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大學廣場飯店的評分

2 out of 5
大學廣場飯店
4961 North Cedar Avenue, Fresno, CA

評論

4.8
10 分，有夠讚；1001 則評論中有 117 則" "
8 分，不錯哦；1001 則評論中有 122 則" "
6 分，一般般；1001 則評論中有 142 則" "
4 分，不太好；1001 則評論中有 205 則" "
2 分，很糟糕；1001 則評論中有 415 則" "

4.4/10

整潔度

6.2/10

員工素質

4.2/10

設施服務

4.2/10

住宿環境和硬體

4.8/10

環保程度

評論

4/10 不太好

Jianming

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
太老旧，脏
於 2024 年 5 月住了 1 晚
Minh 於 2024年5月7日回覆
Sorry, we have deluxe room for 10 more

2/10 很糟糕

Shu-Ho

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Enkai

於 2022 年 8 月住了 1 晚

2/10 很糟糕

Minjiang

於 2022 年 2 月住了 1 晚

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ty
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Sanjeev

不喜歡：整潔度和住宿環境和硬體
Room have smell
於 2024 年 5 月住了 1 晚
Minh 於 2024年5月9日回覆
Sorry. you can switch the room or pay 10 for deluxe room

2/10 很糟糕

joseph

情侶出遊, 商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
ALL BAD
於 2024 年 4 月住了 3 晚
Minh 於 2024年5月8日回覆
SorryA good deal is not the best deal for someone

10/10 有夠讚

Brycen

喜歡：員工素質
不喜歡：住宿環境和硬體
Efficient, old, not cleaned. Sheets were dirty with food or semen caked on
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Joel

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would not recommend it to anybody. Unsafe and very outdated. The room was very old and dirty. There were homeless people living in the parking lot area.
於 2024 年 5 月住了 1 晚
Minh 於 2024年5月5日回覆
Please ask Newsom why California has 180,000 homeless. City of Fresno doesn't allow hotel to fence up the property. That's why you see how much hotel loosing control and loss of income. Refund issue. You paid nothing for your booking mistake

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質和住宿環境和硬體
I love it
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Roberto

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dirty place!
於 2024 年 4 月住了 1 晚
Minh 於 2024年5月7日回覆
Sorry,A good deal is not the best deal

8/10 不錯哦

Gary

商務旅客
喜歡：員工素質
This was probably the most unusual hotel that I've ever stayed at. That doesn't mean bad, per say. I can tell that the manager and staff are all really trying. It's not in the greatest part of town but I knew that going in. It's a good place if you need somewhere to sleep and there are a lot of businesses close by. Don't count on all of the bells and whistles but I think the price reflects that fairly. It would have been nice to have a little better parking area. There was some mold in the bathroom of my room. The elevator was broken and looked to be for some time. This place seems to be struggling a little but they are making it work. The room had a fridge, microwave, coffee maker, TV with cable. They are on the right track, it just seems to be problems with tenants and possible issues with funding because I see a lot potential at this location. The manager is a very friendly and accommodating Vietnamese immigrant from after the Vietnam war. He was kind enough to tell me about his life a little and how he came to become the manager at this location. The manager personally changed my sheets when the housekeeping did not. Every time I asked them for something I was helped and they even changed my room with no problem because my first room didn't have ventilation. The staff are friendly and I can tell that they are trying to make this place work. I wish Gordon Ramsay could go in and point out ways to improve. For what I was there for, this location worked for me.
於 2024 年 4 月住了 2 晚
Minh 於 2024年5月5日回覆
Thank you for staying. New plan is to sell the hotel to an investor to build a high rise mixed use building for hotel, Marie Callenders and Black Angus. This Antique should be gone.

2/10 很糟糕

Denise C.

不喜歡：員工素質
This property needs major updating and clean up bad. I did not feel safe on a ground floor with a window being so thin and screen were all shredded and ripped up. I had my 17 year old daughter with me. The room was very dirty and the blanket had a cigarette burn hole in it. I refused to stay there and ended up staying at a different hotel.
於 2024 年 4 月住了 2 晚
Minh 於 2024年5月2日回覆
sorry for inconvenience. This is a 2 star hotel with low rate and low budget

6/10 一般般

Randall

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Older facility kept okay
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Graciela

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The entrance of the hotel lobby was dirty. The hallways inside the hotel to get to the room were filthy dirty and had a dirty smell. Inside the room there was no bed spread, the mattress looked lumpy. In the bathroom the toilet was dirty and so was the bathtub.
於 2024 年 4 月住了 1 晚
Minh 於 2024年4月29日回覆
Reservation was cancelled.Did you call expedia to get money back?

