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Outstanding staff - great property

Very convenient to airport and local shopping. Outstanding service and price.

Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks

This hotel is absolutely gorgeous! It’s a renovated hospice and every detail has been attended to. The showers were large and wonderful! The staff is courteous and friendly. Everything is very up to date and the entire property is very clean. The morning buffet is 5 star and so is the adjoining restaurant. Be sure to check out the beautiful chapel in the hotel! Also the hotel is right next door to a National Park with live animals. Definitely would stay again!

Great staff and clean rooms.

El personal muy atento.

The apartment is exactly as pictured and described. The wifi worked well and the bedrooms had smart tvs so i was able to watch Netflix. Well stocked kitchen, warm shower and lots of security cameras. Heavy locked gates for added security. Beautiful terrace to look at the city. A couple things you should be aware of, 3rd floor no elevator but easy stairs and the shower floor is extremely slippery. Traffic noise in the morning but nothing crazy loud in my opinion. I slept well and had a great...

We had a great time at Wyndham Santa Ana. The employees did a great job they were very attentive.

The attention from the staff was excellent, very friendly and very attentive, I will give my special thanks to the captain in the restaurant, Darwin his attention was just excellent,

Great service, friendly staff, good food, and very clean.

Muy buen servicio del staff desde check in a check out. Muy limpio y el desayuno variado y rico lo recomiendo 100%

This place is a hidden gem! An oasis of calm in the middle of a bustling, dirty city. It feels like home. The employees extended such hospitality that we felt like we were staying at a friends house. Highly recommend!

Grand Hotel is a stunning property. They took really good care of us, from airport pick-up to giving us milk for my toddler late at night. The receptionists were happy to help us with directions and answer any queries. The Grand Hotel pool is an oasis, it was breathtaking. We stayed here two nights. Breakfast spread was amazing and the food was delicious. We ate one dinner there too, totally worth it! Excellent service, great staff, breathtaking pool, decent-sized rooms, centrally located!

Muy bien todo!

It was one of my best choices the staff was very courteous always willing to make you feel comfortable. The room is spacious, comfortable and very clean. I slept like a baby. Definitely I would recommend The Palace hotel to anyone you won't regret it. I stayed two nights when I arrived and when I came back i booked the same hotel two more nights just to spend my last days in Guayaquil. One more thing The palace is located in the center of Guayaquil and the Malecon and the Park of the iguanas is...

This is my 2nd time staying at this hotel. I got no complaints, and I would definitely come back on my future visit to Ecuador. The staff was very polite, attentive, and responsive. The check-in and check-out process is pretty fast, and there is always someone I can talk to or call. I had a problem this time with the safe box. I had to call twice for someone to come; on my second call, they sent the guy in charge within 10 minutes. It is understandable; there are other people requesting...