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"Room was very clean and the lady at the front desk was very helpful "

"Good location"

"Lovely hotel, great staff "

"The room is tidy and comfortable. The bathroom and shower were well looked after. For a three star hotel it punches above its weight. "

"The room was clean and big enough for comfortable stay. Cafes and groceries are nearby just walking distance away. Good place to stay for a weekend escape from Melbourne. "

"We were checked in by Julia, who went above and beyond to make my family feel welcome. The room was beautiful and clean. Excellent size bathroom, great addition with the washer and dryer. I was really pleased with the whole experience and will certainly book here again in the future, and recommend to other family visiting Ballarat! Thank you for your exceptional service :)"

"Staff are friendly. Room was clean and has a small kitchen with enough cutlers "

"Cleanliness, amenities, location"

"Mikato, Erin, Chloe were wonderful. Mikato truly deserves an award for stand out kindness, and customer professionalism. Well done to hotel management for such brilliant hires. "