2/10 很糟糕

Desiree

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Connecting doors to neighbors 👎shady people hanging around area.
於 2024 年 4 月住了 1 晚
Minh 於 2024年4月29日回覆
Cancelled no charge.

2/10 很糟糕

Karla

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Minh Tran 於 2024年4月26日回覆
Sorry hotel doesn't meet your expectations

10/10 有夠讚

Tom

喜歡：整潔度、員工素質和住宿環境和硬體
This is a great hotel. It is an older hotel with character.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Maribel

親子旅遊
不喜歡：設施服務
The property is terrible, as soon as you enter the building smells like mouse there’s trash everywhere the elevators don’t work the pool no hot water this place shouldn’t be in service. I can’t believe Expedia has it on their list. They also change me $100 dlls deposit and I was supposed to get it back at the time of checkout but of course I didn’t stayed there I checkout with in less than 10 mins I checkin and today it’s been the second day I checkout and I haven’t got my return yet.
於 2024 年 4 月住了 2 晚
Minh Tran, GM 於 2024年4月22日回覆
we have refunded. Please call expedia for full refund. Incidental deposit was reversed at check out. Usually banking procedure takes 3-5 business days. The room hosted a long term guest for 21 days. We used bleach but not fragrance and air ventilation takes time. I put the room out of order for 2 weeks. Sorry for the inconvenience

6/10 一般般

Naohiro，Setagaya

Would be better, if breakfast was available
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Shehab

商務旅客, 團體旅遊
不喜歡：整潔度和住宿環境和硬體
Dirty and filthy
於 2024 年 4 月住了 1 晚
Minh Tran 於 2024年4月21日回覆
Thank you. Hope you find a better hotel with this price

2/10 很糟糕

Hazel，Fresno

喜歡：員工素質
不喜歡：整潔度
於 2024 年 4 月住了 1 晚
Minh Tran 於 2024年4月21日回覆
Thnak you. Hope you can find a better one at this price

6/10 一般般

Patricia

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Too many negative traffic around the area
於 2024 年 3 月住了 2 晚
Minh 於 2024年4月21日回覆
Trillions from taxpayers have been wasted to Newsom programs for worse after 12 years of working here. Hotel is not allowed to build fence around because of city codes. Bureaucracy, bribery pushed homelessness and crimes up. Sorry

10/10 有夠讚

Carmela

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a really nice hotel. I recommend it.
於 2024 年 4 月住了 1 晚
Minh 於 2024年4月21日回覆
Thanks a lot

2/10 很糟糕

Manuel，Clovis

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Lisa

喜歡：員工素質
不喜歡：整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Gurpreet

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 4 月住了 1 晚

4/10 不太好

Richard

親子旅遊
不喜歡：整潔度和員工素質
Room 1 - Elevator out, disabled member of party. So moved to Room 2 on main floor. Key didn't work, apparently due to squatters breaking in and blocking door. On to Room 3, across courtyard in rain. Floors and counters had layer of grit. Killed a dozen cockroaches before sleep. Glad it was just for 1 night!
於 2024 年 3 月住了 1 晚
Minh 於 2024年4月9日回覆
Sorry for the inconvenience, I have issued 20 discount out of 54.64 after commission to your card xxx9492

10/10 有夠讚

Marie

不喜歡：整潔度
People in reception, willig !
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Audrina

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Minh 於 2024年4月8日回覆
sorry with low rate, we don't have budget to provide services as good as higher rate hotels

10/10 有夠讚

Hazel，Fresno

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room spacious. Quiet. Outside dirty.
於 2024 年 4 月住了 1 晚

6/10 一般般

Darren，La Mirada

不喜歡：整潔度、設施服務和住宿環境和硬體
Room itself was good, though rather dark. Better lighting would be appreciated.
於 2024 年 4 月住了 1 晚

4/10 不太好

Xochilt Parangueo

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
None of the advertised amenities are available, no pool, no breakfast, no gym, rooms have foul smell even in non smoking room. Area surrounding the hotel also looks sketchy with lots of pedestrians roaming. Bathroom shower was cracked, and strained. Bathroom tiles were cracked and moldy. I chose this property because Expedia rates it a 3 star hotel, and states amenities where included. Save yourself some time, spend the extra $10 and go somewhere down the road.
於 2024 年 3 月住了 1 晚
Minh 於 2024年4月8日回覆
Sorry, Third party didn't update the pics for 20 years. We posted a rating notice of 2 star hotel at front desk and guest can check out immediately for full refund.

