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Reviews of Smy Santorini Suites & Villas

4 out of 5
Smy Santorini Suites & Villas
Epar.Od. Pirgou Kallistis - Profiti Ilia, Santorini, Santorini Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid the crowds of Thira/Oia and stay here!
Great stay. Friendly staff, very comfortable and spectacular views of the whole island from most rooms and the pool area. Excellent breakfast buffet. 10 mins from Thira, 20 mins from Oia. Pyrgos village is the real heart and soul of Santorini and far more “traditional Greece”.
Stayed 4 nights in Aug 2023
Response from The Hotel Management Team on 2023/9/1
Dear Chris,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Smy Santorini Suites & Villas. And are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.Highlighting the unbeatable location of our property makes us proud. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warm regards

8/10 Good

Alvin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from The Hotel Management Team on 2023/7/9
Dear Alvin,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time to score. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards

10/10 Excellent

Hong-Phuc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel avec belle vue panoramique
Très bel hôtel avec une piscine fantastique. La chambre pour 4 était spacieuse et bien équipée avec vue mer. Le couchage dans le canapé convertible pourrait être plus confortable. Nous avons dîné et pris le petit déjeuner au restaurant de l’hôtel, où nous avons bien mangé. L’équipe était très accueillante.
Stayed 1 night in Apr 2024
Response from The Hotel Management Team on 2024/4/24
Dear Hong-Phuc,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our hotel and that you found the swimming pool fantastic. It is wonderful to know that you appreciated the spacious and well-equipped room with a sea view.We're glad you enjoyed dining at our restaurant and that you were satisfied with both dinner and breakfast. Our team works hard to provide a warm and welcoming atmosphere, so we are thrilled that you found them hospitable.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We hope to have the pleasure of welcoming you back in the future for another memorable stay.

10/10 Excellent

Christelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéal en couple ou famille
Excellent hôtel. Sa position est top. Vue superbe sur quasiment tout Santorin. Très facile d’accès avec des grosses valises. C’est hyper important à Santorin. Le charme des maisonnettes typiques (cave) avec les services hôtel. Toute l’équipe adorable, serviable et discret. Petit déjeuner continental servi avec une vue incroyable. Piscine très sympa surveillée de 10h à 18h. Avec trois zones (petit bassin / bulles / piscine à 2m40). Hôtel entretenu et lavé en continu. Parking au pied de l’hôtel et si besoin immense parking à 50m près de la petite chapelle.
Stayed 3 nights in Aug 2023
Response from The Hotel Management Team on 2023/9/1
Dear Christelle,Thank you for taking the time to share your glowing review via Expedia community and very pleased to know that we exceeded your expectations.It is always a pleasure for us reading that you enjoyed the facilities and the services during your stay in Smy Santorini Suites and Villas which is our main objectives for our beloved guests.We truly hope that we will have the chance to accommodate you once again in the near future.Warm Regards,The Hotel Management Team

10/10 Excellent

Soukaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Personnel adorable et à l’écoute, le directeur est très investi pour nous garantir le meilleur service. Très bon rapport qualité prix avec petit déjeuner inclus et magnifique vue. Je vous recommande vivement n’hésitez pas !
Stayed 3 nights in Jul 2023
Response from The Hotel Management Team on 2023/7/30
Dear Soukaina,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Smy Santorini Suites & Villas and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our hotel management, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Warm regards