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格拉斯通港口汽車旅館的評分

3.5 out of 5
格拉斯通港口汽車旅館
16 Roseberry Street, Gladstone, QLD

評論

8.6

有夠讚

10 分，有夠讚；212 則評論中有 100 則" "
8 分，不錯哦；212 則評論中有 80 則" "
6 分，一般般；212 則評論中有 21 則" "
4 分，不太好；212 則評論中有 7 則" "
2 分，很糟糕；212 則評論中有 4 則" "

8.8/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Eileen

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Neat, tidy clean family room. Manager was friendly. It just suited our family nicely. Beds were comfortable. Will be staying here again when overnighting in Gladstone again.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rebecca

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Stephen

不喜歡：整潔度、員工素質和住宿環境和硬體
The lady working at reception was rude and disrespectful after booking online arrived to pick up the key and told we don't hire rooms to locals with me being from Tannum sands, leaving me stressed, disrespected and fuming forced find another hotel at 8pm.
於 2024 年 2 月住了 1 晚
Carol (Manager) 於 2024年2月5日回覆
Stephen,I was not rude to you at all. But the locals always seem to come here to party and ruin my rooms and the credit card will just about always be declined which makes it out of my pocket. So they can go home to a clean house. It costs me more money to let locals stay than it is worth.

4/10 不太好

DONNA

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room was uncomfortably hot. The bathroom was well presented.
於 2023 年 12 月住了 1 晚
Carol (Manager) 於 2024年1月30日回覆
Donna, I am sure if you would have turned the BRAND NEW AIRCON on your room would have been great.

10/10 有夠讚

Stephanie

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was everything we needed
於 2023 年 12 月住了 1 晚
Carol (Manager) 於 2023年12月13日回覆
Stephanie,Thank You for taking the time to review our Motel. Glad you enjoyed your stay hope to see you again soon.

8/10 不錯哦

Susan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lots of amenities provided such as a 2 ring cooker
於 2023 年 10 月住了 1 晚
Carol (Manager) 於 2023年10月24日回覆
Thank You Susan for taking the time to review our Motel. If was a pleasure to have your smiley face here with us.

10/10 有夠讚

Leigh

於 2023 年 10 月住了 1 晚
Carol (Manager) 於 2023年11月9日回覆
Thank You Leigh for taking the time to review our Motel. Glad you enjoyed your stay. Hope to see you next time.

10/10 有夠讚

Darren

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great stay and I would do it again here. Our family had a great time
於 2023 年 9 月住了 1 晚
Carol (Manager) 於 2023年10月3日回覆
Thanks Darren it was great having you and your family here. Hope to see you again. Thank you for taking the time to review our Motel

10/10 有夠讚

Palmina

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent comfortable room. Really liked the bathroom facilities.
於 2023 年 7 月住了 3 晚
Carol (Manager) 於 2023年7月11日回覆
Thank You Palmina for taking the time to review our Motel.It was a pleasure to have you and your Family stay with us. Hope to see you again.

8/10 不錯哦

Jenni

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good value and in a convenient location.
於 2023 年 6 月住了 2 晚
Carol (Manager) 於 2023年7月1日回覆
Thanks JenniGlad you enjoyed your stay. Hope to see you again.

8/10 不錯哦

Liz

於 2023 年 6 月住了 7 晚
Carol (Manager) 於 2023年7月21日回覆
Thank You Liz for taking the time to review our Motel

8/10 不錯哦

Diane

喜歡：整潔度和員工素質
於 2023 年 5 月住了 1 晚
Carol (Manager) 於 2023年5月28日回覆
Thank you for your review glad you enjoyed your stay.

8/10 不錯哦

Suzanne

情侶出遊
喜歡：整潔度和員工素質
Clean and tidy, self contained. Our room was pet friendly which was great. Good location within waking distance to cafes etc. the property could use some TLC but it was fine for a weekend.
於 2023 年 4 月住了 2 晚
Carol (Manager) 於 2023年5月8日回覆
Thank you Suzanne for taking the time to review our motel. Glad you enjoyed your stay, hope to see you again.

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exactly what I needed for work at the right price!
於 2023 年 3 月住了 4 晚
Carol (Manager) 於 2023年4月1日回覆
Thank you James,Glad you enjoyed your stay

8/10 不錯哦

Sani

喜歡：整潔度、員工素質和住宿環境和硬體
Reception staff really friendly
於 2023 年 3 月住了 3 晚
Carol (Manager) 於 2023年3月27日回覆
Thank you Sani

10/10 有夠讚

Christine

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice and clean. Staff friendly. Great location
於 2023 年 1 月住了 1 晚
Carol (Manager) 於 2023年3月4日回覆
Thank You Christine for taking the time to review out Motel. Hope to see you again.

