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Lakeview Hotel Hangzhou

4.5 star property
Peaceful garden surroundings meet convenient amenities at this Shangcheng retreat where travelers can relax outdoors or enjoy meals throughout the day

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Lakeview Hotel Hangzhou sits in Shangcheng's center, offering families a peaceful retreat with its garden and playground. Guests can dine at two restaurants serving breakfast through dinner, connect using in-room WiFi, or maintain fitness routines at the gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

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8.8 out of 10, Excellent, 230 reviews
The price is NT$3,879
NT$4,523 total
includes taxes & fees
Feb 24 - Feb 25
Midtown Shangri-La, Hangzhou
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About the neighborhood

Located in Shangcheng, a neighborhood in Hangzhou, Lakeview Hotel Hangzhou is near a metro station and near theme parks. Xihu Tiandi and Zhejiang Science and Technology Museum are local attractions and those in the mood for shopping can visit Wulin Night Market and Hangzhou Jiali Center. Traveling with kids? Consider Zhejiang Museum of Natural History and Hangzhou Botanical Garden. Visit our Hangzhou travel guide
Map
No.2 West Huancheng Road, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake which includes night scenes and a river or creek
    West Lake
    1 min walk - 0.2 km
  • Wulin Night Market
    4 min walk - 0.4 km
  • Zhejiang University First Affiliated Hospital
    13 min walk - 1.1 km
  • Wulin Square
    18 min walk - 1.5 km
  • Hangzhou Tower Shopping Mall
    2 min drive - 2.2 km

Getting around

  • Longxiangqiao Station
    4 min walk
  • Hangzhou Station
    11 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Restaurants

  • friday eve
    2 min walk
  • 麦当劳
    2 min walk
  • CHAGEE 霸王茶姬
    2 min walk
  • TOUS les JOURS
    3 min walk
  • Haxnbauer
    3 min walk

About this property

Lakeview Hotel Hangzhou

Luxury family-friendly hotel near West Lake
You can look forward to a terrace, a garden, and a playground at Lakeview Hotel Hangzhou. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Local meal delivery service, a porter/bellhop, and smoke-free premises
  • An elevator, meeting rooms, and a 24-hour front desk
Room features
All 350 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Treadmills, elliptical machines, and stationary bikes
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, highchairs, and workout equipment

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 98 for children
  • 2 restaurants

Restaurants on site

  • 望湖楼中餐厅
  • 沙利文西餐厅

Things to do

  • Free children's club
  • Gym
  • Playground

Family friendly

  • Free children's club
  • High chair
  • Laundry facilities
  • Playground
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Elliptical machine
  • Iron/ironing board on request
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 98 for children
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Deefly Lakeview Hotel
Deefly Lakeview Hangzhou
Deefly Lakeview
Lakeview Hotel Hangzhou Hotel
Deefly Lakeview Hotel Hangzhou
Lakeview Hotel Hangzhou Hangzhou
Lakeview Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is Lakeview Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Lakeview Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Lakeview Hotel Hangzhou?

Check-out is at noon.

Where is Lakeview Hotel Hangzhou located?

Located in Shangcheng, this family-friendly Hangzhou hotel is within a 5-minute walk of West Lake and Wulin Night Market. Hangzhou Jiali Center and No.2 Park are also within 15 minutes. Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 11 minutes.

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Reviews

Lakeview Hotel Hangzhou Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 76 reviews
Rating 8 - Good. 32 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location-walking distance to west lake, will recommend to my friends.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to West Lake. Fancy lobby but the room is a bit dated. Smoking smell in a non-smoking room.
Stayed 1 night in Dec 2019

10/10 Excellent

CHING HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for 2 nites. Room is spacious and clean. Great location and have spectacular view to west lake from rooftop. Breakfast is good and especially thanks to Ms Yong Yun Yun for her hospitality.
Stayed 2 nights in Nov 2019

6/10 Okay

Suk Nga Patty

Liked: Cleanliness
通知前台浴室排氣扇不能用需維修，但直至退房仍亦未有修理
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in for 3 days, hotel tried to charge me additional money saying my room wasn't available. Very bad smell used to try to freshen up the room. I only stayed one night and booked another hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

kyung hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i stayed 2 night, while i was there i left smartphone in taxi. i asked for help ,.they tried to find to locate driver, many phone calls to every possible way, finally i got it back which is i didn,t expect honestly.i am impressed. hotel staff,s servicemanship.they made my trip perfect, special thanks to hotel staff,
Stayed 2 nights in Sep 2019

8/10 Good

MAN CHUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

要看湖景要問清楚才訂房

我們訂購露台房，到取房才知露台房全在二、三層，都沒有湖景。最後換到七層較細的房間才何望到西湖。在訂房時已要求在高層及有湖景，到了才酒店在網頁應寫清楚，否則，以房價算並不便宜。
Stayed 5 nights in Sep 2019

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近西湖斷橋殘雪，附近有夜市食街。住房整潔，服務有禮，早餐多款式，適合不同人士，頂樓可自由上去看西湖，但要注意一項，近西湖入夜後會有很多蚊…
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel non è nuovissimo ma nel complesso mi sono trovato davvero alla grande. Innanzitutto appena arrivati abbiamo avuto la splendida sorpresa di un "free upgrade" ad una suite, fantastica. Posizione ottima, proprio sul west lake e a 2 passi dal mercato notturno con la food court. Se dovessi tornare ad hangzhou sceglierei nuovamente questo hotel. Tutto perfetto.
Stayed 2 nights in Aug 2019

