Travelers find their perfect retreat aboard the Alisa Luxury Cruise, where a welcoming fireplace creates cozy moments and evening karaoke brings the fun
The Alisa Luxury Cruise offers an indulgent experience with a Swedish massage at the spa, a cozy lobby fireplace, a rooftop terrace for views, a coffee shop for casual refreshments, and high-speed WiFi throughout.
Located in Ha Long, Alisa Luxury Cruise is near the airport and near the beach. While the natural beauty of Ha Long Bay and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can check out Halong Bay Marina.
Tuan Chau Park and Dragon Park are also worth visiting. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Ha Long travel guide
At Alisa Luxury Cruise, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a Swedish massage at Alisa Massage, the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
Additional perks include:
Limo/town car service, express check-in, and a gift shop
Wedding services, luggage storage, and a dock
Karaoke, tour/ticket assistance, and a porter/bellhop
Room features
All guestrooms are individually decorated, and boast comforts such as 24-hour room service and private hot tubs, in addition to perks like fireplaces and premium bedding.
More conveniences in all rooms include:
Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
Bathrooms with designer toiletries and deep soaking tubs
Smart TVs with digital channels and DVD players
Refrigerators, electric kettles, and daily housekeeping
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 180 km
Limo/town car service
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Fishing
Fitness classes
Full-service spa
Karaoke
TV in common areas
Yoga classes
Family friendly
DVD player
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared refrigerator
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
538 square feet of conference space
Business center
Computer station
Meeting room
Outdoors
Barbecue grill
Dock
On the bay
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Full-service spa
In-room massages
Spa open daily
Swedish massages
Thai massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
4 floors
Built in 2017
Designated smoking areas (fines apply)
Fireplace in lobby
Reception hall
Room amenities
Bedroom
Blackout drapes
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Select Comfort mattress
Bathroom
Bathrobes
Bathtub or shower
Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Smart TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
In-room dining only
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Fireplace
Individual decor
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: VND 840000
Christmas Day (December 25) Gala Dinner per adult: VND 840000
Christmas Day (December 25) Gala Dinner per child: VND 840000 (up to 10 years old)
Gala Dinner on January 24 per adult: VND 840000
Gala Dinner on January 24 per child: VND 840000 (up to 10 years old)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: VND 2200000 per vehicle (one-way)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the spa
Property is also known as
Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long
Frequently asked questions
Is Alisa Luxury Cruise pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Alisa Luxury Cruise?
As of 2026/3/11, prices found for a 1-night stay for 2 adults at Alisa Luxury Cruise on 2026/3/17 start from NT$10,261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This cruise ship doesn't offer parking.
What time is check-in at Alisa Luxury Cruise?
Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. After-hours check-in is not available.
What time is check-out at Alisa Luxury Cruise?
Check-out is at 10:00 AM.
Does Alisa Luxury Cruise provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.
Where is Alisa Luxury Cruise located?
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
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Reviews
Alisa Luxury Cruise Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich.
Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience.
The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc…
The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked).
We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got.
I would look for other alternatives.
Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍
Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Special experience of Halong bay with Alisa cruise
It was really a special experience of the trip to Halong bay in the rain.
Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning
because we much worried for heavy rain.
In the rain, we met the special beauty of the Halong, some different experience.
Thanks to all the staffs.
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities.
HUI YU
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
2019/1/28
Liked: Cleanliness
Eles nos avisarm um dia antes que estavam nos dando um up grade, mas nos colocaram em um barco de qualidade pior e mudaram o roteir, o que acabou nos impossibilitando a vista da baía.
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.