Beautiful location, but very disappointed with the service. The hotel store was supposed to open at 8am—we arrived right at opening to grab water for a hike, but it didn’t open until 8:45, and the front desk offered no real solution. WiFi didn’t work in our room, and we were told to call tech support ourselves.
The AC was loud and the display light was so bright it lit up the entire room, making it hard to sleep. I got sick after a hike (totally my fault for overdoing it), but when my son tried to get food to-go from the restaurant, they refused. No room service, no flexibility, no support.
For the price, I expected better. The bellhop was wonderful, but that was the only highlight. Would not stay again.