哈德威克出租度假屋

「I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even...

「The property is attractive, room was lovely and clean, grounds were appealing and we had a room with French doors leading outside with a small table and chairs outside which was great for breakfast etc. There is a kitchen with everything you need to cook a meal which is a bonus if you fancy self catering. Adam was helpful and informative. Very quiet and relaxing location and perfect for visiting the area although you do need a car.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「Very good house owner.」

「High standard. Only niggle was no table so nowhere to eat. Strange for an appartment with kitchen.」