Royal Lotus Hotel Halong

Property class: 4

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Consider a stay at Royal Lotus Hotel Halong and take advantage of a rooftop terrace, 2 coffee shops/cafes, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a facial, or a body treatment. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to car rentals on site and 2 bars, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room, Bay View

A hotel room with a bed, bedside tables, a desk, and a chair.

Junior Room, Bay View

  • Bay view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Bay View

A hotel room with a large bed, a desk, a TV, and a view of the city.

Suite, Bay View

  • Bay view
  • 614 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Bay View

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Room, Bay View

  • Bay view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Located in Bai Chay, Royal Lotus Hotel Halong is in the entertainment district and near the bay. The area's natural beauty can be seen at Ha Long Bay and Bãi Cháy, while Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights. Sun World Ha Long Park and Dragon Park are also worth visiting. With kayaking and sailing nearby, you'll find plenty of adventures in the water. Visit our Bai Chay travel guide
Map
A13 Block 1, East of Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 km
  • Ha Long Night Market
    3 min walk - 0.3 km
  • Cái Dăm Market
    8 min walk - 0.7 km
  • Halong Marina Bayzone
    7 min drive - 2.6 km
  • Bãi Cháy
    7 min drive - 2.3 km

Getting around

  • Ga Ha Long Station
    7 min drive
  • Cat Bi Intl. Airport (HPH)
    44 min drive

Restaurants

  • Pavilion
  • Pool Bar
    3 min drive
  • Pho Ga Hanoi
    4 min walk
  • Madam Mai
    6 min walk
  • Nha Hang Pho Bien
    7 min walk

About this property

Royal Lotus Hotel Halong

  • Upscale hotel near Ha Long Bay
  • Consider a stay at Royal Lotus Hotel Halong and take advantage of a rooftop terrace, 2 coffee shops/cafes, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a facial, or a body treatment. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 2 bars.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Limo/town car service, wedding services, and meeting rooms
    • A front-desk safe, an elevator, and massage treatment rooms
  • Room features
  • All 147 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 32-inch LCD TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Hana Hana Restaurant
  • Wine Dine Restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Spa

  • Facials
  • Hot stone massages
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 28.88 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)
  • Rollaway bed fee: USD 28.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Royal Lotus Hotel Halong have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royal Lotus Hotel Halong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Lotus Hotel Halong?

Check-in start time: 2 PM; Check-in end time: 5:00 AM.

What time is check-out at Royal Lotus Hotel Halong?

Check-out is at 11 AM.

Does Royal Lotus Hotel Halong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 165 per vehicle applies.

Where is Royal Lotus Hotel Halong located?

Situated near the bay, this hotel is within 1 mi (2 km) of Ha Long Night Market and Ha Long Bay. Cái Dăm Market and Bãi Cháy are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royal Lotus Hotel Halong Reviews

8.0

Very Good

9.0

Cleanliness

6.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 30 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff. Good value for money on everything there. I would stay again.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

good and comfortable
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 후회없는 최고선택 자유여행간 나에게 호텔프런트직원의 친절과배려는 감동 그자체였네요 특히 크루즈예약부터 다음날 비번시간에도 하롱크루즈터미널까지 직접배웅&크루즈가이드에게 다음날 하노이행 차편예약까지 부탁해준 감동환상투어였답니다 이 후기를 빌어 로얄로투스호텔 프런트직원 그 아름다운 배트남 청년에게 진심감사한 맘을 전해봅니다 너무고맙고 또 감사했습니다 행복하세요
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的住宿體驗

這次共訂了兩間雙人房（一間加床），房間很大就算加床空間還是很足夠，窗外可以遠眺下龍灣海景。雖然大張雙人床是由兩張單人床併在一起的，倒是沒影響到舒適度，兩個晚上都睡得很好，要說房間的缺點就是燈光比較不足，對外隔音效果稍稍差了點，偶爾會聽到路上的喇叭聲（但不是太嚴重）。飯店早餐味道不錯選擇也不少，大部分是固定的菜色，有現煮的蛋料理及河粉。飯店內另有兩間餐廳供用餐，頂樓有酒吧，夜景不錯。這次只住了兩晚，沒有機會用到飯店泳池及SPA，有點可惜。最後是飯店的位置離觀光鬧區有點距離，但徒步還是可以走到附近較熱鬧的街道，也有銀樓可以換錢，買伴手禮會比在觀光熱區買划算，餐廳較少。整體而言是令人滿意的住宿經驗。
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay!

This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

fancy hotel. terrible room service

I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

If you have to

It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok itself... Construction at next door had been carry on whole through the night with heavy , heavy noise. No matter weekend. Wow !!! Hotel staff say sorry but it was so terrible 3 nights.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で快適なホテルでした。英語が話せるスタッフさんも多くいて安心して宿泊することができました。
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wenn man spaet ankommt und nur schlafen will

Es gab leider nur ein Restaurant gegenüber des Hotels, das lauter Musik hatte. Sonst war keine Geschaefte, die schönen Waren anbieten.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was a comfortable hotel with all modern facilities and well placed for the convention centre. The staff were very helpful and friendly
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Halong Bay

The room was incredible! It was very spacious. The bathroom was also very spacious. It was clean and the bed was comfortable. It was a short taxi ride to the pier.
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The Royal Lotus Hotel was a lovely 4 star hotel with a great rooftop bar. The highlight was the fantastic Japanese restaurant which we ate at both nights that we stayed and the waitress was very friendly and professional. The buffet breakfast was also of a high standard with a huge variety of food on offer.
Stayed 1 night in Oct 2017