愛丁堡提供禮賓服務的飯店，旅行前必看！

「窗户太小，面朝庭院毫无风景」

「The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.」

「So great」

「Beautiful place! Every inch had wonderful personality. People were so friendly and food was delicious. Handy shuttle to the airport if needed. Perfect stay.」

「The hotel is excellent and the staffs there are polite and proactive to help 👍 Very good experience to stay in 👍👍」

「Great location, wonderful breakfast, fast internet, but room is a little bit small, there was no view for our room」

「Overall ok; very convenient! Breakfast is of good quality👍」

「Excellent location, good service, clean」

「什么都要额外收费，感觉差死了，基本无优质的服务」

「Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.」