室外游泳池，開放時間為 8:00 至 19:00，提供日光浴躺椅
查看供應情況

衝浪者天堂堤基飯店的評分

3.5 out of 5
衝浪者天堂堤基飯店
Corner Ferny Ave & Wahroonga Place, Surfers Paradise, QLD

評論

7.6

不錯哦

10 分，有夠讚；870 則評論中有 290 則" "
8 分，不錯哦；870 則評論中有 306 則" "
6 分，一般般；870 則評論中有 136 則" "
4 分，不太好；870 則評論中有 73 則" "
2 分，很糟糕；870 則評論中有 65 則" "

7.8/10

整潔度

8.0/10

員工素質

7.6/10

設施服務

7.2/10

住宿環境和硬體

6.8/10

環保程度

評論

6/10 一般般

Tsung Tai

喜歡：員工素質
不喜歡：客房舒適度
懷舊風情
隔音滿糟的，晚上睡覺還聽的到樓上腳步聲，唱生日快樂聲音，裝潢設計是約30年前的設計，房間門還不能關上，壞掉了，停車位是要另收20au的，乾淨度是好的，距離海邊很近，但不會在去住了，圖片跟現場有差別
於 2019 年 6 月住了 1 晚
Tiki Hotel 於 2019年6月5日回覆
Thank you for taking the time to review your stay with us. We appreciate and value your feedback. We're very sorry to read of the issues you have raised during your stay with us and can confirm we have investigated further into what you have mentioned and rectified what we could. In regards to the parking, we ensure that all additional charges are displayed when booking online so that our guests are aware prior to their arrival. We are also very sorry to hear that you experienced a lot of noise the night of your stay, although it was a very high peak weekend due to the Seafire event we will attempt to make improvements where possible. We are glad you enjoyed the cleanliness of our hotel and its convenient location. We would very much love to welcome you back in the future.

10/10 有夠讚

Yu-Jie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
CP質蠻高的哦
房間外的風景超級美，基本的環境整潔也還算可以 只是有些地方有點灰塵，但環境房間的配備算很齊全，臥室也算蠻舒服的，價格也很合理
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年3月3日回覆
Thank you so much for taking the time to review your stay with us. We're so glad to see you enjoyed our beautiful views and stay with us. We hope to be able to have you visit us again in the future.

8/10 不錯哦

Jojo，Hong Kong

親子旅遊
喜歡：整潔度和住宿環境和硬體
服務員非常殷勤服務和熱心幫助我們。不過，房間的牆有明顯的塵。交通非常便利，周邊買東西和餐廳都有不少選擇，鄰近有兩間超市。
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年4月1日回覆
Thank you. We appreciate you taking the time to review your stay with us. We hope to be able to welcome you back to Tiki Hotel again in the future.

4/10 不太好

Wen hui

不喜歡：整潔度、住宿環境和硬體和客房舒適度
不佳的住宿體驗
廁所氣味重 房間整體環境和圖片差異甚大
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年2月8日回覆
Thank you for taking the time to review your stay with us. We appreciate and value your feedback.

10/10 有夠讚

MENG WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Tiki Hotel 於 2019年1月14日回覆
Thank you for taking the time to review your stay with us at Tiki Hotel. We appreciate and value your feedback and are so glad to see you enjoyed your stay.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
下次入住第一首選
非常滿意，房內設施什麼都有很貼心

8/10 不錯哦

Wendy，TAIWAN

喜歡：整潔度、員工素質和客房舒適度
相當方便的住宿地點
這家飯店也許沒有其他公寓飯店大,不過整體而言是給人溫馨的感覺,房間佈置的也很好,客廳沙發舒適,廚房設施也很齊全,此外交通購物都相當方便

6/10 一般般

jamie

Property is very dated. I can only imagine how many greasy porn movies were made in that hot tub when the hotel first opened. It was the best option at the time but i wouldn’t put it on the top of my list of places to return to.
於 2024 年 3 月住了 2 晚

