Outdoor pool, sun loungers

Reviews of Brisa Pacifica Hotel Encinitas

2 out of 5
Brisa Pacifica Hotel Encinitas
410 N Coast Hwy 101, Encinitas, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1001 reviews" "
Rating 8 - Good. 349 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maryann

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you click on the photos and then click on "Dining (4)", all the pictures of the dining area have now become the room we stayed in from Sat, May 18-Sun, May 19 (Room 103). According to the photos, this no-longer-existing dining area once consisted of cabinets, a generous breakfast, dining tables/chairs, and lounge chairs. Instead, the breakfast is laid out in the breezeway and consists of a pot of coffee, a choice of 3 Coffee-mate creamers, orange juice, a small selection of cookies and gas station Danishes, and some fruit. None of the dispensers are there. These 4 pictures need to be removed as they are false advertising. Also, although the room is adequate, the handheld showerhead has a handle at the top to switch between the handheld showerhead and the fixed showerhead, but the switch is too high for most to reach and too hard to turn. It's OK for what we paid ($134.10 & 13.41 for taxes and fees for 1 king bed) since it was clean and the staff was nice. I see they're hiking their price for the same room to $359 on the weekends, and it is definitely not worth that.
Stayed 1 night in May 2024
Response from Manager on 2024/5/22
Hello Maryann, We appreciate your detailed feedback regarding the room amenities and pricing. Your observations will be shared with the relevant teams for review and improvement opportunities. Thank you for recognizing the cleanliness and friendliness of our staff during your stay. Should you have any further concerns, we recommend reaching out to our management team directly for further assistance.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service
A great location for a clean well-lighted room at a terrific rate.
Stayed 1 night in May 2024
Response from Manager on 2024/5/20
Hello Steve,We're thrilled you enjoyed our convenient location and well-maintained rooms during your stay. We appreciate your feedback and hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the beach, very nice neighborhood and great customer service
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Patrick,We're thrilled to hear you found our location convenient and enjoyed the surrounding area. Our team works hard to provide excellent customer service to all our guests. Your feedback is greatly appreciated as we strive to exceed guest expectations.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The only negative is the breakfast. Adding some milk/creamer options (not just the high sugar, chemical laden items on offer) would be a start. Also no food items for anyone who needs non sugared items.
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Betty,Thank you for sharing your feedback with us. We appreciate your positive comments about our hotel. We will certainly take your suggestions into consideration regarding the breakfast options available. Guest satisfaction is important to us, and we will use your input as we strive to improve our services.

10/10 Excellent

Laine W

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean butt a little dated. Staff very friendly and helpful
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Laine W,We appreciate your feedback on our friendly staff. We continuously strive to improve our facilities and appreciate your input. Thank you for staying with us.

10/10 Excellent

Laine W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 2024/5/11
Hello Laine W,We're thrilled to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Room is clean, includes breakfast and all the amenities
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Elizabeth,We're delighted to hear you found our check-in process efficient and enjoyed our clean rooms and amenities. It's great that you were able to start your day with our breakfast offerings. Your feedback is valued, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Diana

Business traveler
Nice clean room
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Diana,Thank you for appreciating the cleanliness of our rooms! We strive to ensure all our guests have a comfortable stay. Your feedback is valued as we continue to deliver exceptional service.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello John,We're thrilled to hear you had a wonderful time at our hotel! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Moshe

Great
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Moshe,We appreciate you taking the time to share your feedback with us. Your thoughts are valuable to our ongoing efforts to improve our services. We hope to welcome you back again in the future.

8/10 Good

scott

Liked: Cleanliness, amenities, property conditions & facilities
Awarded 4 stars instead of 5 only because of renovations in progress.
Stayed 7 nights in Apr 2024
Response from Manager on 2024/4/25
Hello scott,We appreciate your feedback regarding the renovations currently taking place. Our team is constantly working to improve our facilities for future guests to enjoy even more. Your understanding during this period is valued, and we hope you will consider staying with us again to experience the enhancements firsthand.

8/10 Good

barry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is a misnomer
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello barry,We apologize if the breakfast experience did not meet your expectations. Your feedback is valuable, and we will address this concern with our team for improvement. Thank you for bringing this to our attention.

