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Victoria Inn

2.0 star property
George Town's urban energy awaits with practical perks like luggage storage and concierge services that make exploring the vibrant Malaysian city hassle-free

Choose dates to view prices

Victoria Inn, in Downtown George Town's heart, is near Swettenham Pier Cruise Terminal and KOMTAR. Travelers enjoy practical conveniences like dry cleaning, an on-site restaurant, and free WiFi to stay connected throughout their stay.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Queen

Standard Queen | Soundproofing, free WiFi, bed sheets

Standard Queen

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Soundproofing, free WiFi, bed sheets

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Soundproofing, free WiFi, bed sheets

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Soundproofing, free WiFi, bed sheets

Deluxe Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Soundproofing, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Standard Queen Room

Soundproofing, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Family Suite

Soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 3

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

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About the neighborhood

Map
278 Victoria Street, Georgetown, George Town, Penang, 10030

What's nearby

  • Raja Tun Uda Ferry Terminal - 2 min walk - 0.2 km
  • Pinang Peranakan Mansion - 3 min walk - 0.3 km
  • Padang Kota Lama - 9 min walk - 0.8 km
  • Swettenham Pier Cruise Terminal - 9 min walk - 0.8 km
  • Penang City Hall - 10 min walk - 0.9 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Astaka Jetty - ‬1 min walk
  • ‪Azeem Cafe - ‬1 min walk
  • ‪Boston - ‬1 min walk
  • ‪Fuku Eatery & Dessert - ‬3 min walk
  • ‪1.618 Roastery - ‬2 min walk

About this property

Victoria Inn

Hostel near KOMTAR
Victoria Inn provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, smoke-free premises, and a vending machine
  • An elevator, concierge services, and free newspapers
Room features
All guestrooms at Victoria Inn feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers
  • Daily housekeeping and phones

Similar properties

Interior
Attic Hotel
  • Parking available
Attic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [280 Lebuh Victoria, George Town, Pulau Pinang, 10300, Malaysia]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Victoria Inn Penang
Victoria Penang
Victoria Inn George Town
Victoria Inn Hostel
Victoria Inn George Town
Victoria Inn Hostel/Backpacker accommodation
Victoria Inn Hostel/Backpacker accommodation George Town

Frequently asked questions

Is Victoria Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Victoria Inn doesn't offer parking.

What time is check-in at Victoria Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Victoria Inn?

Check-out is at noon.

Where is Victoria Inn located?

Located in Downtown George Town, this hostel is within 1 mi (2 km) of Raja Tun Uda Ferry Terminal and KOMTAR. Armenian Street and Pinang Peranakan Mansion are also within 10 minutes.

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Reviews

Victoria Inn Reviews

6.8

6.8

Cleanliness

6.2

Location

6.2

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 17 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

Reviews

8/10 Good

Somjate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very near Jetty. Clean rooms.
Stayed 1 night in Apr 2023

8/10 Good

Gregor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good stay in Penang

Well located hotel with nice room in central Penang. Clean and peaceful to sleep. Some issues at checkin (AC control and taxes payment), but sorted out quickly. Overall a solid place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

An-Ting

Liked: Property conditions & facilities

Hotel WiFi failed all the time

Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
Stayed 2 nights in Feb 2020

2/10 Terrible

waiying

Disliked: Staff & service, property conditions & facilities, room comfort

Bad customer service in penang

The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner. After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us. We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Fine

The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
Stayed 1 night in Jun 2019

10/10 Excellent

Chin, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Stayed 3 nights in Nov 2018

10/10 Excellent

Jules

Liked: Staff & service, property conditions & facilities
The staff were very helpful and pleasant. A good location close to the bus and ferry terminal and near all the attractions and Little India. Again fantastic staff. 👍😃
Stayed 3 nights in Oct 2018

8/10 Good

john, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
Stayed 12 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
優點:交通方便, 行不到十分鐘, 便是巴士總站 和渡輪碼頭, 還有附近便是境點和夜市. 決點:到逹後 check in , 接待處的男職員找不到我們的訂房紀錄, 幸好找了很久後才找到, 另我們虛驚一場,到我們 check out 時, 要我們交出白色收據才可取回按金, 但是我們没有什麼收據, 最後, 酒店職員找到那收據, 原來是 check in 時那男職員没有交給我們, 又虛驚一場.
Stayed 2 nights in Jun 2017

6/10 Okay

Donna, MY

Ok hotel

It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.

