We stayed here over the Australia Day long weekend (Saturday to Monday). While the location was convenient and the room itself was in good condition, the service and amenities were a let-down.
We were disappointed to learn at check-in that there would be no room service on Sunday. This meant no fresh towels, no bed-making and no garbage collection. We also ran out of toiletries, which was frustrating for a holiday stay.
There were also basic logistical issues with the room. Although I booked for three people and the room could fit four, all cutlery, plates and cups were provided for only two. When I asked for more, the staff seemed surprised, which did not make sense. Furthermore, despite the room having a fridge and microwave, there was no table to eat at.
Overall, while the hardware of the hotel is fine, the lack of service and attention to detail made the stay far less enjoyable than expected.