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Hotel Casona del Lago

3.5 star property

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Located close to Central Park and Flores Dock, Hotel Casona del Lago provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. The on-site restaurant, Las Ninfas, offers breakfast, lunch, dinner, and pool views. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Single Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
In-room safe
  • 237 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Twin Room

Panoramic Twin Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Twin Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
In-room safe
  • Lake view
  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Panoramic Single Room

Panoramic Single Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Single Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
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About the neighborhood

Located in Flores, Hotel Casona del Lago is near the airport and on a lake. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Las Guacamayas Biological Station. Santa Barbara Island Museum and Church of Our Lady of the Remedies are two other places to visit that come recommended. Visit our Flores travel guide
Map
Calle Litoral, Flores, Peten, 1010

What's nearby

  • Letras Campeche in Mexico.
    Maya Mall
    3 min walk - 0.3 km
  • Canoeing on beautiful Lake Peten Itza, El Remate, Petén, Guatemala
    Flores Dock
    13 min walk - 1.1 km
  • Cathedral of Flores which includes a church or cathedral
    Church of Our Lady of the Remedies
    13 min walk - 1.1 km
  • Central Park
    3 min walk - 0.3 km
  • Las Guacamayas Biological Station
    15 min walk - 1.3 km

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    8 min drive

Restaurants

  • Latte Latte
    9 min walk
  • Pollo Campero, Flores, Petén
    2 min walk
  • Hotel Casa Amelia
    14 min walk
  • El Sótano
    11 min walk
  • El Tropico bar & Grill
    11 min walk

About this property

Hotel Casona del Lago

Hotel near Flores Dock
Located close to Central Park and Church of Our Lady of the Remedies, Hotel Casona del Lago provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. The on-site restaurant, Las Ninfas, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), wedding services, and 1 meeting room
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hotel Casona del Lago offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Frequently asked questions

Does Hotel Casona del Lago have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casona del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casona del Lago?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casona del Lago?

Check-out is at noon.

Does Hotel Casona del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 50.70 per person applies.

Where is Hotel Casona del Lago located?

Situated near the airport, this hotel is within a 15-minute walk of Central Park, Flores Dock, and Las Guacamayas Biological Station. Church of Our Lady of the Remedies and Santa Barbara Island Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casona del Lago Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 310 reviews
Rating 8 - Good. 86 out of 310 reviews
Rating 6 - Okay. 20 out of 310 reviews
Rating 4 - Poor. 7 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

Reviews

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
room was very clean, 24/7 front desk, good food, nice pool, felt very safe
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Aug 2025

8/10 Good

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Byron Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great views. I would book it again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Flores

The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , quiet , delicious breakfast with a view
Stayed 1 night in Sep 2024

8/10 Good

Susan

Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend this hotel, it's very nice and clean with a beautiful pool and the lake view from most rooms and from the dining areas. Staff are friendly, the restaurant is ok, it's walkable to al lot of restaurants and shops, .
Stayed 3 nights in Mar 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Tyler

Liked: Cleanliness, property conditions & facilities
Room was clean. It needs some updating but in good condition. The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had. Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.
Stayed 1 night in Dec 2025

10/10 Excellent

HOMERO

Liked: Cleanliness, staff & service, property conditions & facilities
Service and Staff were very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heyler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our staying here. The personnel are amazing and friendly. Definitely will come back. We loved Flores! People all around are very kind ! Thank you for all! See you soon!
Stayed 2 nights in May 2025

8/10 Good

Lou Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.
Stayed 2 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good food. Bit outdated and old fashion.
Stayed 1 night in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location by the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property lake front.
Stayed 1 night in Feb 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little place

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.
Stayed 2 nights in Jun 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Especially Milton and Herbert!
Stayed 2 nights in Apr 2024

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with HOTEL LA CASONA DEL LAGO IN FLORES PETEN. THE STAFF IS VERY FRIENDLY CARING AND ATTENTIVE. VERY PROFESSIONAL STAFF I RECOMMEND IT TO FRIENDS.
Stayed 1 night in Feb 2025