Genting Highlands Vacations from NT$16,065

The accomodation was really good The room we was in had an excellent view of the petrona tower

The location and communication were great. However the room was continually without water in the entire apartment for the 4 day stay. The problem was attempted to be fixed but never resolved. The last 2 days especially before a flight home there was no water to shower or wash clothes.

Where to even begin... We have stayed in Kuala lumpur many times in different apartment hotels but this was by far the worst. Firstly check in process was very poor and unprofessional, staff member basically handed us a card and took to the room and left. When we arrived at the room it was an absolute state, stank of cigarettes. Dirt everywhere, marks all over the walls, broken furniture. The toilet had a pool of water around it from a leak. We were offered a room change and all the rooms were of a similar poor standard. We took the least bad of the options. Most rooms only get given a single key to share between 4 adults. No safe, no microwave,You can get a clean once every 3 days and thats a faff to organise. The cleaning quality is subpar and done by the same staff member who did check in! No explanations or anything. The host is relatively responsive when you message but trying to get anything done is so slow. Asking for a change of towels takes hours (only happens if you ask) when towels are changed they'll replace the wrong number (took 4 towels away and gave 2) Will absolutely not be staying here again and would urge others to avoid.

Fantastic location and view! Just right next too the twin towers. High security and safety. Very good sized appartment with large kitchen, table and two bathrooms with showers! The agent was extremly helpfull and flexiable as well. You really get alot for your money! I stayed for 2 nights, but I would stay longer if I could. Highly recommended!