標準客房, 1 張特大雙人床, 非吸煙房, 陽台 | 高級寢具、書桌、遮光布/窗簾、熨斗/熨衣板

橋屋飯店 - 貝斯特韋斯特辛尼雀精選系列的評分

3 out of 5

評論

8.8

有夠讚

10 分,有夠讚;890 則評論中有 433 則" "
8 分,不錯哦;890 則評論中有 363 則" "
6 分,一般般;890 則評論中有 66 則" "
4 分,不太好;890 則評論中有 21 則" "
2 分,很糟糕;890 則評論中有 7 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

ann

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was comfortable and staff were very helpful. Thank you.
於 2024 年 4 月住了 7 晚
Zoe 於 2024年5月14日回覆
Hello Ann, we are really happy to hear that your stay was so pleasant, and that you found our staff to be so helpful. We look forward to seeing you again soon!

10/10 有夠讚

Monica,London

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable and excellent value. All the staff were very friendly.
於 2024 年 4 月住了 1 晚
Megan 於 2024年4月28日回覆
Hello Monica, we are glad to hear that you enjoyed your stay with us and found it comfortable and staff friendly. We hope to welcome you back again soon.

10/10 有夠讚

Simon

喜歡:整潔度、員工素質和住宿環境和硬體
An excellent last minute find on a cycling trip. Comfortable, clean and great food. Thank you.
於 2024 年 4 月住了 1 晚
Zoe 於 2024年4月17日回覆
Hello Simon, we are really glad that you enjoyed your visit to us, and found our hotel to be so clean and comfortable. See you again soon!

10/10 有夠讚

Graham

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I can normally find something negative to say about a hotel but not this one. From the moment we checked in everything was great. Great location, friendly staff, room cozy and comfortable, nice size rooms. The food was excellent. We didn't book a river view room and wish we had but that was our fault. Highly recommended, we will definitely be back.
於 2024 年 4 月住了 3 晚
Zoe 於 2024年4月10日回覆
Hello Graham, we are delighted to hear that your stay with us was so enjoyable, and that you found our staff to be so welcoming, and your meals to be so excellent. We look forward to seeing you again soon!

8/10 不錯哦

Kerry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was absolutely fine nice and clean, only problem was the heating wasn’t working so it was a little chilly but I do like a hot room. So maybe fine for everyone else.
於 2024 年 2 月住了 1 晚
Zoe 於 2024年3月26日回覆
Hello Kerry, we are happy to hear that overall you enjoyed your stay, however we are very sorry that you found your room to be cold. Although we do try our best to make sure the rooms are warm for arrivals, some guests may prefer a warmer room. Extra heaters and blankets are available by request if needed. Hopefully we can look forward to welcoming you back again soon.

8/10 不錯哦

Donna

情侶出遊
Very comfortable bed and room. Staff very nice. Forgot to ask for more tea bags and milk. Could have done done with a little extra to allow up to 3 drinks each.
於 2024 年 3 月住了 1 晚
Zoe 於 2024年3月12日回覆
Hello Donna, we are really pleased that you enjoyed your stay with us so much, and found your room to be so comfortable. We look forward to welcoming you back again soon.

10/10 有夠讚

Peter

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and professionally run hotel with well equipped room and easy parking. Didn’t have breakfast as it was just a convenient overnight stay before an early morning flight. Will definitely use again.
於 2024 年 2 月住了 1 晚
Zoe 於 2024年3月12日回覆
Hello Peter, we are delighted that you had such a pleasant stay, and found our hotel to be so clean and convenient. See you again soon!

10/10 有夠讚

Perry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Zoe 於 2024年2月19日回覆
Hello Perry, we are delighted that your recent stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Kevin

於 2024 年 2 月住了 1 晚
Zoe 於 2024年2月11日回覆
Hello Kevin, we are delighted to hear that you enjoyed your stay with us so much. See you again soon!

10/10 有夠讚

RICHARD

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
Don’t be fooled by the look from the outside. The Food Staff and Rooms are excellent.
於 2024 年 1 月住了 1 晚
Zoe 於 2024年2月1日回覆
Hello Richard, we are really glad to hear that your stay with us was so enjoyable, and that you found our staff to be so welcoming. See you again soon!

10/10 有夠讚

Alex

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great stay
Amazing hotel and staff excellent value easy parking and close to all shops bars and restaurants, although the hotel restaurant is brilliant
於 2024 年 1 月住了 1 晚
Zoe 於 2024年1月23日回覆
Hello Alex, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyed our convenient location and friendly staff. See you again soon!

