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Aspira Cruises的評分

5 out of 5
Aspira Cruises
Tuan Chau, Ha Long, Quang Ninh

評論

8.8

有夠讚

10 分，有夠讚；5 則評論中有 3 則" "
8 分，不錯哦；5 則評論中有 1 則" "
6 分，一般般；5 則評論中有 1 則" "
4 分，不太好；5 則評論中有 0 則" "
2 分，很糟糕；5 則評論中有 0 則" "

10/10

整潔度

10/10

員工素質

10/10

設施服務

10/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Debra

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Pamela

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent!!! No other words to really describe it!! From beginning to end it was simply marvelous.
於 2023 年 4 月住了 1 晚
Anna 於 2023年4月14日回覆
Dear Pamela,Thank you for your full-scored review!We are very glad that you and your daughter enjoyed our Aspira Cruise and our service made you satisfied.It was such a pleasure to have you on the cruise with us.We hope to see you again very soon!Once again, thank you very much for your compliment!Regards,

6/10 一般般

Ofer

於 2023 年 3 月住了 1 晚
Anna 於 2023年3月31日回覆
Dear Mr. Ofer,Thank you for your feedback!We were very glad to have you on the cruise.However, may I please know if the reason why you rated us 6 out of 10.According to the feedback you wrote to us when you were on the cruise, you rated the categories, including our tour guide and the cruise, all "Excellent".Also, we never heard any opinions from you during the journey.We were very sad since we only received a 6/10 score.I hope we can have more details regarding your feedback.Therefore, we may explain if there were not our faults or improve our service if there were anything you were not pleased.Thank you!

10/10 有夠讚

Valentin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great service throughout the ship and well executed dining options. Hana was amazing
Anna 於 2023年1月27日回覆
Dear Mr. Valentin,Thank you so much for your 5 star feedback.On behalf of Aspira Cruise staff, I would like to thank you and your partner for having chosen Aspira Cruise and stayed with us.We hope you can have another time to visit Vietnam and use our service again!We can not wait to see you soon!Thank you!

10/10 有夠讚

Samuel

情侶出遊
喜歡：整潔度、員工素質和設施服務
We stayed on the Aspira Cruise for a 2DIN trip, the facilities there were nice, we like the window-view bathtub and the jacuzzi on the deck, it's beautiful and very Instagramable. We were lucky that the sun was out for both days, giving us a marvelous if not the best sunset in Ha Long Bay. The scenery there was just unbeatable! Our tour guide, Lee, had been very helpful and took good care of us during these two days. He was a good photographer too. Thank you Lee! p.s. you would need to pay for drinks including water during meals but there was free bottled water inside your cabin.
Anna 於 2023年1月16日回覆
Dear Mr. Samuel,Thank you for your lovely feedback!Aspira Cruise team are very glad when reading your 5 start review on our experience at Aspira Cruise.Thank you so much for your compliment on our cabin, our staff, the facilities and Ha Long Bay.We hope that you will travel to Vietnam and stay with us again soon.See you again!Anna.