4/10 不太好

Jenna

親子旅遊
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
We had a fabulous time at the Tiki, pretty much untill night time. The room itself was fab. Heaps of space, great views, everything we needed. Kids loved the big spa bath, and it is walking distance to everywhere central. All was going great But then when night time came it all went south. The pull out sofa was terribly uncomfortable and I can honestly say I’m not a fussy sleeper. The traffic noise was so loud in the main room, we had to move the mattress into the living room, and then the TV would not turn off. We tried everything, couldn’t access the switch to even unplug it. So trying to get 2 toddlers to sleep with a tv lighting up the room (we even tried putting tshirts over the screen) was a nightmare. Then when the baby woke up for a bottle in the night, the hot water was turned off, so on went the kettle which woke everyone up. Safe to say we got zero sleep. Probably wouldn’t have been as bad if we didn’t have the kids, more suited if your going for a big night out type stay.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Joel

家庭旅遊
喜歡：整潔度和設施服務
Convenient smaller hotel, very close to most main areas of surfers paradise, friendly staff, Hotel definitely outdated but you get what you pay for, quite noisy overnight between people coming back to hotel and Main Street, spa bath a big plus with the kids, pool and slide great,
於 2024 年 4 月住了 4 晚

4/10 不太好

Nitika

親子旅遊
不喜歡：整潔度和住宿環境和硬體
I was charged extra on parking as they said i booked through expedia. I booked for 4 people but there was only 1 bed, again i have to pay $250 extra for extra bed
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Jason

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Close to everything.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Jacob

喜歡：整潔度和住宿環境和硬體
It was all that me and my family needed. We enjoyed our stay. Thanks
於 2024 年 4 月住了 5 晚
Lianny 於 2024年4月26日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again for your next holiday.

8/10 不錯哦

Yoly

家庭旅遊
喜歡：整潔度
furnitures needs updating but overall good
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Cale

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
This propertys location is perfectly located and was pleasantly surprised at how good these properties were for the price. Would stay here again if in Gold Coast
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Chantel

家庭旅遊
喜歡：整潔度和設施服務
Fantastic stay.
於 2024 年 4 月住了 8 晚
Lianny 於 2024年4月18日回覆
Hi, thank you for taking the time to write the review. We are happy to hear you had a good stay at Tiki hotel. We look forward to hosting you again in the near future.

6/10 一般般

Tracey

於 2024 年 4 月住了 3 晚

4/10 不太好

peter，Melbourne

不喜歡：整潔度和住宿環境和硬體
The location was very good near to everything, but need upgrade for the property and all furniture Old. No service every day. Thank you
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Ryan，Caboolture

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Just stayed 3 nights with my wife and 2 girls, for the price we paid it was really good. Our view from the room (704) over the river was amazing, we had glimpsed over some negative reviews prior to getting here but they can only be from people who are expecting 5 star for 3 star prices. Some aspects of the apartments are a little outdated, would have been the bees knees back in the 80s but the bedrooms and the kitchen are clean and newer. The pool is great for the kids, they loved the slide, it does need updating a bit, there is a row of tiles about a foot into the pool and some tiles are broken or missing, the broken ones could be sharp, get that sorted and the pool is fine. The location is brilliant, we walked straight up the main strip and to Surfers beach in 10 mins. We would definitely stay again when we head back to Surfers if the prices were around the same again.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Deeanne

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jessica

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful views and a great simple pool space for the children. Incredible location with super easy access to Surfers!
於 2024 年 3 月住了 3 晚
Lianny 於 2024年4月5日回覆
Hi, thank you for the review and the feedback as well. We are happy to know you had a great stay at Tiki hotel. We look forward to hosting you again.

8/10 不錯哦

Neda

親子旅遊
喜歡：整潔度和設施服務
Hot water was not adjusted and it was very hot it almost burned my hand when I wanted to wash a plate. I think it has safety concern
於 2024 年 3 月住了 3 晚
Lianny 於 2024年4月29日回覆
Hi, thank you for taking the time to write the review. I would like to tell you this is the first complaint in a long time about the hot water is very hot, the professionals are looking to check and fix the hot water system. I would like to create a report to what happened to your hand by the hot water, is this possible? Thank you.

2/10 很糟糕

Rakeshkumar

不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Lianny 於 2024年4月29日回覆
Hi, thank you for taking the time to write the review. Was there some issues you needed to address for during your stay? We asked you at check-in if there is any issues during your stay to please let us know immediately and we can fix those issues for you as soon as possible.