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Our room is very clean. Thank you!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Maryann,We are delighted to hear that you found our staff friendly and that your room was clean during your stay. Your positive feedback is greatly appreciated. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Good

Diana

Liked: Property conditions & facilities
Nice & quiet desk agent very welcoming
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/13
Hello Diana,Thank you for sharing your positive experience with our desk agent. Our team aims to provide a warm welcome to all our guests during their stay. If you have any more feedback or need assistance, please feel free to reach out to our management team directly.

6/10 Okay

Roy

Traveled with family
Disliked: Amenities, property conditions & facilities
The room is decent and clean. The sinks was plugging up when the water was turn on. So you had to shut the water and wait for the sink to drain. There was a dumpster/Roll off in the parking lot and junk piled up near it. This was a last minute trip; not what I was expecting but it was ok.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/10
Hello Roy, We appreciate your feedback and are pleased to hear that you found the room to be clean. Please note that we will address the sink issue and the situation with the dumpster in the parking lot with our team. Your comments help us improve our services for future guests.

10/10 Excellent

Greg

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to San Diego 2-4 times a year.My firm provides a discounted rate at a Hyatt Regency but I prefer the local vibe of Leucadia and Encinitas. This was my first time staying here but will be the only place I stay from now on. Great location, rooms, parking, and friendly staff. My go to hotel from now on.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/9
Hello Greg,We are delighted to hear that you had a wonderful experience during your stay with us at Leucadia and Encinitas. Your kind words about our location, rooms, parking, and friendly staff mean a lot to us. We look forward to welcoming you back as your go-to hotel in the area for your future visits.

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping did not clean room
Stayed 3 nights in Mar 2024
Response from Manager on 2024/4/4
Hello John, We apologize for any inconvenience this may have caused. We encourage guests to promptly report any concerns to our front desk for immediate assistance with housekeeping services. We appreciate your feedback and will address this with our team to ensure a better experience for all guests in the future.

8/10 Good

Kathya

Traveled with family
Liked: Cleanliness, staff & service
Great location. Good price.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/5
Hello Kathya,We are pleased to hear that you found our location convenient and our prices reasonable. Should you choose to stay with us again in the future, we hope to provide an even better experience for you. Safe travels!

6/10 Okay

Raymond

Traveled with partner
Liked: Cleanliness, staff & service
There is no elevator to the second floor. It was cumbersome for me to take all the luggage’s to the second floor. In addition, the breakfast only consisted of coffee, orange juice, mini muffins, pastries, cookies and apples. As I am diabetic I was not able to partake any of the food items.
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/2
Hello Raymond, We regret any inconvenience you experienced during your stay and appreciate your feedback. Our property's design reflects a commitment to preserving the unique character of the hotel. We apologize if our breakfast offerings did not meet your dietary needs. Your comments will be shared with our team for further review and improvement.

6/10 Okay

john and jeri

Disliked: Amenities, property conditions & facilities
For the price it was ok
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/27
Hello john and jeri, We appreciate your feedback and are glad to hear you found value in your stay. Our team is always looking for ways to improve our guests' experience. Please feel free to reach out to management directly with any further comments or concerns.

8/10 Good

Brad

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/15
Hello Brad, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Moshe

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/14
Hello Moshe,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Moshe,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facility is a little dated….but is clean and the service from the staff is 5 Star. Excellent AM Coffee!
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/22
Hello Frank,We appreciate your feedback on our clean rooms and 5-star service. We are delighted to hear you enjoyed our excellent morning coffee! Should you have any future concerns, please feel free to reach out to our management team for further assistance.

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/22
Hello Moshe,We are thrilled to hear that you had a pleasant stay with us! Your positive feedback is truly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back soon!

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean, convinient and in a great location!
Stayed 1 night in Feb 2024
Response from Manager on 2024/3/15
Hello Moshe,We are delighted to hear that you found our hotel clean, convenient, and in a great location! Your positive feedback is greatly appreciated. We strive to provide an excellent experience for all our guests. Thank you for choosing to stay with us.

2/10 Terrible

bibi

Traveled with family
Room was filthy and not cleaned upon our arrival. We arrived late and tired and had to wait after 10pm before entering our room. This is a disgrace.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/9
Hello bibi,We apologize for the inconvenience you experienced upon arrival at our hotel. We appreciate your feedback and will address this issue with our housekeeping team. Your comfort is important to us, and we will strive to ensure a smooth check-in process for all guests in the future.

