格蘭漢出租度假屋

「Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year! My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the...

「Property was okay, there was staining around shower basin seals and rust where the toilet brush etc had not been replaced in a LONG time. Glad I brought my own kitchen utensils with me as everything at the property was damaged. Couldn’t even leave a fresh dish sponge for a new stay so questioned how clean the place actually was. The Lino in the kitchen was damaged in places and the fridge had been turned off and leaked into the kitchen floor. Also staining / dirt on sofa so couldn’t really...

「1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

「Enjoyed the stay very much. Owner was very helpful and responsive. The apartment had everything you need for a family stay - cooking, utensils, washing. There’s no housekeeping during the stay and stairs to take, something to bear in mind 」

「很好」

「The apartment was nice and spacious. However only two towels were provided for 4 people, upon asking for more we received back a message to say there was more in the cupboard unfolded. These towels were dirty with stains on them. The apartment was quite dusty and bathrooms were not the cleanest, the owner of the property explained the cleaners were busy however offered no apology. Upstairs noises all night, and had to shut windows as outside traffic and noise from neighbours. 」