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"The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay "

"Love the location and beautiful grounds. Perfect ryokan to stay in and the food was amazing."

"Very spacious propert"

"My room AC was not working. They offered another room but it was very late and my infant was asleep along with my pregnant wife. FYI This hotel is not a real five star hotel. You will not find this luxurious. The pictures are definitely deceiving. "

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"An absolutely incredible property in Hakone. We couldn’t imagine a better experience in the area. Staff was very welcoming and inviting upon arrival, and the general ambiance in the lobby gave us a sense of relaxation immediately. Off-property Kaiseki dinner was a great experience, with amazing presentation of dishes and fantastic service. Onsen facilities were great, very clean with many amenities. Wonderful experience overall, thanks for making our first time in Hakone a memorable one!"

"Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again ."

"Great breakfast. Different options in building A and building B. Suitable for different preferences. One of the best breakfast amongst Japanese hotels 🏨 😋 "

"It was ok for the one night stay. Small room and small bed. Bathroom was very tight"