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and dog friendly
Stayed 4 nights in Mar 2024
Response from Manager on 2024/3/9
Hello Richard,We are delighted to hear that you had a positive experience with our staff and enjoyed our pet-friendly policy. Your feedback is truly appreciated as we strive to create a welcoming environment for all guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Excellent

Donal R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was within several eateries and beach views.
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/7
Hello Donal R,We're delighted to hear you enjoyed our convenient location near restaurants and with beach views. Thank you for sharing your positive feedback! Your satisfaction is important to us.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good value.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/6
Hello Greg,We are delighted to hear that you found our staff accommodating and enjoyed the value provided during your stay. Should you have any further feedback or require assistance, please reach out to our management team directly. Thank you for choosing our hotel for your recent visit.

2/10 Terrible

Mary Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a HORRIBLE FOUL SMELL in the bathroom that went into the room. When we arrived at the room, the windows were wide open. Maybe they were trying to air out the smell? I went to the front desk and explained. She came back to the room with me to see for herself. Then she told me to wait while she checks on a solution. They did not have any room to switch us to. That would have solved things! This situation was not our fault. They said they could send a technician in the morning??? That would be too late. Because it smelled so foul and they couldn't solve the issue, we couldn't sleep in that room. The room was not in proper condition for guests! We ended up booking at another hotel, we had the inconvenience of moving to another place and paying for it because of the condition of the room we were given. This is solely the responsibility of the hotel! They REFUSED to issue a refund. They kept our money without providing a proper room! I called 4 times about this to talk to them. At first they seemed to understand and led me to believe they would issue the refund. We were only briefly in the room, trying to see if it would air out and then waiting for the hotel to respond to our situation. I don't understand this kind of behavior! I find it very upsetting that they are keeping the money and not treating their guests better. They could have apologized for the situation. No, they did not. They could have refunded our money when we left. No they did not!
Stayed 1 night in Feb 2024
Response from Manager on 2024/3/5
Hello Mary Ann, We are sorry to hear about your experience at our hotel. We appreciate your feedback and take guest concerns seriously. Please contact our management team directly to address this matter further. Thank you for bringing this to our attention.

6/10 Okay

Aileen

Traveled with family
Liked: Cleanliness
It’s in a great area, but personally I think it’s overpriced for a 2 ⭐️ hotel. It’s very clean. However, there is chipped paint here and there and scrapes on the very utilitarian furniture. The breakfast barely qualifies asa Continental breakfast with mass produced mini muffins, mini danishes, and cookies. Did appreciate the real orange juice.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/5
Hello Aileen, We appreciate your feedback on our hotel's cleanliness and location. We will address the minor maintenance issues mentioned to uphold our standards. Our breakfast options aim to cater to various preferences, and we are pleased to hear you enjoyed the orange juice. Thank you for staying with us and sharing your thoughts.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute little property. The rooms were extremely clean including the floors which is a huge plus after staying in nasty Motel 6 hotels that never clean their floors. Location was great for the beach vive. Train running by across the street several times was a little noisy but actually didn't wake me at night while sleeping. The bedding and beds were very comfortable. Nice having microwave a little refrigerator in the room. Great size tv. Internet was fine. Nice large windows that open if you like during the day. Black out shades were very nicely made and installed. Rooms opened up inside hallways which was fine but sometimes I prefer to have the door on outside so I can walk right in with my stuff from my car. The property could use a bit of a power wash on the building and parking lot; but so do most of the budget hotels in San Diego I noticed since living in hotels for past 2 years. The staff was very pleasant and accommodating me and my service dog. I would stay here again, hopefully for a little less money.
Stayed 2 nights in Feb 2024
Response from Manager on 2024/3/2
Hello linda,We are pleased to hear you enjoyed our clean rooms, comfortable bedding, and convenient amenities during your stay with us. Our team takes pride in providing a pleasant experience for all our guests, including those with service animals. It's great to know you found our location ideal for a beach vibe. Your feedback regarding the property upkeep is duly noted, as we strive to continuously improve. We appreciate your review and look forward to welcoming you back in the future.

