Is Del Carmen Concept Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Carmen Concept Hotel?

This property doesn't offer parking.

What time is check-in at Del Carmen Concept Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Del Carmen Concept Hotel located?

Located in Downtown Guadalajara, this inn is within 1 mi (2 km) of Guadalajara Cathedral and Teatro Diana. Acuario Michin and Minerva Roundabout are also within 3 mi (5 km). Juarez Station is only a 4-minute walk and Plaza Universidad Station is 7 minutes.

Del Carmen Concept Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Downtown Guadalajara neighborhood, Del Carmen Concept Hotel is connected to a rail/subway station. Guadalajara Cathedral and Minerva Roundabout are notable landmarks, and some of the area's popular attractions include Acuario Michin and Zoologico Guadalajara. Teatro Diana and US Consulate General Guadalajara are two other places to visit that come recommended.

Visit our Guadalajara travel guide

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10/10 Excellent

Jeanine

2025/8/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's was nice something different the employees were amazing

Stayed 3 nights in Aug 2025

10/10 Excellent

Eusbaldo

2025/5/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the uniqueness of this hotel. Every room is different and with its own theme. This time around I stayed with my family and everything was great. Can’t wait to come back and stay here again!

Stayed 1 night in May 2025

10/10 Excellent

Yves

2023/5/4

Liked: Staff & service, amenities, property conditions & facilities

Very quirky and affordable. Nice staff and good food and service

Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveler

2024/11/8

Liked: Cleanliness, staff & service

Not the best,better stays elsewhere

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.

Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

2024/2/27

Liked: Cleanliness, staff & service

The rooms have been carefully designed and represent the work of an individual artist.

10/10 Excellent

David

2024/1/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight.

Stayed 2 nights in Jan 2024

8/10 Good

Carlos J

2021/1/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo tríp

It was koo

Stayed 1 night in Jan 2021

8/10 Good

steve

2022/10/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2022

6/10 Okay

diana

2022/11/12

Liked: Cleanliness, staff & service, amenities

The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico.

Stayed 3 nights in Nov 2022

8/10 Good

Eusbaldo

2025/3/18

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.

Stayed 1 night in Mar 2025

6/10 Okay

DEBORAH MAIA DE

2023/4/16

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

It´s a hotel for people that like parties. It also has a kind of bar inside, so people from the city or turistic groups come for breakfast or to hang out in the evening. My stay was on a Friday, and the music was so loud in the lobby that my room trembled. There is little privacy because all the rooms have connection to the the place downstairs where people have food. The rooms are very cozy and have nice design. Therefore, if your intention is to have some calm and cozy stay in Guadalajara, forget this hotel.

Stayed 2 nights in Apr 2023

8/10 Good

Daniel

2022/8/26

Liked: Cleanliness, amenities, property conditions & facilities

They were not made aware of my reservation made thru orbitz, same as happened with the first hotel during this trip.

Stayed 2 nights in Aug 2022

4/10 Poor

HUGO

2023/9/1

Liked: Cleanliness, property conditions & facilities, room comfort

5 out of 10 experience

Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did.

Stayed 1 night in Aug 2023

2/10 Terrible

Oscar

2022/10/26

Disliked: Amenities, property conditions & facilities

The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back.

Stayed 3 nights in Oct 2022

2/10 Terrible

Jorge

2022/8/8

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal!

Stayed 2 nights in Jul 2022

10/10 Excellent

María Guadalupe

2025/8/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio

Stayed 1 night in Aug 2025

10/10 Excellent

omar

2025/4/5

Stayed 1 night in Mar 2025

10/10 Excellent

Alex

2025/4/2

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo Alfonso

2025/4/1

Liked: Cleanliness, staff & service, property conditions & facilities

Buenísimo para relajarte

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

2025/3/22

Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

2024/12/30

Stayed 2 nights in Dec 2024

4/10 Poor

zamantha

2024/12/8

Disliked: Staff & service, property conditions & facilities, room comfort

No lo recomiendo

En recepción no había personal que te pudiera atender o resolver dudas. El hotel es muy ruidoso, por el restaurante que está abajo y por las calles aledañas. La regadera no funciona bien. En la noche el parque que está pegado se siente peligroso.

Stayed 3 nights in Dec 2024

10/10 Excellent

José Juan

2024/12/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

2024/11/8

Stayed 1 night in Nov 2024

10/10 Excellent

Javier

2024/10/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar excepcional con un concepto tradicional, muy recomendable!

Stayed 1 night in Oct 2024

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