Find Hotel with a Concierge in Great Basin

"TV remote was missing and I looked for it under and behind the drawer. I found empty soda bottles and food wrappers. No Tv remote was found. I asked for a replacement TV remote. Service was not answering the call immediately. My call was put on hold then disconnected. It took me several calls and a couple of hours to ask for the replacement. The house service brought a replacement while we were out for dinner which didn’t work with the TV in our room."

"Its not a bad place to stay, I would say one of my complaints would be the pool area, it seemed to be lacking a little cleanliness. I sat down at a chair and there was dirty diapers left next to me on the table. We also had someone messing with our door that conjoins the rooms. Someone was messing with the lock and that kind of made us uneasy. I would also recommend getting a room higher than the 6th floor because I noticed the freeway was very loud at night if you are a light sleeper. "

"The rooms have been redone and are clean and fresh. The food at the steak house was amazing and the staff was friendly. "

"Enjoyed our stay, room very clean. Super convenient location. Parking is easy. Only complaint was the thermostat needed to be set to 75 to allow the heat to come on, so room was very cold first night until we figured that out. "

"Spa was great, lots of wonderful restaurants to choose from"

"Great stay"

"Clean rooms, close to all casinos and great restaurant"

"Clean room , friendly staff... casino was not worth it too small and no ambiance..no amenities other than the gym...and there was construction i would stay again if there is a deal but would not pay full price"

"I reserved a non smoking room, however the room reeked of smoke my entire time there. No available rooms to switch to and when the front desk recommended a machine to clean the air it took them forever to bring it and not only that I had to be out of the room for more than an hour. This machine only cleaned the air for like 2hrs and the smoke smell returned."