8/10 Good

Marco, shafter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, clean room and bathroom. Location was ideal, nearby restaurants and beach access.would stay here again for sure.
Stayed 2 nights in Feb 2024
Response from Manager on 2024/3/1
Hello Marco,We are pleased to hear that you enjoyed your stay with us! It's wonderful that you found our room and bathroom clean and our location convenient. We look forward to welcoming you back in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff.
Stayed 1 night in Feb 2024
Response from Manager on 2024/3/1
Hello Robert,We are thrilled to hear you had a pleasant experience with our friendly staff during your stay. We strive to provide excellent service to all our guests. Your kind words are truly appreciated.

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
One thing that should change is the thickness of the shades. Very quiet, clean, pet friendly.
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/28
Hello Pete,We appreciate your feedback on the shades and are pleased to hear you found the hotel quiet, clean, and pet-friendly. Your comments will be shared with our team for consideration.

6/10 Okay

JAson

Traveled with partner
Liked: Staff & service
You get what you pay for
Stayed 4 nights in Feb 2024
Response from Manager on 2024/2/28
Hello JAson, We appreciate your feedback and take all comments seriously. We encourage you to reach out to our management team with any specific concerns you may have regarding your recent stay. Thank you for choosing our hotel.

2/10 Terrible

Jason

Stayed 1 night in Feb 2024
Response from Manager on 2024/2/24
Hello Jason,We're sorry to hear that you did not fully enjoy your stay. Please feel free to contact us directly to provide further details on your experience so we can address any issues you encountered.

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quick access to Stonesteps Beach. Beautiful place to watch sunrise
Stayed 4 nights in Jan 2024
Response from Manager on 2024/2/24
Hello Patricia, We are thrilled to hear that you enjoyed the convenient location for visiting Stonesteps Beach. It's wonderful that you appreciated the beauty of the sunrise from our property's vicinity. Your feedback is greatly appreciated.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a great area on Highway 101 in Encinitas.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/23
Hello Douglas,We are pleased to hear that you enjoyed our hotel's location on Highway 101 in Encinitas. Your positive feedback is much appreciated. Thank you for sharing your experience with us.

10/10 Excellent

Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/23
Hello Elizabeth,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/23
Hello Maria,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back again soon.

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Maid service was good. Expedia needs to let people booking here that they will charge their card 24 hours of $127 even though the listing says you pay at the hotel. I called Expedia and they contacted the hotel. Expedia said they do this to make sure the card is working. Never had that happen before.
Stayed 4 nights in Feb 2024
Response from Manager on 2024/2/20
Hello Tiffany,We appreciate your kind words about our staff and maid service. We recommend reaching out to our management team directly regarding any concerns related to payment processes to provide further assistance and clarification. We value your feedback and hope to welcome you back for a seamless stay in the future.

10/10 Excellent

robyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/20
Hello robyn,We are glad to hear that you had a fantastic experience during your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 3 nights there. Very convenient!
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/17
Hello Gary,Thank you for choosing our hotel for your stay. We're glad to hear that you found our location convenient. We hope to welcome you back in the future for another enjoyable experience.

6/10 Okay

Cagla

Traveled with partner
Liked: Cleanliness
I have a love and hate relationship with this property. I have seen changes, names, floors, furniture, receptionists but the owners and their weird management practices are still the same.The recent renovations doesn't add nothing new for me. I don't know if I'll come back again honestly.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/15
Hello Cagla, Thank you for taking the time to share your feedback with us. We appreciate your loyalty over the years and understand that change can be challenging. We continuously strive to improve our property and appreciate your input. We hope you will reconsider and give us another chance to provide you with a positive experience in the future.

8/10 Good

Lorene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/15
Hello Lorene,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at this hotel in the past and love staying here. No hassle checkin. Rooms are clean. Service is great.
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/14
Hello Cynthia,Thank you so much for your kind words! We're thrilled to hear that you've had great experiences with us in the past. Our team takes pride in providing hassle-free check-in, clean rooms, and excellent service. We look forward to welcoming you back for another enjoyable stay in the future.

4/10 Poor

Brian

Traveled with partner
Liked: Staff & service
I can’t believe they call a banana, garbage mini muffins and coffee a breakfast. They run out of most of by 8:30 with no replacement
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/14
Hello Brian, Thank you for sharing your feedback about your breakfast experience with us. We apologize for any inconvenience caused by the limited availability of items. We appreciate your input, and we will take it into consideration to improve our breakfast service going forward.

10/10 Excellent

Yvonne

Stayed 2 nights in Feb 2024
Response from Manager on 2024/3/22
Hello Yvonne,We're happy to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another wonderful experience!