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Hotel Pongauerhof

4.0 star property
Urban retreat balances relaxation and adventure with spa amenities, garden grounds, and easy access to outdoor trails in the heart of the city

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Hotel Pongauerhof, in the city center, offers a perfect base for relaxation and exploration. Guests enjoy a complimentary breakfast buffet, then unwind at the spa or gardens. The terrace provides stunning views, and nearby hiking and biking trails beckon outdoor enthusiasts.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

Hotel Pongauerhof

  • Upscale hotel in the city center
  • Take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe at Hotel Pongauerhof. Adventurous travelers may like the hiking/biking at this hotel. Treat yourself to a massage at Pongauerhof´s Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self parking
    • Smoke-free premises, a front-desk safe, and a billiards/pool table
    • A banquet hall
  • Room features
  • All guestrooms at Hotel Pongauerhof boast comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Highchairs and art supplies
    • Bathrooms with tubs or showers and hair dryers
    • 79-cm flat-screen TVs with digital channels
    • Wardrobes/closets, balconies, and heating

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 82.5 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Rollaway bed fee: EUR 82.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 6:00 PM
Guests under 14 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Hotel Pongauerhof have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Hotel Pongauerhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Pongauerhof?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pongauerhof?

Check-out is at 11:00 AM.

Where is Hotel Pongauerhof located?

Located in the heart of Flachau, this spa hotel is within a 10-minute walk of Snow Space Salzburg and Star Jet 1 Ski Lift. Achter Jet Ski Lift and Space Jet 1 Ski Lift are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

10

Amenities

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle Mitarbeiter waren sehr freundlich und hilfsbereit Frühstücksbuffet war hervorragend Personal am Empfang war sehr entgegenkommend bei Stornierung einer Person. Alles in allem nur zu empfehlen
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021