10/10 有夠讚

Roslyn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet property
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Marianne

於 2022 年 12 月住了 1 晚

8/10 不錯哦

Angela

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was affordable for a short getaway clean & tidy. Would have been good to have cutlery and crockery available considering there was a microwave & toaster but nothing to eat with or on.
於 2022 年 11 月住了 4 晚
Carol (Manager) 於 2022年12月6日回覆
Hi Angela,Thank you for your review, yes, we take pride in our cleanliness as for the crockery if you would have asked i would have gladly given you some. You cannot leave to much in the rooms as it goes a walkabout. Hope to see you again.

2/10 很糟糕

Jean-Claude

情侶出遊
不喜歡：整潔度和住宿環境和硬體
This very small room had now window. It was not safe to let the door open for fresh air during the night. The furniture was old. I know that the price was cheap.
於 2022 年 10 月住了 1 晚
Carol (Manager) 於 2022年10月26日回覆
Jean -Claude The room is safe I told you when you arrived that it was a very small room. But that was the room you wanted (price I am sure). Next time book a deluxe room as some people want everything for nothing.Carol (manager)

8/10 不錯哦

Colin

情侶出遊
喜歡：員工素質和設施服務
Good location.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a great Motel - very comfy beds, luxurious towels, lovely Managers! We just wish we could’ve stayed longer but we’ll back. Thanks for making us feel so welcome and comfortable.
於 2022 年 9 月住了 1 晚
Carol (Manager) 於 2022年9月25日回覆
Hi Michael,Thank you for your review and glad you enjoyed your stay as much as we enjoyed having you. See you again next time.

8/10 不錯哦

Marcus

於 2022 年 9 月住了 1 晚
Carol (Manager) 於 2022年9月12日回覆
Thank you for taking the time to review our Motel.Hope to see you again

8/10 不錯哦

Raymond

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean place
於 2022 年 7 月住了 1 晚
Carol (Manager) 於 2022年7月17日回覆
Thanks Raymond for taking the time to review our motel. Glad you enjoyed your stay.

2/10 很糟糕

Anton

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 7 月住了 4 晚

8/10 不錯哦

Phil

於 2022 年 7 月住了 1 晚

2/10 很糟糕

Samantha

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was awful! We paid for 2 adults and 1 child in the booking! The pic had a queen bed and a single. Once there, there was only 1 bed, the lady was really cranky and charged me extra for my son? There was no where to sleep the 3rd person. Was really disappointed. As it was for a sport carnival there was no other accommodation and we had to stay. I would not recommend! Wotif needs to advertise what we are booking. I didn't expect 5 stars but I did expect a bed for all of us.
於 2022 年 7 月住了 1 晚
Carol (Manager) 於 2022年7月14日回覆
If people would call and book they would not have this Problem. The room that was booked was for 2 people only and the price was also for 2 people. I was not cranky with you at all and you agreed to pay for the third person. So please in future call then you will know what you have booked and what is available.

8/10 不錯哦

Sharr

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location, friendly managers and a comfortable nights rest.
於 2022 年 6 月住了 1 晚
Carol (Manager) 於 2022年6月27日回覆
Hi Sharr, Thank you for your review it was a pleasure having you. Glad you slept well. Hope to see you again soon.

8/10 不錯哦

Kelly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check-in friendly staff and nice clean room. Parkings a bit tight tho
於 2022 年 6 月住了 1 晚
Carol (Manager) 於 2022年6月23日回覆
Hi Kelly, Thank you for your review yes parking can be a bit tight if we are busy. Glad you enjoyed your stay otherwise.

6/10 一般般

Deborah

喜歡：整潔度、員工素質和設施服務
Nice & clean but very basic. Air-conditioner in the wall the so noisy, I had to turn it off. Toilet cistern was so old, the plastic was very brittle & I thought I was going to break it with every flush. Ok for an overnight stay if travelling through Gladstone.
於 2022 年 6 月住了 1 晚
Carol (Manager) 於 2022年6月12日回覆
Hi Deborah Thank you for your review . That room is getting a new aircon put in we have it here just didn't get the time to put it in yet. Hope to see you again.

10/10 有夠讚

Gordon

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent motel.
於 2022 年 4 月住了 1 晚

4/10 不太好

Charlie

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：客房舒適度
於 2022 年 4 月住了 1 晚

6/10 一般般

Andrew

情侶出遊, 寵物同遊
Doggy stayed with us but always feel the pet rooms are second rate. It was dated and needed painting. There was water damage to walls. No fly wire door so couldn’t allow air to circulate. Fan in bedroom only worked on higher speeds.
於 2022 年 4 月住了 1 晚
Carol (Manager) 於 2022年4月23日回覆
As you could tell we were painting the outside and for the fly screen door well not all pet owners are responsible and the catrs and dogs tore the screen so that is why it was removed.

