff being friendly, welcoming and helpful. Our group had multiple rooms booked, and everyone thoroughly enjoyed their stay. Thank you to the whole team for making our weekend so enjoyable. We look forward to returning again soon.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

「Quiet, safe, clean. Superb. Thank you 」