Sonesta Hotel Great Lakes hotels

"The hotel lobby is beautiful but when I got to my room, it was smaller than it looked in the pictures. The bed is more firmer than normal which for some people might not be something they want. My real gripe is the bathroom had no working ventilation, the bathroom light stoped working 2nd day and the mirror on the door was not secured properly. "

"Breakfast was awesome."

"Property was really clean. Staff was really informative and it was a perk that I got a $20 credit to use at any of the restaurant or café hotel."

"Room was nice and clean , housekeeping staffs were very polite and excellent service. Front desk gave excellent service. Concierge were very helpful."

"Great, courteous and helpful staff. Clean and well maintained hotel. Thanks for a lovely stay! 🤗"

"It wasn't worth the price we paid. Our flight was delayed and we got there a day late and was still charged for the unused night. The telephone in the room didn't work. Water leaked onto the floor when taking a shower. No parking was available."

"Clean room , staff are friendly , breakfast is amazing just the rooftop bar was closed due to the winter season "

"Very pleasant stay. There for business and staff and room great."

"This was a great place to stay for a few days in Toronto - one of the more affordable options in the heart of the city. The staff here were kind and helpful and the complimentary breakfast buffet was tasty. "