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Hotel Santa Croce

2.0 star property
Tuscan-style hotel with a coffee shop and a bar

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Photo gallery for Hotel Santa Croce

Breakfast area
Family Apartment, Multiple Beds, Annex Building | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Standard Apartment, 1 Queen Bed, City View, Annex Building | Private kitchen
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 3 Ping (10 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Bidet
  • 5 Ping (17 square meters)
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Single Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 2.42 Ping (8 square meters)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Premium bedding
  • 8.46 Ping (28 square meters)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Bidet
  • 5 Ping (17 square meters)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 3 Ping (10 square meters)
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Single Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 2.25 Ping (7 square meters)
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Via Bentaccordi 3, Florence, FI, 50122

What's nearby

  • Piazza della Signoria - 2 min walk - 0.2 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Piazza del Duomo - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 7 min walk - 0.6 km

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Vivoli - ‬1 min walk
  • ‪Red Garter - House of Sizzle - ‬3 min walk
  • ‪Note di Vino - ‬1 min walk
  • ‪Osteria del Gatto e la Volpe - ‬2 min walk
  • ‪Francesco Vini - ‬1 min walk

About this property

Hotel Santa Croce

Hotel near Piazza Santa Croce
Located close to Piazza della Signoria and Uffizi Gallery, Hotel Santa Croce provides a coffee shop/cafe, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Bike rentals, concierge services, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and laundry services
  • Multilingual staff, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Santa Croce offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED light bulbs, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1600
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Property Registration Number IT048017A1LOFLX2EH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

Is Hotel Santa Croce pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Croce?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Hotel Santa Croce located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Piazza Santa Croce, Piazza della Signoria, and Arno River. Uffizi Gallery and Piazza del Duomo are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 15 minutes.

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Hotel Santa Croce Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 406 reviews
Rating 8 - Good. 147 out of 406 reviews
Rating 6 - Okay. 44 out of 406 reviews
Rating 4 - Poor. 13 out of 406 reviews
Rating 2 - Terrible. 4 out of 406 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025

10/10 Excellent

Maitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Stayed 4 nights in Jun 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
Stayed 6 nights in Jun 2025

8/10 Good

Arshak

Liked: Cleanliness, property conditions & facilities
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference.
Stayed 5 nights in May 2023

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and near for eveything.
Stayed 3 nights in Aug 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful service and convenient location

Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to all monuments and museums. Mario an Fabrizio provided a well of information on where to go and what to see.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best little hotel

Excellent small hotel right in the center of Florence. Mario and Gabriel are the best hosts you can ever imagine!! The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
Stayed 7 nights in Apr 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel was amazing, friendly, and very helpful. They had great advice about the area and things to see and do and restaurant recommendations. The room was very clean. 10/10 would recommend staying here if you’re looking for a hotel, it’s a bit off the beaten path but all the better for that.
Stayed 3 nights in Sep 2023

10/10 Excellent

jannett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in more than excellent. Wonderful place to stay the owner and his brother were so polite,helpful, kind and great service. Very welcoming I will come back to this hotel next year. Es súper céntrico todo está en distancias caminables y el hotel es un edificio histórico es el coliseo de Florencia. Me encantó !
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is built into the old walls of the remains of the Florence coliseum. It’s on a lively alleyway next to the house Michelangelo grew up in and near Santa Croce square. For history lovers and people who like to be comfortably in the thick of things, it’s an excellent place to stay.
Stayed 2 nights in Sep 2023