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Hotel Ciudad Vieja

3.0 star property
Colonial hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Ciudad Vieja

Interior entrance
Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi
Bar (on property)
Property amenity
View from room

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 6 Ping (20 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)
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About the neighborhood

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala

What's nearby

  • Embassy of Mexico in Guatemala - 2 min walk - 0.2 km
  • U.S. Embassy in Guatemala - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 8 min walk - 0.7 km
  • Oakland Mall - 11 min walk - 1.0 km
  • La Aurora Zoo - 2 min drive - 1.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante El Adobe - ‬1 min walk
  • ‪Los Cebollines - ‬8 min walk
  • ‪Carls Jr. - ‬5 min walk
  • ‪Pecorino - ‬6 min walk

About this property

Hotel Ciudad Vieja

Hotel near Embassy of Mexico in Guatemala
Located close to Hospital Herrera Llerandi and Sixtino II, Hotel Ciudad Vieja provides a rooftop terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, AGUACATE, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Ciudad Vieja include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, German, Spanish

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View from property

Best Western Plus Hotel Stofella

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  • Free WiFi
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8.8 out of 10, Excellent, 1,005 reviews
The price is NT$2,644
NT$3,490 total
includes taxes & fees
Aug 8 - Aug 9
Best Western Plus Hotel Stofella

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Is Hotel Ciudad Vieja pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Vieja?

Self parking is free at this property.

What time is check-in at Hotel Ciudad Vieja?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad Vieja?

Check-out is at noon.

Does Hotel Ciudad Vieja provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hotel Ciudad Vieja located?

Located in Zona 10, this hotel is steps from Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. Sixtino II and U.S. Embassy in Guatemala are also within 10 minutes.

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Hotel Ciudad Vieja Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 198 reviews
Rating 8 - Good. 52 out of 198 reviews
Rating 6 - Okay. 15 out of 198 reviews
Rating 4 - Poor. 2 out of 198 reviews
Rating 2 - Terrible. 3 out of 198 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Linda D.

Breakfast was wonderful, few amenities in the room
Stayed 1 night in Feb 2025

10/10 Excellent

William Velasco

Liked: Amenities
Friendly staff every day, cleaning service, excellent informative, helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Zully A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Stayed 1 night in Nov 2024

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Mirsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities
This is my 4th time staying here, it’s my go to place in the capital city.
Stayed 1 night in Mar 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Vernon, Riverdale Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favorite hotel in the city.
Stayed 1 night in Jul 2022

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near airport in safe area. The staff was very attentive
Stayed 1 night in Jan 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and very helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this REAL Guatemalteco hotel. I stay here every time I’m in the City.
Stayed 1 night in Sep 2022

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a very quiet and safe area, and is overall very clean and convenient. The rooms are simple but the interior has a nice garden feel.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
WiFi is a little weak but my stay here was good
Stayed 2 nights in Jan 2024

10/10 Excellent

Gradey

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Stayed 4 nights in Dec 2023

10/10 Excellent

Vernon, Riverdale Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly Guatemalan hotel, everything is built around a courtyard garden. The rooms are good sized, the beds are comfortable, everything is clean, the staff is always helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the setting of this hotel with all the plants everywhere- an oasis in a big city.
Stayed 1 night in Mar 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean rooms and a good breakfast in a quiet and safe part of Guat city. Always a “go-to” choice.
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and centrally located. The staff is very courteous and accommodating. There are many restaurants immediately surrounding the hotel and many others within walking distance. Will book this hotel again on next trip.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2023