The worst hotel stay ever.The so called manager is very unprofessional, no manners towards guest including the lady chef in ther kitchen.
I happened to have extra guest the night l booked something that can happen when you have family and that same first night l read the rules of their premise again as a responsible guest l was ready to pay for my extra guest to my surprise the following morning it turned out to be a nightmare.Rude, harassment even from the kitchen staff , directed to my extra guest.Instead of having buffet breafast they were served which l don't derstand or they do not know the meaning of buffet.
The manager showed hate towards my booking which l did with Expedia ,the agent they have agreement with.
The girl at the reception mentioned that l booked with expedia and there are discounts it was better if l had booked with them direct.And l questioned why they are partners with expedia, them getting less through expedia was not my problem.Why do they list their property with expedia when all they worry about is money.
The manager is horrible, he came first thing in the morning with red eyes as if l had commited a crime.l felt insulted and embarassed worst my family being humiliated by the lady chef who went on to gossip and whisper with some of the staff members as if we were crazy.Imagine being treated like sh*t in your own country unbelievable.Gossiping in front of guest whilst eating , l was pissed off, l could not eat my breakfast.Do not book this hotel.
