頂樓游泳池

Paradise Grand Cruise的評分

5 out of 5
Paradise Grand Cruise
Tuan Chau Marina, Ha Long, Quang Ninh

評論

9.8

好極了

10 分,有夠讚;8 則評論中有 7 則" "
8 分,不錯哦;8 則評論中有 1 則" "
6 分,一般般;8 則評論中有 0 則" "
4 分,不太好;8 則評論中有 0 則" "
2 分,很糟糕;8 則評論中有 0 則" "

9.6/10

整潔度

10/10

員工素質

10/10

設施服務

8.6/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Senthil

於 2024 年 4 月住了 1 晚
Paradise Grand Cruise Management Team 於 2024年5月8日回覆
Dear Valued Guest,It's such an honor to have you on board and to receive your positive feedback on our property.We're happy to hear you had a wonderful time on the cruise and that our efforts to deliver outstanding services paid off.We look forward to an opportunity to welcome you back to enjoy the amazing landscape in Vietnam. Warm regards,

10/10 有夠讚

Steven

於 2024 年 5 月住了 1 晚
Paradise Grand Cruise Management Team 於 2024年5月8日回覆
Dear Mr. Steven,Thank you so much for your kind feedback on your experience on our cruise!We're delighted to know you're satisfied with the excursions and services delivered during the trip.We hope to see you again soon in Vietnam for another fantastic vacation.Best regards,

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Can’t fault the cruise or the staff who were brilliant.. But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!! We did see one small boat attempting to clean up some rubbish with a small net with very little impact. Please Vietnam look after your UNESCO site a lot better than you are.
於 2024 年 4 月住了 2 晚
Paradise Grand Cruise Team 於 2024年5月2日回覆
Dear Mr. Michael,Thank you for sharing your experience with us. We truly appreciate your kind words about the cruise and the brilliant staff.We are genuinely sorry to hear about the disappointment and frustration you felt upon encountering a significant amount of floating rubbish in the area. We share your concern, and we understand the importance of preserving and protecting this iconic location.We will certainly address this issue with the relevant local authorities and work towards ensuring better protection and preservation of the area. Your feedback is extremely valuable, and it will help us in advocating for the responsible management of this UNESCO site.We hope that we will have the opportunity to welcome you back in the future to experience a more positive and pristine environment at this remarkable location. Thank you for choosing to cruise with us!Best regards,

10/10 有夠讚

Richard

於 2024 年 3 月住了 2 晚
Paradise Grand Cruise Management Team 於 2024年4月10日回覆
Dear Sir,Thank you for your kind feedback on our cruise!We're delighted to know that you had a wonderful experience and I hope this will become a long-lasting memory in your life.We hope to see you in Vietnam soon for another fantastic adventure.Best regards,

8/10 不錯哦

Cian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 3 月住了 2 晚
Paradise Grand Cruise Management Team 於 2024年3月27日回覆
Dear Sir,Thank you for your positive feedback! Should you have more thoughts to share or any suggestions for service improvements, please don't hesitate to share with us.Best regards,

10/10 有夠讚

Samantha

於 2024 年 2 月住了 1 晚
Paradise Grand Cruise Management Team 於 2024年2月28日回覆
Dear Valued Guest,Thank you so much for your genuine feedback about your experience on our cruise!We are delighted to know that you had a satisfactory experience.We hope to see you again in Vietnam for another amazing experience in our country.Best regards,

10/10 有夠讚

Abby

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Paradise Grand Cruise Team 於 2024年1月12日回覆
Dear Ms. Abby,Thank you so much for your positive feedback.We're glad to know you enjoyed the cruise.Hope we'll have another chance to welcome you back soon.All the best.

10/10 有夠讚

Diane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Paradise Grand Cruise Team 於 2023年11月20日回覆
Dear Madame,We're grateful for your positive feedback on your experience with our cruise. We hope we have more opportunities to welcome you back to Vietnam in the near future.We wish you all the best.