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"Friendly welcoming staff, clean and excellent location "

"Loved the robotic staff. Has everything you need. Good price "

"Everything was just right. Thank you!"

"The hotel itself is beautiful. We were just disappointed with the a couple things. The swimming pool was limited, for example; my daughter is 19 years old and she could not use the pool past 7:00 pm!! A big reason we booked was for the pool. Extra fee to use the pool. No tattoos (this was expected). Gym closes at 9:00 pm. Make sure you get the high floor rooms, it’s the only thing that made up for the rest. "

"Breakfast was included and very good!"

"Very aesthetic and clean with many activities/amenities offered on the premises. Great view of the wharf! I will note that the restaurant/bar on the 5F closes at 8PM which was a bit of a bummer since that’s pretty early. Furthermore, I think that all of the restaurants could expand on their menus. Not much to do in the area and the walk to the nearest station is 15 minutes. "

"Clean room. Very helpful staff! Helped me translate for another hotel on my trip."

"Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver."

"Big hotel. Clean room and staff are nice "