SO Hotel in Downtown George Town offers practical comforts like dry cleaning, laundry services, and in-room WiFi. Travelers can borrow bikes to explore or walk to nearby KOMTAR. Extended parking and helpful tour assistance consistently earn positive guest reviews.
Located in George Town, SO Hotel is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
What's nearby
KOMTAR
10 min walk - 0.9 km
Gurney Drive
3 min drive - 1.6 km
Loh guan Lye Specialist Centre
7 min walk - 0.6 km
1st Avenue Mall
14 min walk - 1.2 km
Island Hospital
14 min walk - 1.2 km
Getting around
Penang Sentral
28 min drive
Penang Intl. Airport (PEN)
16 min drive
Restaurants
Siam Road Charcoal Char Koay Teow
1 min walk
Kin Too Coffee Shop 京都
4 min walk
Anson Road (Leng Durian)
2 min walk
Unknown
2 min walk
Jin Cafe
1 min walk
About this property
SO Hotel
Hotel near KOMTAR
SO Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking and extended parking
Limo/town car service, bike rentals, and express check-out
Express check-in, multilingual staff, and free newspapers
Room features
All guestrooms at SO Hotel include comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Train station pick-up and drop-off shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free extended parking on site
Limited onsite self parking
Things to do
Bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
6 floors
Built in 2010
Reception hall
Smoking not allowed
Room amenities
Bedroom
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 35 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 50.00 per stay
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: MYR 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Property is also known as
Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town
Frequently asked questions
Is SO Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at SO Hotel?
As of 2026/3/11, prices found for a 1-night stay for 2 adults at SO Hotel on 2026/3/12 start from NT$611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at SO Hotel?
Check-in begins at 2:00 PM.
What time is check-out at SO Hotel?
Check-out is at noon.
Where is SO Hotel located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Sun Yat Sen Museum and KOMTAR. Loh guan Lye Specialist Centre and New World Park are also within 15 minutes.
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Reviews
SO Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.0
Location
9.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 75 out of 240 reviews
10 - Excellent
75
Rating 8 - Good. 126 out of 240 reviews
8 - Good
126
Rating 6 - Okay. 28 out of 240 reviews
6 - Okay
28
Rating 4 - Poor. 8 out of 240 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 240 reviews
2 - Terrible
3
Reviews
8/10 Good
Richard
2025/12/7
Liked: Cleanliness, staff & service
Staff was curious and helpful.
Richard
Stayed 7 nights in Nov 2025
6/10 Okay
Boo Seng
2025/10/2
Clean room with parking available and near eating spots
Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
Room was not small, not big, just right. I am a solo traveller, but the room is big enough for 2 people. Clean and comfortable. Blockout curtains and no noise from the street or from inside the hotel. Staff were friendly and helpful.
Free drinking water station provided so you can refill your bottle, or you can purchase bottled water from reception (as well as other drinks, snacks, travel adaptors etc.) Free iron provided in common area.
Hotel has a lift as well as stairs. Thai restaurant directly opposite Hotel. Quiet street, safe at night.
Location is handy to Georgetown. I would definitely recommend this place!
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
A cozy hotel with a good location. Right in the middle of the small city and many of the popular hot spots are within walkable distance. Mr Liou, the owner of the hotel, is very nice and he gave us a lot of information on travelling around. Made us feel like home when staying at Penang.
Staff are well trained and seem genuinely concerned that you have a pleasant stay.
Rooms are clean and reasonably spacious for the price.
A few KMs from the centre of Georgetown, but there's a mall nearby
Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia.
Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am.
I'm not bothered by this, do would stay again
A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
SO hotel staff was super friendly and helpful. Once you arrived at the lobby they greet you warmly, let you choose what kind of pillow you want; they have microfill, cotton, and pearl. Any necessity needed during your stay you may ask the front office.
Room was spacious for 3 person, however if it possible avoid the room facing the road, during sunset, the sun faced right into your room and it’s makes the room temperature get hotter even you turn on your aircon.
The location itself close by several spot of food heaven, breakfast at jalan Kuantan, famous char kway teow in jalan Siam, or maybe the food stall right in front of the hotel, even on 11pm still full of customer..
Service iin action. You can choose your own type of pillows, to give you a good niht rest! you can try out one of the 15 different shampoos available. Thanks to that, i am switching brands! Those little things make clear that the people are SO dedicated to give you a comfortable stay. And not just one employee, all of them.
Overall 4.5 / 5
Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.