Find Resorts & Hotels with Spas in Great Ellingham

"Lovely breakfast buffet Beautiful grounds "

"We stayed in a twin room in the older part of the building....it was very disappointing! The mattress was the most uncomfortable that i have ever slept on, it must jave been the cheapest matress you could buy, all the springs had gone in it and lots of dips and hollows, i had to lay the bath towels on top of it to try and stop the springs from digging into me! The room was an awkward shape and a very poor layout. The furniture looked really tired and the wardrobe had a handle missing, there was paint peeling off the walls in certain areas. The whole room was in need of a revamp! The bathroom was more modern and had obviously been done up recently though. We ate in the restaurant which was extremely overpriced with very small portions, i would recommend eating elsewhere if you get the chance! The pool/spa facilities were good, although the steam room didn't have much steam in it! Overall a very disappointing stay for a supposedly four star hotel, i have stayed in far better places and would not stay here again! There is a more modern side of the hotel which is probably more up to par than the old side that we stayed in?"

"Staff were great, hotel very clean, room was amazing and very quiet. Even had a phone call prior to the stay asking how we wanted the room to be set up for the family - Very impressed"

"Only issue is the car park needs resurfacing and bays marked properly "

"H"

"The property is looking very tired. The room was clean, no frills. Bathroom clean but shower has no power and the shower head really is only suitable for washing hair. The 'continental breakfast ' is just cereal and toast. Tea or coffee. We didn't see a single member of staff for the duration of our stay. Self check in, self check out. Not even a staff member in the breakfast room at all"