The Silk Lakehouse, Shangri-La Hangzhou

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Luxury
4.5 star property
9.8

Exceptional

Lakeside luxury in Hangzhou

Tranquil gardens surround this Art Deco hotel with West Lake views. Inside, Alan Yu's restaurant serves meals with garden vistas. Complimentary bicycles let you explore nearby attractions, while the rooftop terrace offers a peaceful retreat after your adventures.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$15,131
NT$17,643 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Room, Garden View

Room

Premier Room, Garden View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

A bedroom with a large window, a bed, a bedside table, and a chair.

Romance Room, Lake View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

A spacious bedroom with a large bed, a bench, a nightstand, and a view of the outdoors.

West Lake Suite

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Garden View

A hotel room with two beds, a sofa, a small table, and a large window with a view of greenery.

Twin Room, Garden View

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Serenity Suite, Garden View

Living area

Serenity Suite, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Serenity Suite, Lakeview

Room

Serenity Suite, Lakeview

  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

A room with a large bed, a window with a view, a small table with a vase, and a decorative ceiling.

Romance Room, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Lakeview Room

A modern hotel room with a large bed, a sofa, a TV, and a view of the outdoors.

Lakeview Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lakeview

A hotel room with a large bed, a sofa, a small table, and a view of the city.

Premier Room, Lakeview

  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Parking included
  • Free WiFi
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NT$3,981 total
includes taxes & fees
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About the neighborhood

Located on the waterfront, The Silk Lakehouse, Shangri-La Hangzhou is in Xihu, a neighborhood in Hangzhou. Broken Bridge and Wulin Square are notable landmarks, and the area's natural beauty can be seen at West Lake and Xixi National Wetland Park. Zhejiang University Yuquan Campus and Lingyin Temple are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hangzhou travel guide
Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • A calm river with a small boat and distant fog-covered islands.
    Beishan St
    1 min walk - 0.1 km
  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    3 min walk - 0.3 km
  • A traditional pavilion by a tranquil pond, surrounded by lush greenery and trees.
    Hangzhou Botanical Garden
    14 min walk - 1.3 km
  • Autumn Moon Over the Calm Lake
    5 min walk - 0.5 km
  • Zhejiang University Yuquan Campus
    6 min drive - 2.2 km

Getting around

  • Huanglong Cave Station
    4 min drive
  • Yuhang Railway Station
    24 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    53 min drive

Restaurants

  • 金沙厅
    3 min drive
  • 樓外樓
    1 min walk
  • Shang Palace 香宫
    9 min walk
  • 咬不得高祖生煎
    11 min walk
  • The Bar at The Four Seasons Hotel
    2 min drive

About this property

The Silk Lakehouse, Shangri-La Hangzhou

  • Luxury hotel near West Lake
  • Located close to Broken Bridge and Zhejiang University Yuquan Campus, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner, and garden views. Fitness classes and yoga classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar, and a conference center. Stay connected with free in-room WiFi.
  • Other perks include:
    • An indoor pool along with sun loungers and a lifeguard on site
    • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
    • A 24-hour front desk, a reception hall, and luggage storage
    • Smoke-free premises, a front-desk safe, and local meal delivery service
  • Room features
  • All 64 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like iPads and pillow menus.
  • Extra amenities include:
    • Children's slippers, children's dinnerware, and free infant beds
    • Bathrooms with heated floors and rainfall showers
    • LCD TVs with satellite channels
    • Wardrobes/closets, electric kettles, and heating

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  • Free WiFi
  • Restaurant
  • Air conditioning
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NT$2,479 total
includes taxes & fees
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Frequently asked questions

Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Silk Lakehouse, Shangri-La Hangzhou on 2026/11/22 start from NT$15,131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Silk Lakehouse, Shangri-La Hangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Silk Lakehouse, Shangri-La Hangzhou?

Check-out is at noon.

Where is The Silk Lakehouse, Shangri-La Hangzhou located?

Located in Xihu, this luxury hotel is within 2 mi (3 km) of West Lake, Zhejiang University Yuquan Campus, and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 mi (5 km).

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Reviews

The Silk Lakehouse, Shangri-La Hangzhou Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was emaculate and the entire staff was very helpful and friendly. Highly recommend.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a stunning property with incredible staff and amenities; very thoughtful to the tee! I’ll definitely return again if visiting Hangzhou. It’s the kinda hotel you can truly rest and reset. Really enjoy the interior too. The bed is very comfy!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and enjoyable stay. Hotel is just a year old, the amenities are beautiful. They offer daily cultural experiences like making scent tablets with a master incense maker. Beautiful pool as well although we would’ve enjoyed a warmer pool in early spring. Breakfast amazing, semi- à la carte with a buffet of fruit and pastries. Staff most accomodating as well. I’d really like to come back. The only less desirable thing was when I was loading the car on departure, a staff member came after me for payment of a stock standard canvas shoe bag that I had taken from the room. Those weren’t clearly signposted as for-sale items are usually available to us for taking so it somehow made the experience slightly weird for me especially for the price that we paid.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Just Wow! Our dedicated concierge, Jinxiu, made sure every single detail of the trip was perfect. Everything about this hotel is excellent. Five stars++++
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely the peak of aesthetics when it comes to the ‘neo-Chinois” style. Breathtakingly beautiful down to every single detail. Even the dinnerware for buffet breakfast is gorgeous. Staff are warm and welcome. The only downside is, there’s not much of sound proof. As a top-notch luxurious hotel, they can definitely pick more expensive windows. I was woken up several times at night by people coming out of the hotel or truck unloading. Their old counterpart, the west building, being built in the 1950s, is actually way much better in terms of sound proof. Just close the window then you can’t hear anything from outside
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
我覺得整體的體驗10分好，特別是職員的服務態度，不是一位、兩位，是整體的職員培訓得10分好，細節上我亦10分欣賞
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
杭州No1ホテルかな⁉︎
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025