6/10 Okay

Julie, LA

Liked: Staff & service
The room is so small and not same as the pics. it's convenience to go to the XIHU.
Stayed 4 nights in Jul 2019

10/10 Excellent

Hui lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員友善， 早餐有杭州道地美食和西式餐飲，都美味
Stayed 3 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect located Chinese style luxury

We visited Hangzhou for two nights having a short break from the hectic Shanghai. Loved the city and the Impression West Lake Show. A must visiting Hangzhou! Lovely hotel and staff. The lavish breakfast buffet convinced us to stay an extra night. The staff's limited knowledge of English was compensated by a charming approach. Perfect location next to the water for a hike around the lake and just a 10 minutes walk to the closest tube station. A big bonus was the fast WIFI connection. Highly recommended if you want to go China Style instead of boring Western business hotel standard.
Stayed 1 night in Apr 2019

8/10 Good

Kurt, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good buffet breakfast. Staff spoke very very limited english but that's cool, you expect that, they were always very happy to help. Perfect spot to stay to explore the West Lake.
Stayed 2 nights in May 2019

4/10 Poor

Georgexi

典型的国营酒店风格不值得评论。
Stayed 2 nights in Mar 2019

8/10 Good

Olivier

Liked: Cleanliness, property conditions & facilities

Fair hotel, quite convenient

Wasn t our first choice but we booked quite late. Nice hotel, not brand new but . Rooms are small but clean and in good status. Gym is quite ok. Quite close to the West Lake and walking distance to shopping area. Good deal for the price. note that the name changed to ZTG which was quite confusing to find it.
Stayed 4 nights in Apr 2019

8/10 Good

Chao-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very near to West Lake

It's good experience to live beside West Lake. You can go for a walk in the morning and evening.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Lake, welcoming and helpful staff. Our room was comfortable and quiet. Our friend took us to the hotel restaurant as he said they had some great traditional Chinese dishes, absolutely wonderful food so much flavour from the soup to desert 10 out of 10. Would return here again. Coffee shop within in the hotel and makes great coffee.
Stayed 1 night in Apr 2019

8/10 Good

EPL, Denver, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please Google "China Scam" if you are visiting. The hotel was nice with a special Chinese look and feel which we were looking for. The lobby lounge is more of a tea place. They do have limited beer and wine and you have to ask for the beer to be cold otherwise you will get it warm. The A/C in our room didn't work but we didn't ask them to fix it or move us since we were only there 2 nights and the first night was chilly out so it didn't bother us. The location was good and was within walking distance to the lake and shopping and plenty of options for eating.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置于西湖畔，極佳。各部門服務人員態度良好。尤其 大堂cashier counter 那位小姐態度誠懇又主動，衷心多謝！
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs were super enthusiastic, room is clean and close to attractions
Stayed 2 nights in Mar 2019

10/10 Excellent

Sam, Minnesota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location .Very good breakfast. Staffs have good training.
Stayed 2 nights in Mar 2019

10/10 Excellent

CHIN FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離西湖近、餐點好吃、服務周到

訂了兩間房，一間普通家庭房在前台辦理入住時被升級成了蜘蛛俠家庭房，孩子很喜歡，另一間海洋親子房，上下舖的床孩子也很喜歡。進房後遇到了朱管家，熱心地介紹我們西湖好玩的地方，還送上了水果和龍井茶。八樓的餐廳可俯瞰西湖全景，餐點質量不錯。早餐品項豐富，特別是現煮的餛飩和小蔥麵十分美味。距離西湖很近，步行五分鐘即可到達，距離游船的乘船點少年宮也不遠。唯一的不便就是距離風起站地鐵約十分鐘路程，當天遇到大雨推著行李走起來感覺路途更遙遠了。
Stayed 1 night in Mar 2019

10/10 Excellent

yunnhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點佳，交通方便，隣近地鐵，步行到西湖3分鐘，服務人員非常友善又親切，尤其管家用心提供遊玩西湖路徑及不可錯過景點之資訊，令我印象深刻，還有服務人員讓我延後退房2小時，令我由衷感謝，總之入住酒店感受到賓至如歸
Stayed 1 night in Mar 2019

10/10 Excellent

Hongkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러운, 저녁식사는 나가서 하는 게...

리셉션, 룸매니저, 컨시어지에서는 영어로 소통하는 데 전혀 문제가 없었으나 중식 레스토랑에서는 소통이 어려웠다. 레이크뷰를 강조했지만 손님이 없는데도 불구하고 창문 자리는 주지 않았고 또한 불분명한 메뉴판 덕분에(항저우 스타일 딤섬은 도넛빵이었다^^;) 실망스러운 저녁이었다. 레스토랑을 제외하곤 매우 만족스러운 숙박이었다. 조식도 상당한 퀄리티, 다양한 메뉴들이 좋았다.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location and well cleaned hotel.
Stayed 2 nights in Feb 2019