Best Western Emerson hotels

"Annoying breakfast experience. 30 minute line every morning just to get your food."

"Very nice stay, and staff was great. I forgot to report it, but the detachable shower sprayer in room 122 had a leak in the hose. We didn't use amenities."

"Location is AMAZING! But this hotel is truly only if you need a mattress to sleep on. Even then the mattress is thin. The bed frames are wobbly and they creak at every movement. The room are in need of a deep clean for sure but it wasn’t crazy bad. No fridge no counters other than 2 small side tables. Room are small!!! Barely any room to walk and my bf kept bumping into the tv while leaving the room. ——— So I would recommend if all you need is a bed to sleep on and like to be right on Times Square. Other than that I would look for another hotel."

"dont be fooled by the pics. Common area looks nice but rooms suck."

"Great location. Great breakfast at Tick Tock."

"The bed is not that comfortable and the heater/AC is not working properly. It goes so cold then turns into heat that I keep on adjusting the temperature. Did not have a good rest at all. A guy tried to fix it but to no avail. The fridge is so small that a 12 oz sofa will not fit in. Worst of all the bathroom curtain was so short that when I showered it splashed to the floor outside. Worst of all the Expedia is not good to book a reservation. When I book 2 nights they only booked one night with a double price and when I called the hotel I don’t have my name and uteri art as it was so called provided by Expedia. It’s a nightmare and never again to trust them with my booking."

"The room was cleaned every day and the staff were lovely. Nothing was too much trouble. Planning on going again next year."

"Good"

"Bad smell in room"