Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of 2025/8/27, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on 2025/9/8 start from NT$2,200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Penang Times Square are also within 5 minutes.

Citadines Connect Georgetown Penang Reviews, Deals & Photos 2025

About the neighborhood

Located in George Town, Citadines Connect Georgetown Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Chew Thean Yang Aquarium are also worth visiting.

Visit our George Town travel guide

10/10 Excellent

Serina

2025/8/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient walking distance to restaurants and food markets and shopping mall

Stayed 4 nights in Aug 2025

10/10 Excellent

Harvinder

2025/6/11

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel with a good location.

Stayed 10 nights in May 2025

10/10 Excellent

HRH Princess

2025/7/21

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.

Stayed 4 nights in Jul 2025

8/10 Good

Vasily

2025/2/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.

Stayed 2 nights in Feb 2025

8/10 Good

James

2025/5/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.

Stayed 2 nights in May 2025

10/10 Excellent

Serina

2024/8/12

Liked: Cleanliness, room comfort, communication

very pleasant stay , will be back again

Stayed 3 nights in Aug 2024

10/10 Excellent

Chi Hwa

2025/2/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.

Stayed 4 nights in Feb 2025

8/10 Good

Christopher

2025/2/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon

Stayed 5 nights in Feb 2025

10/10 Excellent

Jia Yuan Janet

2024/11/10

Liked: Cleanliness, amenities, property conditions & facilities, communication

Decent size, clean and has nearby mall. Many food options.

Stayed 2 nights in Aug 2024

8/10 Good

RYOTA

2025/2/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..

Stayed 2 nights in Feb 2025

10/10 Excellent

Heather Joy

2024/11/14

Liked: Cleanliness, amenities, communication

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!

Stayed 11 nights in Nov 2024

6/10 Okay

Man Wai

2025/1/6

Liked: Cleanliness, communication

So far so good

Stayed 1 night in Jan 2025

10/10 Excellent

Chi Chong

2023/2/11

Liked: Cleanliness, amenities, property conditions & facilities, communication

The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!

Stayed 1 night in Feb 2023

8/10 Good

Li Choo

2023/5/18

Liked: Cleanliness, room comfort, communication

Very good stay!! will come back again!

very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!

Stayed 2 nights in May 2023

10/10 Excellent

Justin

2024/3/11

Liked: Cleanliness, room comfort, communication

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.

Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

2024/10/27

Liked: Cleanliness, room comfort, communication

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

2024/11/3

Liked: Cleanliness, room comfort, communication

Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.

Stayed 3 nights in Oct 2024

10/10 Excellent

Irene

2024/4/25

Liked: Cleanliness, amenities, property conditions & facilities, communication

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

2023/2/28

Liked: Cleanliness, room comfort, communication

Friendly and helpful staff. Good ambience

Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.

Stayed 4 nights in Feb 2023

8/10 Good

Verified traveler

2023/8/14

Liked: Cleanliness, room comfort, communication

Good value!

Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers

Stayed 4 nights in Aug 2023

8/10 Good

Shi Hua

2023/4/18

Liked: Cleanliness, amenities, property conditions & facilities, communication

Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower

Stayed 1 night in Apr 2023

6/10 Okay

Glen

2024/12/28

Disliked: Communication

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!

Stayed 4 nights in Dec 2024

6/10 Okay

Carol

2024/2/4

Liked: Cleanliness, amenities, property conditions & facilities, communication

My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep

Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

2023/12/26

Liked: Cleanliness

Good Location

I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.

Stayed 3 nights in Dec 2023

6/10 Okay

CHANGYONG

2023/8/8

Liked: Cleanliness, property conditions & facilities

The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.

Stayed 3 nights in Aug 2023

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