10/10 有夠讚

Perry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Zoe 於 2024年1月23日回覆
Hello Perry, we are delighted that you had such an enjoyable stay. See you again soon!

10/10 有夠讚

Sophie

於 2024 年 1 月住了 2 晚
Zoe 於 2024年1月23日回覆
Hello Sophie, we are delighted that you enjoyed your stay. We look forward to welcoming you back again soon!

8/10 不錯哦

Brian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff excellent, efficient and friendly. Meals excellent, well presented and filling. In process of swapping from gas central heating to electric air conditioning, substitute electric heaters worked well, if the thermal cut outs were a little noisy. Bathroom sink cracked but not leaking.
於 2024 年 1 月住了 1 晚
Zoe 於 2024年1月23日回覆
Hello Brian, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyedy your meals, and found our staff to be so friendly. See you again soon!

10/10 有夠讚

Alexander

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Zoe 於 2024年1月23日回覆
Hello Alexander, we are really pleased that you had such an enjoyable stay. See you again soon!

10/10 有夠讚

tracey

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Zoe 於 2024年1月23日回覆
Hello Tracey, we are delighted that you had such an enjoyable stay. See you again soon!

8/10 不錯哦

Carol

喜歡:整潔度、員工素質和住宿環境和硬體
We liked the location and the ample cooked breakfasts. The staff were professional, friendly and very helpful
於 2023 年 12 月住了 2 晚
Zoe 於 2023年12月22日回覆
Hello Carol, we are really happy to hear that you had such a pleasant stay, and that you particularly enjoyed our location, cooked breakfast, and friendly staff. We look forward to seeing you again soon!

10/10 有夠讚

Sallyann

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceptionally clean and welcoming hotel, comfy beds and plenty of hot water.
於 2023 年 12 月住了 1 晚
Zoe 於 2023年12月22日回覆
Hello Sallyann, we are delighted to hear that you had such an enjoyable stay, and found our hotel to be so clean and comfortable. We look forward to seeing you again soon!

10/10 有夠讚

Perry

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Zoe 於 2023年12月22日回覆
Hello Perry, we are happy to hear that you enjoyed your stay. See you again soon!

10/10 有夠讚

Derek

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service
於 2023 年 11 月住了 1 晚
Zoe 於 2023年12月22日回覆
Hello Derek, we are really happy that your stay was so enjoyable. We look forward to welcoming you back again soon!

10/10 有夠讚

Tammi

於 2023 年 9 月住了 1 晚
Zoe 於 2023年12月22日回覆
Hello Tammi, we are delighted that your stay was so exceptional. See you again soon!

10/10 有夠讚

Rod

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent accomadstion reasonable good food,nice staff
於 2023 年 11 月住了 2 晚
Zoe 於 2023年12月4日回覆
Hello Rod, we are really glad to hear that you had such a pleasant stay, and found our staff to be so welcoming. See you again soon!

8/10 不錯哦

Christopher

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location to visit our fiends in Bearwood. Lovely view of river Stour from our window. Great breakfast and friendly, helpful staff x
於 2023 年 11 月住了 1 晚
Zoe 於 2023年12月4日回覆
Hello Christopher, we are really happy to hear that you enjoyed your stay with us, particularly our riverside setting and helpful staff. We look forward to welcoming you back again soon!

10/10 有夠讚

lee

於 2023 年 11 月住了 1 晚
Zoe 於 2023年12月4日回覆
Hello Lee, we are delighted that your stay was so enjoyable. See you again soon!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel. The staff were all very friendly and accomodating, the room was decent and comfortable. The only downside to our stay was that the heating system had failed and under maintenance. We were given a tiny electric heater which did not give enough heat output. Overall it was still a great experience.
於 2023 年 11 月住了 3 晚
Zoe 於 2023年11月20日回覆
Hello, thank you for your feedback. We are really pleased to hear that you enjoyed your stay with us so much, and found our staff to be so welcoming. Currently, we are undergoing a changeover from gas to electric in our pursuit of greener energy. In September, we completed our installation of solar panels all along the rear pitched roof, and we are currently awaiting the installation of air con to utilise this electric. In the meantime, please excuse the plug-in heaters we are using to solve the issue of heating. Hopefully we can look forward to welcoming you back again soon.

