格倫高地出租度假屋

「There was a lady at the front desk who was quite unfriendly, she gave us one room that was already occupied, and she didn't even apologize when we went downstairs to find her a another room, which gave me a very bad impression of this hotel.」

「Loved the pool but not enough chairs to lay out during the day. More set up to party at night. Should be changed out. Food was great but room services had no salt or pepper for the eggs... rooms were spacious, clean & very comfortable. Loved the decor. 3 mile radius free transport needs some work, our driver did not know how to read a GPS. We gave directions. He was extremely nice. All together loved it and will be back. Would give it 4.5 」

「喜欢地理位置，观看烟花安排的很好，指示明显，安全。不喜欢的是卫生太差，房间和楼道的走廊卫生都很差。我住了两晚，外面离电梯口走廊的垃圾就没清理过，很明显。房间里一个房间有瓶装水，一个房间没水，洗浴用品一个房间全是护发素，没洗发水没身体润肤露，没浴室地垫，地上还有前房客留下的垃圾没清理干净，也许新年期间，清洁工较忙。前台一男士接待员服务不好，2019年12月30日办理入住的2250，2251房间，我入住时说明要高层和尽量可以看到烟花的房间，但是他却给了我两间凹的角落的房间，窗户外的右面是一大片玻璃墙。我下去找他调换房间，我说尽量两间一起，但只给了我一间2566房间给我父母，另一间依然凹的角落房间，没变，我两天都要上下层跑来跑去照顾父母。自助停车也没帮我办理好，他告诉我办理在2250卡上，家人取车用不了房卡，被收费$9。估计以后不会再入住了。」

「卫生很好，房间很整洁，位置也还算不错。价格合理。」

「Loved it! Smells amazing. Great service. Friendly staff. 」

「My family and I spend 2 nights on suites same price BUT very different in everything...one was on 9 floor and the other 3 floor, both in corners so means bigger suites i guess...oh well in 3 floor, the housekeeper fixed beds, trash out, took the dirty towels but did not leave us clean, no hand soap or body lotion, the shower curtain ripped, in here I make responsable to the supervisors. People on front desk not really friendly as being first contact with customers. People on breakfast was REALLY...

「飯店設施老舊，但房間內部居住品質舒適衛生」

「This is a very nice place, upscale, and very good service 」

「It was a nice stay, I just didn’t really care for the back door type entrance.」

「On Katy Trail and simple walk to American Airline Center」

「 The couch in our unit for broken, it was almost impossible to get up after you sat down. Very difficult to determine the easiest and most convenient door to use. The unit was extremely clean and well stocked. We would definitely use this location again. 」

「Me gusta mucho esta propiedad, me volveré a quedar ahí!」

「Great location. Hard to communicate with them. 」

「This was in a great location and the manager was friendly (through emails and texts). He checked in with us to assure we were enjoying our stay. 」

「Great place. Great view of downtown.」

「Great area, tons of food options, room was amazing! We wish we stayed longer than one night! 」

「A different kind of place, with self check in, using a number of code numbers. It worked OK. But many of us staying there had some difficulties with the system. The room was very big and nice. In like an old warehouse with super tall ceilings very thick walls, very quiet, very convenient in the downtown. There was a strong smell of mothballs, that some of the other residents, and I wondered about. We could also hear from the local residents, some of lived there as an apartment, that they weren’t...

「There was a lady at the front desk who was quite unfriendly, she gave us one room that was already occupied, and she didn't even apologize when we went downstairs to find her a another room, which gave me a very bad impression of this hotel.」

「Darrel Lucas was very professional and made sure it was 5 star service will return just for those reasons!」

「5 stars! A wonderful stay!」