8/10 不錯哦

Rosalind

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 1 晚

8/10 不錯哦

Geoff

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I needed room to park my trailered boat for this stay and there was plenty here. Handy external power to charge boat batteries also.
於 2021 年 9 月住了 3 晚
Carol (Manager) 於 2021年9月12日回覆
Glad you enjoyed your stay Geoff. Hope you caught lots of fish. Hope to see you next time

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和設施服務
Lumpy/dipped tarmac in the carpark that I tripped over and fell down with minor scrapes. General facilities good, plenty of cooking equipment - hot plates, good-size fridge, plates and cutlery. Too much light in the room at night, even with the heavy blockout curtains it still came in underneath, and through the bathroom window. Handy to walk to the central town area.
於 2021 年 7 月住了 2 晚
Carol (Manager) 於 2021年8月4日回覆
Thank you for your review glad you enjoyed your stay. Yes should have closed the bathroom door it helps keep the light out coming in from bathroom window and the carpark yes there is a lumpy piece on the tarmac sorry you tripped on it but you do have to watch where you are walking not looking behind you up at the building. We have tried many times to have it fixed but it keeps coming back.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Onsite manager was friendly and helpful. Great value for the money.
於 2021 年 7 月住了 2 晚
Carol (Manager) 於 2021年7月26日回覆
Thank you for your review glad you enjoyed your stay and hope to see you again.

6/10 一般般

真實旅客

不喜歡：設施服務和住宿環境和硬體
Central location and cheap room BUT Smoking allowed on common access walkway “balcony” directly outside rooms. Smoke permeates into rooms even with door closed. Noisy communal glass recycling wheelie bin placed directly outside room. Most room access via stairs only due to hilly site.
於 2021 年 7 月住了 1 晚
Carol (Manager) 於 2021年7月22日回覆
hi Cameron Sorry you were unhappy. Yes smoking is allowed on balcony only and better that we recycle than not and yes there is stairs. Next time try our deluxe room.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Clean, comfortable beds and close to the town centre.
於 2021 年 6 月住了 1 晚
Carol (Manager) 於 2021年6月27日回覆
Thank you for taking the time to review our motel and hope to see you again soon.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked the location, and the tariff. Personal great and helpful. We would consider staying next time in Gladstone.
於 2021 年 6 月住了 1 晚
Carol (Manager) 於 2021年6月20日回覆
Thank you for your review glad you enjoyed your stay.

10/10 有夠讚

Laura

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Will come back
Made it really easy for a very late check in as we had to drive 1456kms that day so arrived well after office hours. Room was very well priced and had everything needed. Easy to find the room and parking while tight was adequate.
於 2021 年 6 月住了 1 晚
Carol (Manager) 於 2021年6月17日回覆
Hi Laura Thank you for your review we take pride in our mnotel and try to make the guests feel at home. Hope to see you again.

8/10 不錯哦

真實旅客

於 2021 年 5 月住了 1 晚
Carol 於 2021年6月13日回覆
thank you for your review

8/10 不錯哦

Ievan

家庭旅遊
喜歡：整潔度
於 2021 年 4 月住了 1 晚
Carol (Manager) 於 2021年4月12日回覆
Thank you for you review. Hope to see you again.

8/10 不錯哦

craig

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 1 晚
Carol (Manager) 於 2021年3月16日回覆
Thank you Craig for your review. Glad you enjoyed your stay and hope to see you again soon.

6/10 一般般

真實旅客

喜歡：員工素質
Very affordable and you get what you pay for. I paid for a budget room and was ok with it, except for the dead cockroach in the middle of the kitchen floor that wasn’t removed and I wasn’t about to remove it. Other than that, it was ok, I might stay again, owners were nice.
於 2020 年 12 月住了 1 晚
Carol (Manager) 於 2021年1月8日回覆
Sorry About the dead cockroach but I guess my pesticide is working. Hard to keep the flying cockroaches out of rooms as we are in Queensland.Hope to see you again.

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
Its was exactly what I was wanting. Clean, comfortable, with helpful staff.
於 2021 年 1 月住了 1 晚
Carol (Manager) 於 2021年1月4日回覆
Thank you for your review glad you enjoyed your stay and hope to see you again.

10/10 有夠讚

Conan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect for our needs. Close to centre and the East Shores precinct. Comfortable and clean for a stop mid journey.
於 2020 年 12 月住了 1 晚
Carol (Manager) 於 2020年12月28日回覆
Thank you Conan for your review. Glad you enjoyed your stay and hope to see you again. Carol (Manager)

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stopover in the way home. Room was clean and modern.
於 2020 年 10 月住了 1 晚
Carol (Manager) 於 2020年10月10日回覆
Thank you Jennifer for your review. Hope to see you again.

10/10 有夠讚

真實旅客

於 2020 年 8 月住了 3 晚
Carol (Manager) 於 2020年8月23日回覆
Thank you for taking the time to review our motel.

4/10 不太好

Scott，Gold Coast

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Rude staff!!! They asked for a credit card and after I said I only have a debit card they didn’t want to honour my booking I nearly walked out! Will not return
於 2020 年 8 月住了 1 晚
Carol 於 2020年8月9日回覆
Hi Scott Yes we like to have a credit card on file for damages or drinks and chocolates out of fridge. I was not rude at all but you also complained that room was small and outdated, but yet you said you had stayed in that room before. Some people are never happy or just having a bad day. Thank you for staying at Harbour Lodge Motel.