10/10 有夠讚

Perry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Zoe 於 2023年11月14日回覆
Hello Perry, we are really pleased that you enjoyed your stay with us so much. See you again soon!

10/10 有夠讚

Chris

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bournemouth
An absolutely wonderful hotel with great comfortable rooms, super service and a fantastic breakfast
於 2023 年 11 月住了 1 晚
Zoe 於 2023年11月14日回覆
Hello Chris, we are really delighted to hear that your stay with us was so enjoyable, and that you particularly enjoyed your breakfast. See you again soon!

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel and location for a short break. Restaurant very accommodating with dietary issues both at breakfast and evening meal. First visited over 20 years ago and continue to use the hotel when we’re in the area.
於 2023 年 10 月住了 2 晚
Zoe 於 2023年11月3日回覆
Hello Elizabeth, we are really happy to hear that your stay with us was so enjoyable, and that our location was so convenient for you. See you again soon!

6/10 一般般

Martin

情侶出遊
喜歡:整潔度和住宿環境和硬體
It was a nice touch to have 24 hour reception coverage… reassuring should you require anything out of hours. The toilets in the public areas were Spotless, did cheat on occasion and use the Disabled Toilet situated on the Ground Floor as it seemed a Lifetime to go upstairs and along the corridor to the main toilets.
於 2023 年 10 月住了 2 晚
Zoe 於 2023年11月3日回覆
Hello Martin, we are glad to hear that you had an enjoyable stay with us. See you again soon.

10/10 有夠讚

Gary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff nothing was too much trouble great food and service will definitely return again
於 2023 年 10 月住了 2 晚
Zoe 於 2023年11月3日回覆
Hello Gary, we are delighted that your stay with us was so enjoyable, and that you found our staff to be so welcoming and helpful. See you again soon!

8/10 不錯哦

Louise

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Very disappointing ending to my stay
Would have been a very pleasant 2 night stay if it hadn’t have been for the way I was treated at breakfast on the final day. Made to feel very uncomfortable by the head chef ‘Hussain’ I believe is his name, purely because I only wanted coffee and toast, which I had been given without problem the previous morning. The way he made me feel, talked to me and then stood watching me with his arms folded means I will not be returning. Shame because as a family we have used the Bridgehouse on many occasions including hiring out the riverside room. Not in future!
於 2023 年 10 月住了 2 晚
Zoe 於 2023年11月3日回覆
Hello Louise, thank you for your feedback. We are really sorry to hear that you did not enjoy breakfast with us during your last day. We have spoken to Hocine and our other breakfast staff about your feedback; although we do apologise if his actions made you feel unwelcome, it is clear to us that he meant no harm and that his mannerisms have been misconstrued. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 有夠讚

Julie

於 2023 年 10 月住了 3 晚
Zoe 於 2023年10月27日回覆
Hello Julie, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Angela

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly...
於 2023 年 10 月住了 3 晚
Zoe 於 2023年10月27日回覆
Hello Angela, we are really glad to hear that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Perry

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Zoe 於 2023年10月27日回覆
Hello Perry, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

RICHARD

於 2023 年 10 月住了 1 晚
Zoe 於 2023年10月27日回覆
Hello Richard, we are pleased to hear that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Perry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Zoe 於 2023年10月11日回覆
Hello, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Mike

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Zoe 於 2023年10月11日回覆
Hello Mike, we are delighted that you had such an enjoyable stay. We look forward to welcoming you back again soon!

8/10 不錯哦

sally

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice
於 2023 年 9 月住了 1 晚
Zoe 於 2023年10月11日回覆
Hello Sally, we are really pleased that your stay with us was so enjoyable. See you again soon!

10/10 有夠讚

Keith

情侶出遊
喜歡:員工素質和住宿環境和硬體
Very pleasant & helpful reception,good well equipped room,excellent choices for dinner & breakfast.Very quiet situation with easy access to Poole harbour
於 2023 年 9 月住了 1 晚
Zoe 於 2023年10月11日回覆
Hello Keith, we are really pleased that you enjoyed your stay, and that you found our staff to be so welcoming. We look forward to seeing you again soon!

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Short break
Lovely stay, the staff were all welcoming and pleasant. Just one suggestion, a handle needs to be put on the wall by the bath. When you have a shower it would assist getting in and out of the bath. Other than that is was a lovely stay and food was very good.
View from veranda
Veranda
於 2023 年 9 月住了 1 晚
Zoe 於 2023年10月11日回覆
Hello Jennifer, we are delighted to hear that you enjoyed your stay with us so much, and that you found our hotel to be so welcoming. We will make sure your feedback about the grab handle is passed along to our hotel director. See you again soon!

