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"Large room with modern facilities; helpful staff and great dinner and breakfast buffet. We weren't happy that the pool was closed during our stay, and would not have booked to stay at Crowne Plaza if we knew the pool was shut. Also had a dust mite allergy during my stay"

"I want to begin this review by saying i was thoroughly impressed with this hotel and staff. I would be so bold as to say this hotel is the BEST in all of Gurugram, and i say that with confidence because i have stayed at many of the 4 and 5 star hotels here. The GOOD: Special thanks must be given to Sylvester because his professionalism and indepth explanation is what ultimately led me to book my stay at the Taj City Gurgaon. I usually do indepth research and when i came across the interview he did, i had a great feeling about my stay. He is just as pleasant and professional as he was on the video. I truly believe he needs to be given a higher position. I only plan to return if he is still employeed there on my next visit. I would also like to thank a couple of others but unfortunately I lost the paper with there names on it. There was one housekeeper named Shively and one female that worked with Sylvester, I cannot remember her name, that also helped me out tremendously. The rooms were prestine, the pool and lounge areas are perfect. The Thai restaurant was top notch, I highly recommend the lobster. If there is any issue, however slight, the chef will correct it immediately. Shoutout to him for the amazing lamb dish he replaced for the duck dish i ordered and did not like. Everyone there was so helpful and accommodating."

"Very good "

"No upgrade, slow service asked for towels slippers - got in 45 mine"

"All"

"The bathroom wasn’t clean and the floor had water damage. "

"Clean hotel friendly helpful staff"

"Greatvplace"

"Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels."