4/10 Poor
Robbe
2017/1/12
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay
Stay was a total disappointment, although welcome staff was very friendly. Rooms around mine were renovated, so I had to pass through a messy and smelly stairwell. Because of the renovation in the rooms around noise was horrible (drilling, radio playing loudly, workers shouting,...) from 8h15 in the morning untill 8h30 in the evening. Heater in the room (& badroom) was hardly working & I only had a very thin blanket, so I frooze during the night. Mentioning this to the reception in the morning, they did the best they could to put the blame on me. However, briefly after, I noticed the backdoor, which was next to my room, was open all night long.
Next they forget to foresee shampoo in the shower,. Moreover shower seemed to have a leakage, so bathroom was more like a swimming pool after taking a shower. Breakfast was OK.
In conclusion this hotel probably has the potential to be worth the stay, but for me it looked like they did not spend any effort to make it comfortable for their guests.