2/10 很糟糕

Jayke

於 2024 年 3 月住了 2 晚

6/10 一般般

Kenny

於 2024 年 3 月住了 2 晚
Lianny 於 2024年4月12日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

10/10 有夠讚

Robert

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Tiki Hotel Reception 於 2024年3月17日回覆
Hi Robert, thank you for your excellent review!

8/10 不錯哦

Sunita

情侶出遊
喜歡：整潔度
The hotel is in a great location ...in the middle of Surfers Paradise and an easy walk to lots of attractions, dining, night markets and of course the beach! The only down side was that the apartment was in need of an update, the kitchen smelt damp. I was really looking forward to a glass of wine while relaxing in the spa bath .... unfortunately no hot water! It was late so we reported it in the morning and they got it seen to straight away.
於 2024 年 2 月住了 2 晚
Tiki Hotel Reception 於 2024年2月28日回覆
Hi Sunita, thank you for your feedback. As explained upon check-in we are on call 24/7. We could have assisted you earlier with the hot water issue. It seems that you didn't report the smell in the kitchen to our staff during your stay. Our housekeeping team would have probably been able to fix it for you.We're happy to know that you enjoyed the rest of your stay!

10/10 有夠讚

Paul

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Tiki Hotel Reception 於 2024年2月28日回覆
Hi Paul, thank you for your great review!

10/10 有夠讚

Imran

喜歡：整潔度和住宿環境和硬體
good property with very good location
於 2024 年 2 月住了 5 晚
Tiki Hotel Reception 於 2024年2月23日回覆
Hi Imran, thank you for your excellent review!

10/10 有夠讚

Khen

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Amazing stay at Tiki, easy access to everything, restaurants, clubs, pool, also, its a good thing that its not to close that its loud. one straight way to surfers paradise main WOW!
於 2024 年 2 月住了 4 晚
Tiki Hotel Reception 於 2024年2月8日回覆
Hi Khen, thank you very much for your review! We are glad to hear that you had a wonderful stay with us!

6/10 一般般

Gemma

於 2024 年 2 月住了 1 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Gemma, thank you for leaving a review!

2/10 很糟糕

Teghan

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Very dirty apartment, the couches are so old, from the 90s and just smell musty and unwashed. Bed mattress could feel the springs. Would not return. Very outdated, and soft furnishing covers also old. Just felt dirty.
於 2024 年 2 月住了 1 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Teghan, thank you for writing a review. We will be renovating this year including new updated furniture in all apartments and new mattresses for the beds.

10/10 有夠讚

Godfrey

喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Lianny 於 2024年2月3日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

10/10 有夠讚

Babu ram

喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Lianny 於 2024年2月3日回覆
Hi, thank you for taking the time to write the review and we are happy to know you had a good stay and we look forward to having you again as our guest.

8/10 不錯哦

Shane

家庭旅遊
喜歡：整潔度
Great room, some maintenance needed: no plug for spa; spa pump way to noisy to be useable (like having a bath with a lawnmower in the bathroom; guard rail on pool slide not attached at top of slide. Otherwise awesome room and view.
於 2024 年 1 月住了 1 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Shane, thank you for leaving a review! The spa has its own built-in plug, just needs to be turned to open and close. We'll look into replacing that specific pump as it appears to be louder than the others on site. Thank you!

2/10 很糟糕

Brooke

不喜歡：整潔度、設施服務和住宿環境和硬體
My room was crawling with cockroaches. I have about 14 on video in the one evening. Found them in the bed sheets, dropping from the ceiling to the pillow. Never felt more disgusted in my Life and I’ve travelled the world, I got zero sleep. It’s a clear issue and many reviews of it. Was offered to stay in another room but I had no interest in staying at this hotel. Friends also found roaches in their rooms. I was given a refund. Bed only has a sheet and the blankets were dirty and had old food smooshed in it. Bath/shower would not recommend for oldies. Hotel smells stale. Needs a serious update and shut down to deal with the infestation, fly spray will not cut it!
於 2024 年 1 月住了 6 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Brooke, we're sorry to hear that you encountered issues during your stay. We have since changed both our pest control company and the frequency of treatments, after the two extreme weather events this summer saw a couple of pest invasions occur.