2/10 很糟糕

Dominique

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s absolutely disgusting and I honestly don’t know how they are even in business. It’s awful to walk into a place that smells like death of roaches and be told that it’s up to us to stay in the hotel after we have already been charged for the room plus deposit. It’s so gross and you can’t sleep on stained up bed covers or let alone the disgusting multicolored mattress your expected to sleep on. Don’t even worry about taking a shower in peace because you will have some uninvited roach guests that love to watch you shower leaving the comfort and peace of mind at the roach hotel that’s being covered by a tissue box. Hands down the most horrible stay known to man in this earth. You can’t wash off the filth without taking off the first 2 layers of skin you have on your body. SHUT THEM DOWN ASAP PLEASE
於 2024 年 3 月住了 1 晚
Minh 於 2024年4月3日回覆
I will inform Terminix regarding pest control. Deposit is to make guest responsible for the room preventing them to smoking or drug and it was returned to your card at check out. We have deluxe room on the 3rd floor for 10 more and we posted a policy that you can check out immediately if the room doesn't meet your expectations for full refund

2/10 很糟糕

Simarvir

商務旅客
不喜歡：設施服務
Doors didn’t shut properly . Had an argument with management . Rude people
於 2024 年 1 月住了 7 晚
Minh Tran, GM 於 2024年4月3日回覆
Completed 7 days stay then wanted refund. Hotel posted the policy at Front desk saying to guests that guest has the right to check out as early as 30 minutes to get full refund or check out early and get back the refund for the rest of the duration of stay.

4/10 不太好

Patricia

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Staff was nosy and questioned about who was staying no visitors etc. they said they had bad experience with other people long term stay so they treated everyone like that. Uncomfortable
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Evan

商務旅客
不喜歡：設施服務和住宿環境和硬體
It’s like if the hotel from The Shining was abandoned and set in a dystopian movie. Didn’t stay here even for a night.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Gerardo

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Delilah

於 2024 年 3 月住了 2 晚
minh 於 2024年4月8日回覆
sorry with low rate our service is not as good as higher rate hotels

4/10 不太好

Frankie

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
They played loud music all night. The refrigerator made noise all night. At 2am you could hear the people walking in and around the floor above of. They was a loud banging constantly throughout the night. Was not a good stay.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

ANGELICA，Adelanto

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super dirty, noisy, unsafe area. It had been a shooting right behind their parking lot a few days before, when we arrived they were doing an altar 😕
於 2024 年 3 月住了 1 晚
minh 於 2024年3月15日回覆
wrong guest. it's for a homeless passing away in another property parking lot more than 6 months ago. Their family used to drive luxury cars to the place from time to time

2/10 很糟糕

Mariano

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The room was dirty, and the whole hotel smells, everything is old without maintenance. The smells is really bad! I won't be staying tomorrow for sure
minh 於 2024年3月12日回覆
sorry, it's a 2 star hotel

4/10 不太好

dolma

Very noisy till late night
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Matthew

喜歡：整潔度和員工素質
Our stay was pretty good (: I'd definitely stay here again for the price !
於 2024 年 2 月住了 1 晚

6/10 一般般

Yahya

It is a good property and needs more renovation and staff to control the property for entering, smoking in the hallways and elevators.
於 2024 年 2 月住了 4 晚

2/10 很糟糕

Elisa

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nothing
於 2024 年 2 月住了 1 晚

10/10 有夠讚

O'Bryon

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Art

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel / homeless shelter is a combination of a hotel and a location where low income families live never expected that at this location I walked in and I was overwhelmed by the smell of marijuana and with people with tattoos all over their face and neck area I would not recommend this location to no one
於 2024 年 2 月住了 1 晚
Minh 於 2024年2月21日回覆
I apologizeWe have been here for 12 years and suffered a lot in the past 4 years. We decided to get out Fresno. I hope you think about socio-economic impact on the business since the worst is to come everywhere. Hope you don't save on low rate hotel

10/10 有夠讚

Ix chel

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Chasiti

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Good for the price and the location. That’s about it