Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Lee
於 2019 年 10 月住了 2 晚
4/10 不太好
真實旅客
情侶出遊
2019 年 9 月 10 日
不喜歡:員工素質和住宿環境和硬體
. Wine and dine restaurant was abysmal
. Surrounding area completely dead
. Building site next door
. Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided
. Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather
. Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
真實旅客
於 2019 年 9 月住了 3 晚
10/10 有夠讚
真實旅客
2019 年 8 月 27 日
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019 年 7 月 7 日
I think the hotel is ok the staff need more improvement and need more friendly welcome
I was not happy with the bell boy when I come to pick up my stuff at check out
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 6 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 6 月住了 4 晚
8/10 不錯哦
真實旅客
2019 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, good staff. Good value for money on everything there. I would stay again.
真實旅客
於 2019 年 4 月住了 1 晚
8/10 不錯哦
Hayami
2019 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hayami
於 2019 年 4 月住了 2 晚
6/10 一般般
真實旅客
2019 年 3 月 29 日
喜歡:整潔度
不喜歡:員工素質
Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
真實旅客
於 2019 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊, 團體旅遊, 家庭旅遊
2019 年 1 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
真實旅客
於 2019 年 1 月住了 2 晚
8/10 不錯哦
nachayapat
2019 年 1 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel
good and comfortable
nachayapat
於 2018 年 10 月住了 2 晚
8/10 不錯哦
스노우맨,서울
2018 年 11 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
정말 후회없는 최고선택 자유여행간 나에게 호텔프런트직원의 친절과배려는 감동 그자체였네요 특히 크루즈예약부터 다음날 비번시간에도 하롱크루즈터미널까지 직접배웅&크루즈가이드에게 다음날 하노이행 차편예약까지 부탁해준 감동환상투어였답니다
이 후기를 빌어 로얄로투스호텔 프런트직원 그 아름다운 배트남 청년에게 진심감사한 맘을 전해봅니다 너무고맙고 또 감사했습니다 행복하세요
스노우맨
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Lisa
2018 年 10 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceptional stay!
This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!
Lisa
於 2018 年 10 月住了 1 晚
10/10 有夠讚
Byron,Halong, Vietnam
2018 年 9 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.
Byron
於 2018 年 9 月住了 1 晚
6/10 一般般
Mel,New Zealand
2018 年 8 月 26 日
fancy hotel. terrible room service
I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.
Mel
於 2018 年 8 月住了 1 晚
10/10 有夠讚
JEAJUH
2018 年 8 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JEAJUH
於 2018 年 7 月住了 2 晚
6/10 一般般
Deborah
2018 年 7 月 7 日
喜歡:整潔度和住宿環境和硬體
If you have to
It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.
Deborah
於 2018 年 7 月住了 1 晚
10/10 有夠讚
Soo Yen
2018 年 7 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good
Soo Yen
於 2018 年 6 月住了 1 晚
8/10 不錯哦
Mark,Glasgow
2018 年 6 月 16 日
喜歡:整潔度、員工素質和客房舒適度
Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.
Mark
於 2018 年 6 月住了 2 晚
4/10 不太好
kyu seok
2018 年 4 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel was ok itself...
Construction at next door had been carry on whole through the night with heavy , heavy noise.
No matter weekend.
Wow !!!
Hotel staff say sorry but it was so terrible 3 nights.
kyu seok
8/10 不錯哦
stephanie,malaysia
2018 年 1 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff, great location
The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.
We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.
Bayanagar
於 2017 年 12 月住了 2 晚
8/10 不錯哦
Lucy
2017 年 12 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wenn man spaet ankommt und nur schlafen will
Es gab leider nur ein Restaurant gegenüber des Hotels, das lauter Musik hatte. Sonst war keine Geschaefte, die schönen Waren anbieten.