Thank you very much for your staying at Hotel Monte hermana Fukuoka.We would also like to say thank you for taking your valuable time to send us your sentiments.We will further endeavor to fulfill the expectations that you have had for our hotel.We are looking forward to see you again.
8/10 不錯哦
Hsinyi
2023年7月2日
Good
Hsinyi
於 2023 年 6 月住了 3 晚
Reception Nita 於 2023年7月17日回覆
Thank you very much for your staying at Hotel Monte hermana Fukuoka.We would also like to say thank you for taking your valuable time to send us your sentiments.We will further endeavor to fulfill the expectations that you have had for our hotel.We are looking forward to see you again.
Thank you very much for using to stay with us. I was so happy to hear that you enjoyed and satified with our hotel and services. We will keep our standard to make our customer satified. We look forward to welcoming you again soon.
Your Sincerly
Thank you very much for taking the time to share your experiences online. I was so glad to see your review.
We would love to see you again soon.
Yours Sincerely
Thank you for using our accommodation and breakfast. We're sorry that you were not satisfied with the hotel's reception staff service. In the future, we will provide guidance so that all staff will be able to satisfy customers.
Yours Sincerely
8/10 不錯哦
PUI YI
家庭旅遊
2020年2月12日
喜歡:員工素質和住宿環境和硬體
Family staying for six nights
The air conditioner was frequently and intermittently stopped by itself over my staying for 6 nights. Though I asked room service for setting, it didn't help. I think it is rather old for replacement soon. Others are above average.
PUI YI
於 2020 年 2 月住了 6 晚
Hotel Monte Hermana Fukuoka 於 2020年4月11日回覆
Thank you for your detailed review. We are sorry to hear that you were unhappy with Airconditoner during your stay. We take your concren very seriouly. We will brings this issue to discuss with the maintanance team to maintain a standard for a safety and conformt of our guests are our top priority.
Yours Sincerely,
8/10 不錯哦
Chaoan
家庭旅遊
2020年2月12日
喜歡:員工素質、住宿環境和硬體和客房舒適度
環境打掃不是仔細,第一天反應之後有改善,但還是有前房客的花生在地毯上。
Chaoan
於 2020 年 2 月住了 3 晚
Hotel Monte Hermana Fukuoka 於 2020年4月11日回覆
Thank you for the review.
We were sorry that our cleaning was inadequate and made you feel uncomfortable.
We take this concern seriously and improve for hotel cleanliness.