I really enjoyed the service here - Rosa and the whole staff were amazing! She takes good care of her customers and gives wonderful travel advices. She arranged my whole trip through Vietnam and made sure all my needs were taken care of! She is warm and super thoughtful - the team that works with her is also fantastic! Very cozy and warm experience, highly recommended!
helen
於 2024 年 3 月住了 1 晚
10/10 有夠讚
tina
親子旅遊
2024年3月8日
喜歡:整潔度、員工素質和住宿環境和硬體
tina
於 2024 年 3 月住了 1 晚
6/10 一般般
Kiet
親子旅遊
2024年1月1日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kiet
於 2023 年 12 月住了 5 晚
2/10 很糟糕
Samantha
團體旅遊
2023年10月13日
喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Do not stay here.
My friend and I stayed here for two nights and I’m NEVER one to complain. But this was one of the worst experiences. When we arrived they told us that we were being “upgraded” and walked us to a completely different hotel. That hotels AC didn’t work and I went to let the front desk know so we could get moved. It was SO hot in that room, we were miserable. They told me I had to go back to the original hotel to tell them???? I eventually got them to come up to the room to look at it. The man looks at it, tells me it’s broken, tells me to wait there and then I didn’t hear from him for HOURS. Then finally in the middle of the night they moved us BACK to the original hotel. They treated me like I was a child and an Idiot. After reading more reviews i’ve noticed that stuff like this happens a lot. Do not waste your money on this place, you will 100% be able to get more out of your money somewhere else.
Samantha
於 2023 年 10 月住了 2 晚
2/10 很糟糕
JAESUNG
2023年10月10日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JAESUNG
於 2023 年 10 月住了 3 晚
10/10 有夠讚
lisa
家庭旅遊, 親子旅遊
2023年9月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and great location. Good and new room
lisa
於 2023 年 9 月住了 1 晚
10/10 有夠讚
hassan
2023年9月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My family had excellent experience with this hotel, the family suite room so big and comfortable for family of 4 members. Ms Rosa hotel manager was super nice and helpful, she treated us like her friends, organized everything for us in Vietnam for 1 months travel. We love ❤️ so much Malo hotel and ms Rosa