10/10 有夠讚

Leslie

於 2023 年 9 月住了 2 晚
Zoe 於 2023年10月11日回覆
Hello Leslie, we are happy to hear that you had such a pleasant stay. We look forward to welcoming you back again soon!

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay at the Bridge House
Very enjoyable 2 night stay. Room, Breakfast and Dinner were very good. Staff very friendly and helpful.
於 2023 年 9 月住了 2 晚
Zoe 於 2023年9月16日回覆
Hello Michael, we are delighted that your stay with us was so pleasant, and that you particularly enjoyed your meals. See you again soon!

10/10 有夠讚

Sharon

喜歡:整潔度、員工素質和住宿環境和硬體
Limited array of shops
於 2023 年 9 月住了 2 晚
Zoe 於 2023年9月17日回覆
Hello Sharon, we are happy to hear that your stay with us was so enjoyable; although we do not have any shops within walking distance other than a garage and small garden centre, we do have several shopping complexes a short drive away. We look forward to welcoming you back again soon.

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 2 晚
Zoe 於 2023年9月17日回覆
Hello, we are pleased that you enjoyed your stay, and look forward to welcoming you back again soon.

8/10 不錯哦

Mr S

於 2023 年 9 月住了 1 晚
Zoe 於 2023年9月16日回覆
Hello, we are pleased to hear that your stay was so enjoyable. See you again soon!

8/10 不錯哦

Susan

喜歡:客房舒適度
不喜歡:整潔度
Not signature worthy
The restaurant and service was good. However the skirting boards in our room we're pretty dirty and had not been wiped in a while and there were cobwebs from the headboard of the bed to the wall. There were also a lot of cobwebs between the ceiling and curtain pole. The grouting around the shower was dirty and the bath chipped/marked in a couple of places. The mixer shower knob was also seized.
於 2023 年 8 月住了 2 晚
Zoe 於 2023年9月4日回覆
Hello Susan, thank you for your feedback. We are pleased that overall you enjoyed your visit to us, particularly your meals in the restaurant. We are however very sorry that the cleanliness of your room was not up to our usual high standards; whilst we do endeavour to remove all cobwebs and spiders from the rooms during cleaning, due to our proximity to the river unfortunately spiders do make their way in, which can at times lead to cobwebs in the rooms. We will make sure your feedback is passed along to our housekeeping team to ensure this is improved upon as soon as possible. Hopefully we can look forward to welcoming you back again soon.

6/10 一般般

Gail

喜歡:整潔度
於 2023 年 9 月住了 1 晚
Zoe 於 2023年9月4日回覆
Hello Gail, thank you for your feedback. We are sorry that your stay was not fully satisfactory. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 有夠讚

Debbie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really nice hotel
Lovely staff especially in the restaurant, food was excellent quality & reasonably priced, could not fault. Room comfortable & good size although traffic could be heard through the double glazing as room was at the front on the hotel. Terrace overlooking river was lovely.
於 2023 年 8 月住了 2 晚
Zoe 於 2023年9月4日回覆
Hello Debbie, we are happy to hear that your stay with us was so pleasant, and that you found our hotel to be so welcoming and comfortable. We look forward to seeing you again soon!

8/10 不錯哦

Folashade

於 2023 年 8 月住了 4 晚
Zoe 於 2023年9月4日回覆
Hello, we are delighted that your stay with us was so enjoyable. See you again soon!

8/10 不錯哦

giulio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A 5 minuti dall'aeroporto
Posizione strategica,a 5 minuti dall'aeroporto di Bournemouth e dotato di ampio parcheggio,questo bell'hotel ha camere comode ed essenziali,con ottimo letto e bagno attrezzato Dispone pure di pub ove è possibile cenare(ottimo il menù anche di pesce)e bere una buona birra.Consigliato soprattutto a chi parte presto la mattina dall'aeroporto.
於 2023 年 8 月住了 1 晚
Zoe 於 2023年9月4日回覆
Hello, we are glad to hear that you had such a pleasant stay, and that you particularly enjoyed your meals and comfortable bed. See you again soon!Ciao, siamo lieti di sapere che hai trascorso un soggiorno così piacevole e che hai particolarmente apprezzato i pasti e il letto comodo. Ci rivediamo presto!