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"Clean and friendly staff"

"Unfortunately this was our 5th location stay while in Morocco and was the least satisfying. "

"This hotel was top notch. The outside of the hotel was nice, and the moment you walked inside you were blown away by the beautiful material, designs, art...it was breathtaking! The staff were very professional, friendly, and ready to serve you. The rooms were beautiful with a nice view overlooking the city. My husband spoke about how much more beautiful it is today. He used to come here over 30 years ago when the President of Gabon had events. We truly can say this hotel is absolutely remarkable. The breakfast buffet was phenomenal from the presentation, the variety of food, and the taste. We loved our stay here!"

"Perfect hotel for the budget. Breakfast was generous. Very well located 5-min walk from the train. Staff were kind.Room was small but met our needs"

"Only Four Seasons Hotel nothing else recommended it to all best service only don’t even think twice number one Hotel "

"The room was big and comfortable. The program card for the air-conditioner didn’t match the unit so couldn’t be operated, however that wasn’t a problem…come summer it may well be. Expect a laidback approach to service in the restaurant and you won’t be disappointed, otherwise great."

"When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google. "

"I have stayed at this Novotel many times and it is conveniently located to the Casa Port Train Station which has a train that goes to the CMN Airport. The staff is very friendly and the hotel room is the cleanest."