When we arrived hotel was unable to get our reservation to complete for unknown reasons between Expedia and their system. I downloaded the Expedia app in my phone then for whatever reason it now "went through".
Bad thing we had booked double queen beds ( only thing they had left was king bed. Grandson had to sleep ion a chaise style chair in the room. All worked out.
Mark
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Takahashi
家庭旅遊
2025 年 7 月 13 日
喜歡:設施服務
The only thing is that the pool was out of service, one of our rooms was supposed to be 2 queen beds and we had to sleep on the sofa pull out because they didn’t have any available.
We still made the best of a uncomfortable situation 🙃
Takahashi
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Leslie
情侶出遊
2025 年 7 月 12 日
不喜歡:員工素質和設施服務
Unfriendly staff
Leslie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Frankie
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質和設施服務
Something that was valuable for me was the customer service. I called ahead and requested an early check-in. The lady up front had my agreement and key card prepared before my arrival. My check-in was quick and i was able to attend a scheduled event on time.
Frankie
於 2025 年 7 月住了 2 晚
4/10 不太好
HARLEY
親子旅遊
2025 年 6 月 30 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
So the front desk woman Shay was not friendly! Pool was closed and NO notification and my children want to swim so I booked a hotel with a pool. The Room was not clean there was Hair ties left out from previous guest. The fan in the bathroom was broken and made a really loud sound.
HARLEY
於 2025 年 6 月住了 1 晚
6/10 一般般
Rhonda
2025 年 6 月 28 日
喜歡:整潔度
Staff was not friendly, mainly one staff at front desk. Not very welcoming. Housekeeping n kitchen really friendly. The shower filled with water n was up to mycdú
Rhonda
於 2025 年 6 月住了 1 晚
6/10 一般般
Valerie,Walnut Grove
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度和員工素質
Booked room for Double Beds, but was given a king Bed. No regard for our inconvenience, since it was stated that the previous shift made the error of granting extended stays for the rooms double beds.
Valerie
於 2025 年 6 月住了 3 晚
6/10 一般般
Seth
親子旅遊
2025 年 6 月 17 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The room was pretty good, but how come every time I stay at Holiday Inn the pool is broken and it's not mentioned??? Like? I have a 8 year old, I book hotels based upon the fact that they have a pool! So disappointed. Won't be staying at Holiday Inn Express anymore!
Seth
於 2025 年 6 月住了 1 晚
4/10 不太好
Tetesa
情侶出遊
2025 年 6 月 14 日
Common area carpets very stained and worn out as well as in elevator. Room was clean- however ceiling in bathroom showed mold and mildew. Ac was on 50 degrees when we checked in. Had to call front desk from cell ohone(room phone did not work) it sounded like a herd of elephants above our room. Not a good fit for us.
Tetesa
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Marquelon
2025 年 6 月 14 日
Marquelon
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Kizzy
2025 年 6 月 14 日
Kizzy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Janet
2025 年 6 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, quiet, comfortable and good easy breakfast!
Janet
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Arthur
2025 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff was great
Arthur
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Troy
家庭旅遊
2025 年 6 月 2 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Great customer service
Troy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jeffrey T
2025 年 5 月 28 日
Jeffrey T
於 2025 年 5 月住了 3 晚
6/10 一般般
Amy,Bay Minette
家庭旅遊
2025 年 5 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
When we booked we selected a king size bed. When we arrived we were told due to Expedia over booking king beds we couldn’t get it because didn’t have that option available anymore. As we’re waiting to be check we in the other staff worker starts attending to a man who came walking in who said he needed a room for the night. The other associate gave him a king bed (that we were just told they were out of)
When we get to room door is so hard and jammed we could barely open the door. We get in and we want showers and I’m getting ready for shower and there’s no shower curtain. I have to stand in a towel while my husband went to get staff to put a shower curtain. Took around 20-25 minutes for that. Breakfast area is small and everything was slim when we arrived. We overheard others saying the same thing. Sounded like people above us were playing kickball on their room which kept us from sleeping in.
Amy
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Shannon
情侶出遊, 寵物同遊
2025 年 5 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
They are not pet friendly even with service animals
Shannon
於 2025 年 5 月住了 1 晚
6/10 一般般
Betty
家庭旅遊
2025 年 5 月 21 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
The room was nice and the beds comfortable but housekeeping was really really lacking
I advised the front desk but doubt anything will improve
It didn’t for us….
All they did was put clean towels on the rack
The body wash bottle was empty when we got there and empty when we left
We were left with 1/4 roll of toilet tissue for 3 people
No tissues to back it up, we went to store and bought some
Coffee pot but no coffee, cups or condiments and it wasn’t replenished either
Shower curtain rod was jacked up causing floor to get super wet
Commode seat broke on 1 side so you wobbled while you sat
And the elevator was past due on date for inspection
I will never stay in holiday inn express again and want everyone I know to be aware
Betty
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Robyn
2025 年 5 月 19 日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
Front staff awful
Robyn
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Adam
寵物同遊, 親子旅遊
2025 年 5 月 17 日
喜歡:整潔度和住宿環境和硬體
Advertised as pet friendly- it’s not! Very aggravating
Adam
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Angela
2025 年 5 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room and property was great.
Angela
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sheila
2025 年 5 月 10 日
Sheila
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Larry
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff, great room, wonderful breakfast.
Larry
於 2025 年 4 月住了 1 晚
6/10 一般般
Konesia
2025 年 4 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Konesia
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Angela
2025 年 4 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
I love staying at this property. The staff is friendly and my room is always clean. Its convenient to some of my favorites restaurants and there are some good local restaurants not far.