8/10 不錯哦

Adam

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The building is showing it’s age and hasn’t been renovated for a long time, but for the price we found it clean, and in a great location and generally really good for what you pay in the Gold Coast cbd
於 2024 年 1 月住了 2 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Adam, thank you for leaving a review. We're glad you enjoyed your stay.

4/10 不太好

Abdulkarim

親子旅遊
不喜歡：設施服務和住宿環境和硬體
The carpet very dirty
於 2024 年 1 月住了 5 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Abdulkarim, thank you for leaving a review. We're sorry you encountered an issue during your stay - as mentioned at check-in, please let us know immediately if you have any problems as we can immediately investigate and remedy these.

8/10 不錯哦

Cheryle

於 2024 年 1 月住了 7 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Cheryle, thank you for leaving a review!

8/10 不錯哦

sandra，Ferntree gully

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Sandra, thank you for leaving a review!

8/10 不錯哦

Asmaa

於 2024 年 1 月住了 4 晚
Lianny 於 2024年2月3日回覆
Hi, thank you for taking the time to write the review. We are happy to know you had a great stay at the hotel and we look forward to hosting you again in the near future.

2/10 很糟糕

Rose

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Only giving it 1 star because 0 stars isn't an option. If you're into being exposed to public health hazards from black mould; horrendous, rude customer service (including being many hundreds of dollars out of pocket having to leave and find alternative accommodation due to mould); being promised a bed (and washing machine) in the photos at the time of booking and then discovering there's not actually a bed (or washing machine) in the room; broken, dirty, used crockery and cutlery, bad smells and broken fixtures, this place is for you
於 2024 年 1 月住了 5 晚
Tiki Hotel 於 2024年2月5日回覆
Hi Rose, as previously discussed with you, there were no issues noticed by our cleaners or yourself at the time of check-in. Due to the high humidity following the two extreme weather events on 25/12 and 1/1, this particular apartment did develop an issue which was professionally treated on the same day you raised the issue with us, after your early departure. We are confused by your comment about there not being a bed in the apartment, as the Queen bedroom is difficult to miss. Washing machines and Dryers are available in the two x 24-hour shared laundry rooms, as advertised.

6/10 一般般

Sunny

家庭旅遊
喜歡：整潔度
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月12日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again.

6/10 一般般

Nathan

喜歡：整潔度
The property was clean and spacious enough for our needs also in a good location but it needs a fair bit of updating, noisy from the road
於 2024 年 1 月住了 1 晚
Lianny 於 2024年1月12日回覆
Hi, thank you for taking the time to write the review and your feedback. We are sorry you had to hear the noise from the road but it is out of our control.

6/10 一般般

Sharan

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月12日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again soon.

6/10 一般般

Nicci

喜歡：整潔度
不喜歡：住宿環境和硬體
Property is run down staff not friendy pool closes at 7 pm
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月7日回覆
Hi, thank you for taking the time to write the review. We are sorry you had to be a guest to a non friendly staff, could you please tell me what happened? We are following the guidelines from the government and the owner to close the pool at 7pm.

10/10 有夠讚

Megan

於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月7日回覆
Hi Megan, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

4/10 不太好

Mohammad

不喜歡：整潔度和住宿環境和硬體
Leaking windows, tv not working, old, run down property.
於 2023 年 12 月住了 8 晚
Lianny 於 2024年1月7日回覆
Hi, thank you for giving us feedback, did any of the staff repair the windows while it was raining and repair the tv for you during your stay? We are sorry you had to encounter to those issues during your stay at the hotel.

8/10 不錯哦

Meng Guac

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Close to public transport, dinning, grocery and beach. Good location.
於 2023 年 12 月住了 4 晚
Lianny 於 2023年12月29日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

8/10 不錯哦

Robert

親子旅遊
喜歡：整潔度
Close to Surfers Paradise Centre & beach, nice pool, nice river view, secure parking, good aircon, 2 TVs
於 2023 年 12 月住了 1 晚
Lianny 於 2023年12月29日回覆
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.