10/10 Excellent

Danial, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place and strategic.

That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.

2/10 Terrible

Nurfarrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will never stay here ever again

I will never stay at this hotel Poor service Room stink Soap dispenser empty Poor free breakfast taste and only for 1 dish per person with no topup Arrogant female chinese at receptionist

4/10 Poor

traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

GOOG location but very poor maintenance

Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.

6/10 Okay

Lee Ling

Ok to Stay

The hotel is just nice for the price and cleanliness.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
very lousy outside.. have opera cina during that time..

8/10 Good

Leong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant

pleasant

2/10 Terrible

LUN KAI

Disliked: Cleanliness, staff & service, room comfort

Worse hotel ever

I haven't checked in the hotel, when I arrived the hotel they said sorry we don't have any rooms available and they sent me to another hotel nearby called Hotel19 . The hotel 19 was worse than you imagine, they give me room in 4th floor (410) and the elevator was out of service. I have check out and till now I am waiting for my refund.

6/10 Okay

mohd zaibidi, kangar

Disliked: Staff & service, property conditions & facilities

just ok

Just OK need to improved on facility ie need to have iron at room.

8/10 Good

Anonymous

Liked: Room comfort

good city location

Hotel in very well located. Can not be better. 2 min. walk to Jetty bus station. All local busses start there. Every sight is within walking distance. Breakfast is eather toast, egg and beens (asians loved it) or nasi lemak (rice, boiled eg and hot sauce) which i prefered. Once they forgot to clean our room, we complained. And than they done it. Wifi is acceptable but sometimes we had problems.

6/10 Okay

Ms Liu, 香港

近碼頭，附近有大排檔很方便

酒店近壁畫非常方便，但員工工作速度很慢,其他都可接受,員工工作態度很好，如有問題都很樂意回答我們,還幫我們call taxi ,非常好

6/10 Okay

lillia, Taiwan

Disliked: Cleanliness

Location

The nearest hotel to ferry. But not so clean, it not worthy the price.

6/10 Okay

Clarence, Malaysia

Liked: Cleanliness

Nice hotel close to jetty and bus terminal.

I only stay for one night. I think the hotel quite good, a lot of parking place. In addition the hotel near the jetty and bus terminal very suitable for the tourists.

4/10 Poor

JUNO, korea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

room is good, service is not so

Very comfortable bed and huge toilet and shower booth. But check in service is extremely slow, you gotta eat out something to wait check in done. Receptionist didnt say about taking a receiept, i had a trouble to get back my 50 rm deposit. After checking 2 garbage bags by my hands, still i couldnt find my receipt. I almost got crazy to being that,

6/10 Okay

Rod , Brisbane, Qld, Australia

Budget but not bad

We chose this hotel because it is close to everything in Georgetown. This was a nostalgic trip for this old R.A.A.F.-ie. Not much has changed in 50 years in this part of Penang. Walk from the ferry terminal. A block from the Weld where you will find Mamu Kopitiam - great restaurant - say Hi to Anuar - best coffee, best Nasi Lemak. Walk a couple of blocks the other way to Little India in Chulia St for Roti, or to get money changed or buy tickets to Haat Yai on a mini van. The hotel staff were pleasant and helpful. Breakfast is served downstairs and the chef remembers your preferences and starts preparing as soon as he sees you walk in. This is a budget hotel - so don't expect everything perfect. The beds were comfortable. We eventually got a great shower once the hot water was made to work.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Cheap but not nasty. Great value.

2 night stay! We stay at this hotel regularly and recommend it to friends regularly.